Trusted Agent profile · Leighton Buzzard
★★★★★
715 reviews across 3 platforms
11 Bridge Street, Leighton Buzzard, LU7 1AH, LU7 1AH
Hunters's office in Leighton Buzzard, at 11 Bridge Street, is rated 2.7 out of 5 across 715 reviews on three platforms, including 100 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hunters Leighton Buzzard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leighton Buzzard.
Every review we hold for the Leighton Buzzard office, from every platform, shown as written. First names only.
1/5
TrustpilotI had Terrible Experience, Avoid at All Costs
I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.
1/5
TrustpilotMy daughter rents through hunters and…
My daughter rents through hunters and has for some year , their repairs support is appalling she has waited since before Christmas for repairs plus the latest repair is really bad mould in her 13 year old sons bedroom myself and daughter have been in repeatedly and to date these are still outstanding absolutely disgraceful would love someone to contact me personally to discuss these matters
1/5
TrustpilotPoor customer service
My partner and I are looking to relocate to an area around a 5 hour drive away, we found a property with Hunters and booked a viewing. We loved the property so we asked the agent what to do next and he said email so we can get sent an application form; because we liked the property so much we emailed and called the branch to try and get ahead with our application. No answer from the branch after numerous calls over the period of an hour so we decided to go to the branch instead. After speaking to someone in branch (not part of the lettings team so they couldn't help us) they sent an email over to someone from the lettings department with our profile so they could send us an application form via email. This seems great, two emails, one from us and one internally expressing our interest in the property. However fast forward one week, with nothing from them and more attempts to contact from us, we finally get through to be told that someone that viewed on the same day as us has already completed all the applications and is set to start renting the property. No apologies or anything after explaining the situation and that we'd been trying to get in contact for a week.
5/5
TrustpilotExcellent service from Hunters in Leighton Buzzard/Tring
We bought and sold a house with Hunters in Leighton Buzzard/Tring and in all instances their service has been very good. Excellent communication by all staff, especially Caroline and Ian who were both very helpful. As matters got a little tense due to solicitor prevarication, (as is so often the case with house buying and selling), they were very good at getting answers. I have no hesitation in recommending.
5/5
GoogleWe have let our Property through Hunters for over 10years. They have always been very helpful. We recently experienced an issue during the move in process of a new Tenant, I'm pleased to say that the Team resolved the problem in a quick and efficient manner. Many Thanks.
1/5
TrustpilotThey couldn’t care less
Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things
5/5
GoogleIf I could give 10 stars, I would. Hunters have worked so hard from the moment Caroline valued the property to the moment Sarah chased it up and pushed for exchange and completion. They are a team you can totally rely on. They are a fabulous team and are friendly, approachable and supportive - just what you want when you're going through a house transaction. I cannot recommend them highly enough.
5/5
GoogleI'm a landlord and have been with Hunters for many years and never had a problem, from the beginning i needed someone to look after my property as im not local and Nichole has looked after me, and gave me great advice & glad I listened, always on the end of phone if there is a issue with the property that needs sorting. I thoroughly recommend Hunters to look after you.
5/5
TrustpilotExcellant help,to somebody as thick as…
Excellant help,to somebody as thick as me. Been very ill but they went out of there way to help,ESPECIALLY BETH EXCELLANT FROM CRAIG
1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
5/5
GoogleI choose Hunters to sell my property due to the London connection and surrounding areas they have with regards to clients. Having to sell a way above average house requiring top price required someone from outside the area to come in and buy. After having through the door in the first 5 days several plus viewings and several more book for the following days the full asking price was offered. Communications afterwards were always relayed as and when required and you could speak to whoever in the office and they would have the information you required also, not having to wait for someone to return to find something out.PositiveResponsiveness, Professionalism, Value
We are so pleased Ray that you experienced the Hunter difference and we are delighted that it all went so smoothly. We love what we do and hopefully that came across throughout the entire process. Wishing you all the best.
1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
5/5
TrustpilotI have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
GoogleGreat experience! Hunters @Leighton Buzzard team are very professional and helpful, we were dealing more with Caroline, such a lovely person, but I am sure everyone at Hunters is as helpful as she is. They have been in contact with us from the biginning of our purchase and that gave us the comfort we needed during this period, which is not a very relaxing one. We really recommend them for both buying/selling a property. Thank you again :)PositiveProfessionalism
Alexandra thank you so much for your lovely feedback. Our main drive is to remove the strain out of the process so that you can enjoy the excitement that come with buying and selling a property. We are delighted that you enjoyed working with us - the feeling is totally mutual. Best wishes for the future.
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
GoogleFantastic experience helping us to find our dream home. Friendly and helpful staff.
Thank you for your kind review. We’re so pleased our team could help you find your dream home and that you found everyone friendly and helpful. Wishing you all the best in your new home!
5/5
GoogleWe were very pleased with the service we received from Hunters when purchasing a property. They kept us regularly updated and were extremely helpful in answering any questions we had. In particular we were most pleased with Iain (think he’s from the Tring branch but dealt with our purchase) - he provided an excellent professional service, very polite and helpful and went above and beyond. We’ll definitely be using Hunters again if we move in future! Thank you so much!
Thank-you very much Jack, hope you enjoy your new home. Regards The team at Hunters
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
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Tell us what you need and we'll put you in touch. Hunters Leighton Buzzard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leighton Buzzard.
