Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a very smooth and professional experience with Descotia Letting Agency. Cherelle and Mark were both incredibly friendly, responsive, and helpful throughout the process. They made everything clear and stress-free, always taking the time to answer my questions and keep me updated. I really appreciated their attention to detail and prompt communication. I’d happily recommend Descotia to anyone looking for a reliable and supportive letting agency!
Curly · 11 July 2025
Agent replied · 9 August 2025
Dear Mr & Mrs L
Thank you for the feedback on your recent experience with us. We are pleased to hear that the process was made easy and that you had a positive experience. Thank you for your kind words and we wish you all the best.
★★★★★ 5/5
GoogleWhen i first moved in to the property it was already referbished and ready to move into. There is sometimes some noise outside but its peacefull at night, the neighbours are Also very nice and ive never had an issue with them. There is Also lots of shops there such as co op or the post office. If there ever is an issue cherelle is always there to Help. Overall i was happy living there and wish i could stay longer.
Thank you Descotia for your total support x
Klaudia · 23 March 2024
Agent replied · 11 November 2024
Dear Klaudia, Thank you for your honest review. It was a real pleasure getting to know you and managing your tenancy. Wishing you all the very best for the future. Kind Regards.
★★★★★ 5/5
GoogleI have used De Scotia service for more than two years and all I can is thank you very much for providing a great facilities
to me and my mother
The agents and in particular Cherelle are extremely responsive and always helpful and I feel very comfortable since the first contact.Highly recommended!!
Antonina · 24 March 2022
Agent replied · 11 November 2024
Dear Antonina, Thank you for your kind words. We strive to provide a reliable and friendly service and it is truly a pleasure. We value your friendship and wish you and your mother all the very best. Kind Regards.
★★★★★ 5/5
GoogleDeScotia were very professional and fees quite reasonable. We acquired our tenant very quickly and all the admin process was not exhaustive but simply done. Well recommended..
Lorna · 25 October 2025
Agent replied · 24 December 2025
Dear Lorna, thank you for your feedback. It was truly a pleasure assisting you in finding a Tenant. Take care and all the best.
★★★★★ 5/5
GoogleCherelle and Mark from De Scotia provided exceptional service during our home purchase. Their professionalism, patience, and clear communication made the process less stressful. They understood our needs, never pressured us, and went the extra mile to ensure a seamless experience. Highly recommended!
Lester · 27 April 2024
Agent replied · 11 November 2024
Dear Lester, Thank you for taking time to leave us a review. It is lovely to hear that we were able to help make the buying process a pleasant one. Wishing you and the family all the very best.
★★★★★ 5/5
GoogleDe'Scotia was my previous estate agent which I was renting a property through for 2+ years.
I found all my dealings with them to be professional and pleasant with all concerns or questions answered very promptly and to satisfaction.
Adam · 27 April 2024
Agent replied · 11 November 2024
Dear Adam, Thank you for your feedback following your time with us. It was truly a pleasure and you were an exemplary tenant. Wishing you all the best.
★★★★★ 5/5
GoogleIt has been amazing working with De Scotia. I mainly contact Cherelle and she has been amazing to speak with. Looking forward to a fruitful relationship with the De Scotia team! From the team at Checkboard!
Lena · 24 March 2023
Agent replied · 11 November 2024
Dear Lena, Thank you for your feedback! We really appreciate the service you provide and the ongoing support. Kind Regards.
★★★★★ 5/5
GoogleA brilliant Estate Agents to work with if you're looking to rent or purchase a property. The agents are helpful and will advice and support you as best as they can.
Jana · 24 March 2023
Agent replied · 11 November 2024
Dear Jana, thank you for your review, it is truly appreciated. It was a pleasure serving as your agent and we wish you all the very best.
★★★★★ 5/5
GoogleI have been renting for 7 years in the UK and this is my first time to have such a great experience with an Estate Agency
Magda · 24 March 2022
Agent replied · 11 November 2024
Dear Magda, Thank you for your kind words. We are thrilled to have made a good lasting impression of your time with us. We wish you all the very best. Kind Regards.
★★★★★ 5/5
GoogleBeen working and dealing with De Scotia for nearly 5 years and they are a wonderful and easy agent to deal with.
Alex · 24 March 2022
Agent replied · 11 November 2024
Dear Alex, Thank you! We really appreciate your knowledge and expertise over the years and the ongoing support you provide. Kind Regards.
★★★★★ 1/5
GoogleCalled so many times and no answer.
Lisa · 24 March 2022
Agent replied · 11 November 2024
Dear Lisa, all calls here are responded to in real-time or via a call-back. There is also the option to leave us a message. Should you wish to discuss a property, kindly contact us during office hours via telephone or by email or online enquiry and a member of staff will get back to you promptly. We are always happy to discuss any queries you have offline. Kind Regards.
★★★★★ 1/5
GoogleCalled about a roomdidn't get them at first. Called again abs person said they would call me back is been been a week.
Anna-Kay · 24 March 2022
★★★★★ 5/5
YellAmazing staff
All of the staff at De Scotia were so helpful and lovely throughout the sale of my home which went through very quickly! I would definitely recommend to all of my friends and family!
AimeeS-26 · 16 November 2017
★★★★★ 5/5
YellThe best estate agents I have come across.
They are the best. I lost my keys and despite these trying times, they came through for me.I will recommend them to everyone who’s looking for a property.
ToyinM · 27 March 2020
★★★★★ 2/5
GoogleRating only, no written review.
Pat · 17 April 2022
Agent replied · 11 November 2024
Dear Pat, going through our records, we can confirm that you are not an existing nor a previous client of ours. We notice your account spammed several companies at the same time. As this is not a genuine review, it will be reported. We take our customer care very seriously and it is not a true reflection of the excellent service we provide.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
