Town and Country Estate Agency Leigh-On-Sea reviews

★★★★★ 1/5

Trustpilot

I received a voucher to start using…

I received a voucher to start using Google Ads, and just as many people here, I was scammed into spending 150 USD out of my own pocket before I can use the voucher. After 2 hours of chat with Google Support where they were calling out the opaquely defined fine print that never stated that you need to pay before you use your credit, I was trying to explain point by point why the "fine print" was not clear to a first time user and how I feel scammed into spending money where I did not expect to. But the operator was adamant about getting rid of me. He was not allowing me to speak to any other operator or his manager. What a disappointment for a company like Google to use this kind of tricks on their customers and having this low level of customer support.

Ivan · 4 January 2021

★★★★★ 5/5

Google

Had a very positive experience with them. In particular their price evaluation was spot on, I had 3 offers within 5 days of the property going on the market, one of which was accepted and completed within 3 months. They were professional and very helpful, they even organised the clearance of the furniture on my behalf as I live abroad. Highly recommended.

Kathleen · 13 April 2023

★★★★★ 1/5

Trustpilot

Feels like a Scam to me

I was offered a free £150 credit for ads with Google which I took up. I then started getting charged for the adverts before any credit was used. It then turned out that the credit wasn't a voucher but you actually had to spend money to earn the money off. This felt to me like one of those scam emails that you get asking for money. They knew businesses would assume the voucher was exactly that. Not impressed at all. Feels like this big corporate has really lost any moral compass at all.

Mr · 13 August 2020

★★★★★ 1/5

Trustpilot

Erroneous Google Ads billing over $1000…

During the beginning of the Covid pandemic, I was charged erroneous Google Ads billing over $1000 on per click call campaign that was not my initial set-up. My company did not sign up for a per click call campaign. Google Ads took over $1,000 from my account during the height of the Covid pandemic. As I mentioned, to a Google Ads Chat representative and via email, my account was initially setup on January 31, 2020 by Google rep M. Beck. I informed Mr. Beck that I own a cleaning business and customers are received via calling for an appointment for service and speak to me personally on my cell number. In addition, I informed Mr. Beck that I do NOT want to be charged per click for incoming customers call. Mr. Beck assured me that my company will be setup for Customer calls only answered and not per click. Well, that was a untrue. I was charged per click and NEVER made any changes to my account. Mr. Beck had full access and control of my account. In February, I was not charged. In March 2020 to May 2020, my checking account was deducted over $1,000 for calls that were never received or customers that were never spoken to by my cleaning service. These months were at the height of the Covid pandemic and my company was on shutdown AND no customers were calling for cleaning service due to the stay home and social distancing initiative in Nashville, TN. Since my company signed up with Google Ads, we have NOT received one call referencing to setting up an appointment or discussion about cleaning service. We have not received one call from any customers via Google Ads not a single customer call. I have reached out many times to Mr. Beck via email and calls (no response via the voicemail I left and his email I sent was undeliverable) and to Google Ads emails. Again, no resolution, just another $245 deduction from my checking account in May 2020. This is absolutely absurd! I have reached out to Google Ads again requesting for a refund and investigation in reference to the erroneous billing especially during a pandemic lockdown. No one was calling for any residential cleaning service in March, April and May 2020! My business is still struggling during this Covid pandemic and to have over $1,000 deducted from my checking account for customer calls that were never received or customers that were never spoken to is absurd! A Google Ads representative from another Country called, held me on the phone for 40 minutes just to continue to go over "how the Google Ads campaign works"..After me repeating myself about the initial agreement and I did not make any changes to my ad accept for the content, I was told I made the changes. Again, I informed the Google Ad representative, I was assured by Mr. Beck that even if I made content Ad changes that I will not be charged "per click per call" because he has it set up that way. After getting no where with the Ad representative, I finally informed her to please remove me from the call list and never call me again. I do not EVER want to have anything to do with Google Ads. I feel like I've been robbed!

Zona · 30 June 2020

★★★★★ 4/5

Trustpilot

Hi there I'm interested!I need help to…my heart and soul into the office today but I don't have any money to pay for you freeky boys and I would be happy to help with the kids and the other ideas for

Hi there I'm interested!I need help to protect my net banking password, my daughter and my mom and I will be there for sure but it was nice to see you again in hospital with my Angwly my boss if he wants to come with us for the Great Love!I bee and make sure they have more information for corona I have more information on this is to confirm my appointment! Kai and I will send you a copy of all kasch for the detail.. Kiseeeers my heart and soul and I will send the Great Love you!

Alena · 7 April 2020

★★★★★ 1/5

Trustpilot

Impossible to set up a Hotel ads account

Trying to set up a google hotel ads account, tried the online chat who said that they were not trained in the issue that we were experiencing, told us to go to help centre which did not have any help on the problem and no means of contact. Phoned help centre who could not help, could not tell us where to go to help and told us that the supervisor could not help either. The ads sound like a good idea, but am now very sceptical.

Daisy · 17 January 2020

★★★★★ 1/5

Trustpilot

Horrible

Horrible! They charge you whatever they feel like even after you pause or delete your ad. I disputed charges with my credit card company and won, only to be sent to collections by Google! They're lucky its under $100 or I wouldve sent them to small claims court! I will still dispute with my credit card company and not waste my time. There isn't live chat, just phone support with people who don't understand!!!! If you have hours to kill and are in need of some stress in your life, oh, and want to waste over $100, then create an account. Ive sent multiple emails to be told "this is not the right department, fill out this form" and it just takes you to FAq with no where to contact anymore. So annoying!!

Hasan · 4 December 2019

★★★★★ 2/5

Trustpilot

As a seller of personalised gifts

As a seller of personalised gifts, this is my busiest season. I have been having problems with my Google Ads for the past 3 weeks. Due to a 'Google Technical Issue,' my ad has been disapproved. First, they say they will resolve the matter in 24hrs, then 48rs then they cannot give a time limit. Then the issue has been resolved only for it to happen again. They promise that someone will contact me. However, they never do.

Jennifer · 15 December 2019

★★★★★ 5/5

Google

I cannot recommend all the staff at Town & Country Estate Agents highly enough - they are amazing. They sold two properties for me and were extremely personable and patient throughtout, nothing was too much trouble. They constantly chased the relevant parties to ensure a smooth move. Best Estate Agents I have ever used by a mile.

LORRAINE · 13 April 2023

★★★★★ 4/5

Trustpilot

Fixed: Whenever I select a…

Fixed: This was not a Googleadservices issue but rather an iPhone app “Privacy Pro SmartVPN” that caused the problems. Once I removed the app, google advertising links worked fine. [Whenever I select a googleadservices.com Ad I get a blank page that says ... can’t connect to server... I’ve tried every fix I found online. These are useless time wasting google ads taking up space the top of my browser screen. Want to dump google.]

John9223 · 1 December 2019

★★★★★ 1/5

Trustpilot

it’s worse and if zero star option was…

it’s worse and if zero star option was available i would give zero stars or negative stars. Google ads is scam. You spend $600 and get $600 free is also a trap. 99% of clicks you get are from bots and not actual people and so they charge you for clicks. Scam.

Umeyr · 23 October 2022

★★★★★ 5/5

Google

All staff very helpful and friendly going several "extra miles" to get my rather difficult sale sorted to my best advantage. Highly recommend this agent to do the best for their clients.

Wendy · 12 April 2024

★★★★★ 5/5

Google

Used town and county to sell my house. Couldn’t recommend them enough! Super professional and very quick to respond to any questions! Nothing was too much trouble and went above and beyond to help us. Would only every use them now to sell a property. Thank you team!! Janet Goodwin

Ivy · 17 April 2022

★★★★★ 1/5

Trustpilot

Anyone experiencing charges from Google…

Anyone experiencing charges from Google that they did not properly disclose to you can call their financial institution and have the charges reversed, once an investigation has been done. I have previous experience with Google and other companies charging when there was no clear indication of charges. Avoid Google ad services completely.

Canuk · 4 March 2021

★★★★★ 1/5

Trustpilot

Poor Ad Management with no oversight

I have seen numerous ads posted through Googleadservices for misleading click-bait sites. Almost all of them are political in nature, and there is no way to report them easily; selecting "Report Ad" should carry all the relevant ad detail to Google. Instead, they force you after the fact to try and find HTML data.

Scott · 25 May 2020

★★★★★ 1/5

Trustpilot

Unhelpful - I would avoid.

Unhelpful, no knowledge, never answer the phone and still say they are closed due to Covid! Avoid and use Bing ads, they are switched on, helpful and have your account up and running in minutes. A lot cheaper overall as well.

Rob · 17 August 2022

★★★★★ 1/5

Trustpilot

Googleadservices not up to Google fame

Everytime I get annoyed by a page loading forever there is googleadservices written in the top of the screen probably just to remind us what rubbish services and servers they have and who we can swear at for wasting a lot of our time for pages to load.

Adrian · 2 June 2020

★★★★★ 1/5

Trustpilot

googleadservices prevents customers from spending their money at sponsored vendor sites

Aside from annoying the $h!t out of me with irrelevant and relentless ads - googleadservices.com keeps blocking my web browsing - and very specifically my SHOPPING!!!! So your idiot robot is preventing me from spending money on your sponsors???? This thing SUCKS

Edward · 10 October 2021

★★★★★ 1/5

Trustpilot

Lack of support available and trying to…

Lack of support available and trying to do anything is like navigating a mine field.

Sharon · 20 March 2024

★★★★★ 2/5

Trustpilot

We tried using this advertising

We tried using this with an SEO service in Webster Groves, MO called Digital Strike. They would never got back to us and gave us a major run around. Save your money and do your own SEO.

Heather · 25 January 2022

★★★★★ 2/5

Trustpilot

Ads appearing with adblock

Google ads suck because ads come up with an ad blocker. They come up with my ad blocker because a website told me to turn my ad blocker off, even though my ad blocker never paused. There are decent ads sometimes, which is good.

DrewV · 28 March 2020

★★★★★ 1/5

Trustpilot

Prevents me from going to websites

Prevents me from going to websites. I'm sure the advertisers hate to think their customers can't get to their sites. This happens to me on Firefox on my home computer and on Safari on my iPhone.

Chuck · 23 September 2021

★★★★★ 5/5

Google

This is such a good company. The staff are always so helpful and from start to finish were always on hand for advice. Great service, lovely, friendly professional staff could not of asked for better, thank you!

Alex · 17 April 2021

★★★★★ 1/5

Trustpilot

Fake reviews

Fake, false, fraudulent reviews of companies bad and good. People and robots doing this for $$. Take the word of someone you are real friends with and you talk to not Facebook friends!!

Predictor · 17 September 2021