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Jackson Property Leominster reviews

4.3

★★★★★ Great

25 reviews across 1 platform

3 Broad Street, Leominster HR6 8BT

Jackson Property's Leominster office at 3 Broad Street is rated 4.3 out of 5 across 25 reviews on 1 platform, including 25 Google reviews rated 4.3. Checked 9 October 2026.

4.3 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leominster office, from every platform, shown as written. First names only.

1/5

Google

I had a disappointing and unprofessional experience with Jackson Property Leominster. I had arranged a viewing for a converted barn with a garden in Ullingswick, a property I was genuinely excited about and had the means to rent immediately. The viewing was nearly two hours' drive (I am relocating for work), and I attended under the assumption the property was available as advertised. I initially found Keira Griffiths, the lettings assistant, to be well-presented and pleasant enough even if she did start the viewing twenty minutes late, leaving me waiting with my tots in bad weather. I loved the place immediately and was optimistic about moving forward with all the usual checks and processes. Then it went downhill. I explained my situation and personal investment clearly to Keira at the viewing and expressed strong interest. Despite this, she repeatedly responded with "if you're interested, email...", a confusing and dismissive response considering I had already made my interest clear. The following day, I followed up and was told the landlady had concerns about children living near a pond behind the property's gated private garden. This was surprising because, during the viewing, Keira showed us the garden without mentioning the pond or expressing any concerns about its safety. She simply directed us to walk outside, demonstrating no apparent worry about the terrain, nor mentioning any potential worry the landlady might have about children. Nor were we worried: we ALWAYS stay close to our children outdoors, even in a small garden. If the landlady had serious reservations about tenants with children, this should have been made clear from the start, saving everyone time and petrol and effort. If the landlady really was as concerned as purported, Keira's presentation of the place was careless and complacent . Keira assured me she would speak to the landlady again, implying the property might still be open to us. But the reality was clear: the landlady wasn’t interested, and Keira must have known this. Offering false hope rather than giving a straightforward refusal was unnecessary and unprofessional. Despite my follow-up, there has been no further response, not even a courtesy update. We were just left hanging, with no clear resolution or offer to keep us informed of future suitable properties. This lack of transparency and basic professionalism left us feeling dismissed and judged. I've never heard anything like it. "You can't rent here because of a pond." Unfortunately, I can’t recommend Jackson Property based on this experience. Clear communication, respectful treatment, and transparency should be the minimum standard when dealing with prospective tenants.

Serena · 26 February 2025

Agent replied · 15 April 2025

Hi Serena, So sorry your application was not successful. Kira, as always, requests information in written form to pass onto any landlord. It seems on this occasion, they had concerns and thus, although Kira optimism and personal thoughts, the landlady opted against your application. So sorry. I take on board the comments around a final call to yourself, which I will look into a better alternative for closure. Again so sorry the landlady decided against yourself and it did take up everyone’s time and energy. Unfortunately we can’t make a decision on behalf of the owners. Many thanks. Nathan

5/5

Google

Fabulous firm, exceptional service from start to finish, Alex Sidman went above and beyond to make the whole process of buying our new home as smooth as possible. Would highly recommend Jackson Property Leominster!

Tom · 17 March 2026

5/5

Google

Great Agency, My application went so quickly. If I had problem I could contact with them via email, phone or even pop over to the office. All my questions were answered the same day. I would like to thank Kira and Mandy for all help during application process ☺️

Sylwia · 6 June 2024

Agent replied · 24 December 2024

Thank you!

5/5

Google

Great service from Lee and the team. Sold my house in a good time and gave me a great service from start to finish. I would HIGHLY recommend.

Scott · 14 April 2021

5/5

Google

Great personable service - thank you for all your help

Coral · 4 July 2025

1/5

Google

1) I made a booking to view a empty three bedroom property in Leominster that was empty and on the market after the owen had died.After making my booking to view …

Maxwell · 14 April 2022

Agent replied · 7 June 2023

Hi Ms Fraser. I am extremely sorry you had a shocking experience with your interactions with the Leominster office. … More

5/5

Google

Fantastic estate agents! We have sold within 2 weeks. The service they provide is amazing and nothing is ever a bother for them.

Jaffa · 7 June 2021

Agent replied · 7 June 2023

Thank you for the review.

1/5

Google

Very rude woman when I phone to ask about if they are doing valuations. She immediately told me that it's not worth putting my house on the market and it's best to wait til after Christmas. They advice everyone to wait till after Christmas. …

Trudi · 14 April 2021

5/5

Google

Looking for a rental property.

Mark · 14 April 2022

Agent replied · 7 June 2023

Thank you Mark

5/5

Google

Very helpful and polite staff

Stephen · 14 April 2021

Agent replied · 7 June 2023

Hi Mr Nunn, it was a pleasure to assist and finally get the property over the line.

5/5

Google

An agency that operates very professionally, extremely quickly and precisely. Despite the language barrier, excellent communication. I highly recommend it.

Izabela · 26 December 2019

5/5

Google

The agency works very professionally, extremely quickly and precisely. Despite the language barrier, excellent communication. I highly recommend.

Izabela · 8 June 2019

5/5

Google

Very good. Spoke with knowledgeable member of staff who answered all our questions.

Stephanie · 7 June 2020

4/5

Google

Very knowledgable staff

Ian · 7 June 2021

5/5

Google

Excellent staff, always helpful on both sales and lettings.

Nathan · 8 June 2019

5/5

Google

One of best Britain's letting agencies

J · 7 June 2020

5/5

Google