Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
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5/5
GoogleSerigne has been a pleasure to work with. Friendly, engaged and very helpful. Thanks for your help!
Toby Β· 11 November 2025
Agent replied Β· 11 October 2026
Dear Toby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
GoogleWe were fortunate to have had Sophie guide us through a complicated and protracted sale . Always calm and well informed which gave everyone confidence that this was going to happen. Sophie took all the stress away and saved the sale . Well definitely be coming back to Dexters . Thanks Team Dexters
Paul Β· 25 August 2024
Agent replied Β· 24 October 2024
Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotOutstanding service
Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years
Jacob Β· 20 March 2026
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5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel Β· 27 October 2023
Agent replied Β· 27 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotIm giving five star only to Connorβ¦
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura Β· 5 September 2024
Agent replied Β· 27 October 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
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5/5
GoogleI contacted Sebastian Roche after viewing an advert for a 1 bedroom property online in Forest Hill. I made an appointment to see the property with one of their agents ( Chloe ). She made me feel very welcome and boosted my confidence when i was slightly nervous about making a bid. Chloe was very helpful all the way throughout the contractual process and i felt fully supported by her. In the end after signing the contract i was very pleased with the property and the excellent service. A massive big Thank you to Chole and the Sebastian Roche in general.
Imanuel
Hisham Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Hisham, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleDolin has been amazing from when I first started looking for my house a year ago to him finding my new forever home last month .He has been attentive and a great communicator. He made the whole experience and process very easy. His professionalism was second to non.He always goes the extra mile to help the best he can and delivers with a smile and expertise . I highly recommend him and Sebastian Roche estate agents. The best agents by far this side of the river . Highly recommendedPositiveResponsiveness, Professionalism
Parveen Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Parveen, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleThe communication with the agency has been great. They found us a flat and the whole process was very quick. Also they did care for us as tenants which is not usually how it happens if you consider that the main focus is to please the landlords but this agency is an exception. Hassle free paper work and lovely agents. Especially Owain has been exceptionally friendly and welcoming ππ», one of the best real estate agents I have dealt with.
Andreas Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Andreas, Thank you for your 5 star review, and mentioning your experience with our Forest Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig Β· 31 July 2024
Agent replied Β· 27 October 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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5/5
GoogleSpent a lot of time talking to Hugo who was always really patient in helping us with our search for a property. Thanks so much!
Ella Β· 11 September 2026
Agent replied Β· 11 October 2026
Dear Ella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
TrustpilotElli and her brilliant team have beenβ¦
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldnβt have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We canβt thank Elli and the team enough for helping us find our new home for our next chapter ahead. β€οΈ
Caroline Β· 30 September 2022
Agent replied Β· 27 October 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
Trustpiloti'm very grateful to our propertyβ¦
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola Β· 14 May 2026
Agent replied Β· 28 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleI am very grateful for the exceptional service provided by Sophia Woodman and her team. Home-buying can be incredibly stressful, but having Sophia and her team support me from start to finish makes all the difference. They were always there to answer any question, no matter how big or small.
Simon Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Simon, Thank you for your kind comments regarding Sophia and the team team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
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2/5
TrustpilotVery sloppy service from Dexters
Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.
Ana Β· 24 October 2024
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5/5
TrustpilotPositive and professional experience
In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.
Millie Β· 7 August 2023
Agent replied Β· 27 October 2024
Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI am very happy with the exceptional service provided by Dexters in selling our house. Their professionalism, market knowledge, and dedication ensured a smooth and quick sale (with a special shout out to Sophia, Serigne and Tal). I highly recommend them to anyone looking to buy or sell a property in the area.
Tim Β· 26 July 2024
Agent replied Β· 24 October 2024
Dear Tim, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotMyra Mettam has been my point ofβ¦
Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!
Jane Β· 28 October 2023
Agent replied Β· 27 October 2024
Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra and Sebastian. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotWe had a very positive experience with Rai
We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!
Flaminia Β· 9 October 2026
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5/5
TrustpilotPetros was exemplaryβ¦
Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.
Nathan Β· 30 April 2024
Agent replied Β· 27 October 2024
Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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2/5
TrustpilotWorst experience with the agency
Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I couldβve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.
Aigerim Β· 19 July 2022
Agent replied Β· 27 October 2024
Dear Aigerim, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleHonor oak Dexter's office has been pleasure to work with and I'm sure I will continue to deal with them in a future. Angel-Lee was absolute legend to find me property I was looking for. The rest of the team was also extremely helpful every time I would call with any queries.
Tomas Β· 26 July 2024
Agent replied Β· 24 October 2024
Dear Tomas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe've had an offer accepted via Dexters Honor Oak Park: the team were organised and communicative. They were flexible with viewing times (accommodating same-day requests around our work schedules), weren't pushy, and kept us in the loop until the offer was accepted. A big thanks to Serigne, Casey and Tal!
Sarah Β· 25 August 2024
Agent replied Β· 24 October 2024
Dear Sarah, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotThank you Monika
Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate
Cristinel Β· 20 February 2024
Agent replied Β· 27 October 2024
Dear Cristinel, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotVery professional staff
Leighton was very professional and helpful. Renting with Dexters was made a painless process as a result! Would recommend
Dan Β· 19 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.