Trusted Agent profile · Lewes
★★★★★
462 reviews across 2 platforms
192 High Street, Lewes, BN7 2NS
Fox and Sons's office in Lewes, at 192 High Street, is rated 3.3 out of 5 across 462 reviews on two platforms, including 40 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
Every review we hold for the Lewes office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent work
I am extremely impressed by the professionalism and service I have received. I am particularly grateful for the regular contact I have had with Thomas Barrett in the Eastbourne office. This is so important for sellers or buyers. Excellent work.
Thanks Geoffrey for you kind words.Im glad you have had a great experience from tom and the team.kind regards, steve
5/5
TrustpilotFox and sons recently sold a small…
Fox and sons recently sold a small development for me was really a pleasure working with Steve and the team
5/5
Trustpilot12 out of 10.Steven Rogers met us in…
12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need
1/5
TrustpilotI wish I Had seen the reviews before I…
I wish I Had seen the reviews before I went with Fox & Son. yes they sold our house but for the money they’re charging they put in very little effort. there has been no communication and they never call when they say they will, quite frankly I feel they are just all about the money there is no customer service. I would not recommend Fox & Son‘s Portsmouth office. Very disappointed 😔
5/5
TrustpilotSteve and Tom were so helpful with the…
Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend
1/5
TrustpilotEstate agents living up to there bad name
Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only
5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
5/5
GoogleVery helpful and polite.
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
5/5
GoogleFox and Sons in Lewes are friendly, extremely helpful. they produce the best photographs by a mile compared to others. So glad we are with Fox and Sons.
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Lewes team provided a five-star service!
5/5
GoogleThank you Kirsty for going the extra mile to help us find a great property in Lewes.
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
5/5
TrustpilotCouldn’t recommend Jamie the mortgage…
Couldn’t recommend Jamie the mortgage advisor enough from fox and sons (Eastbourne) amazing service
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotGazumpers R Us
I was gazumped by the Portsmouth branch just days before the exchange and lost thousands of pounds in solicitors/surveyors fees. When I first walked into their shop I had a feeling of distrust about the people that worked there but ignored it as thought it was illogical. In the future I will listen to my gut instinct. These people are not to be trusted.
5/5
TrustpilotFox and Sons Polegate
Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
TrustpilotGood Lettings Team
Fox and Sons Saltash manage my property, Tom and Bethany seem to have a seamless process,and also seem to put my worries at ease. They even found me a tenant in the first week of my property being online. They are a welcoming friendly office, so much so that we normally end up chatting about our personal lives. Thank you for all your hard work.
2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
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Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
