Trusted Agent profile
★★★★★
74 reviews across 2 platforms
1528 London Road, Leigh On Sea SS9 2QH
Part of Hair and Son, see every office.
Hair and Son's Leigh On Sea office at 1528 London Road is rated 3.5 out of 5 across 74 reviews on two platforms, including 28 Google reviews rated 3.7. The 46 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Leigh On Sea office, from every platform, shown as written. First names only.
5/5
GoogleGood estate agents seem to be a dying breed, but been impressed with Hair and Son. Our agent Claire was great throughout the process. I know moving is problematic but clear communication and keeping us updated with what's going on saves any …
5/5
GoogleGreat service from Beth Braun!! Got me my first house and i'm loving it with my partner and two dogs. All the family are also incredibly pleased with their service. Holds a professional and outstanding delivery leading to receiving my first dream house. :) Thanks Guys
1/5
FacebookI live next door to a property managed or owned by Hair. The house has been empty and abandoned for over 6 months. Some weeks ago during stormy weather the down pipe from the roof came down meaning that rainfall floods outside my kitchen door.. I have rung Hair to report this. Their responses have been, staff absences due to COVID, waiting for estimates, with our maintenance team. My email is ignored. With such appalling customer service I would never trust them in Sales or Letting.
5/5
FacebookRichard, Maya and Samantha were so helpful when we purchased our first house. Always friendly and professional! The team answered all our queries and questions promptly. We found them very easy to work with and they made a potentially stressful time very relaxing.
1/5
FacebookSort issues out. My brother has ongoing issues and nothing is being done to resolve them, My brother sent e mails make telephone calls and even sent a letter of complaint. After over a year this matter should have been sorted. THIS COMPANY IS USELESS AND HAVE NO INTEREST IN RESOLVING PROBLEMS JUST MAKING MONEY
Hello Pam, in order for us to address the issues you refer to it would be helpful to know which department your brother is dealing with. Could you possibly message us with your brother's name and a brief outline of the problem he has encountered so that I am able to ask the relevant head of department to make contact please?
5/5
FacebookThanks for helping us sell our parents home. It took a while, but you kept us informed all the way and we were right to listen to your advice. Great service from Richard and the team.
1/5
FacebookCame in to see when my roof would be fixed after all winter dealing with increased fuel bills only to find out no report had been made despite two phone calls off us,To then be told how that we should of complained more, is this really how you do business
We are sorry to hear that our advice to you, whilst you were in our office earlier renewing your tenancy agreement, doesn't meet your expectations. As discussed, we have spoken to the staff member who manages your block and who is currently looking int…See more
1/5
GoogleProperty management is disgusting, they do not accommodate for more than one car within the moat rise development. Therefore, working families and visitors are unable to park and if they do they are thretened with fines! They are rude and very aggressive on the phone and one man involved in property management which lives within the development, peers in your windows, which I find extremely disturbing! They also make agreements to put in enforcements without arranging meetings with current tenants, which is disgraceful and should not be happening. They only allow those that are part of the committee to be involved in the decisions made within the moat rise development. If enforcements were going to put in place, we should all sit down within a meeting and disgus our concerns regarding issues raised regarding parking; allowing all to voice their concerns. It should not just be something available to those that own the properties those within the committee. We all pay money to Rona within our rent as part of the property maintenance therefore we should all be able to have the opportunity to conclude a decision regarding what happens to the development.
5/5
FacebookThank you to Alison and the team at the Leigh Office for helping sell my late fathers house. Sold and completed within 3 months of going on the market.
5/5
GoogleI have dealt Peter and he has been fantastic! thank you so much for helping me and answering every silly question i had! So very pleased!
Thank you so much Amy!
5/5
FacebookAlways available and able to keep you updated on the progress of your sale. Had a very stressful moving day but they were great and came immediately with the keys. Extremely helpful staff.
Many thanks for your comments Eileen. We'll be sure to pass them on to the sales team & wish you all the best in your new home!
1/5
FacebookThey don’t address issues raised on the property the handle letting for when the property has damp, bad heating and lack of hot water. Only interested in getting rent for their clients
Hi Alison, having spoken to our lettings department I understand they have tried to address your daughter's issues over the last few months, including trying to replace meters to improve the quality of the heating, site visits by our property managers, contractors and the landlord. Your daughter was made aware before she moved in of what needed to be done and was given the option of delaying moving in until after everything was in place, an option which she declined. She has now stated her desire to leave the property whilst still under contract, so we have therefore immediately begun remarketing and have received enquiries from interested applicants, however we have not been able to arrange a time that suits your daughter to carry out viewings which, as I'm sure you understand, are imperitive for us to be able to resolve the situation and allow your daughter to vacate as soon as possible. We will therefore continue to to attempt to get these viewings booked. We are also still in contact with the landlord to rectify these issues.
5/5
FacebookRichard and his Thorpe Bay team were marvellous. I was selling my mothers Bungalow and live 2 hours away but they helped me every step of the way. They took the stress out of selling for me and really earned their fee. I am selling my own house and wish I could find such a team near me but I think that is impossible.
5/5
GoogleVery friendly and helpful. Made time for us to view again and measure up before moving so we could order sofas and table and chairs ready for the move and know they would fit. Helped us fill out paper work that needed doing and just took a lot of stress out of the move. 10 out of 10 to Peter
5/5
FacebookGreat company, got to be one the best agents I have come across. Well worth a try.
I came across Mrs. EVELYN JOSHUA when she appeared as a guest on a Cryptocurrency Podcast in USA I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. I invested $1000 with her company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mrs. EVELYN JOSHUA made this possible, do well and reach out to her for a secure investment too. Contact her Via: WhatsApp:+1(804)391-9232 E-mail:evelynjoshua24trades@gmail.com
5/5
FacebookVery friendly, energetic and competent. They were there, giving good advice, when things got difficult; the sale would not have happened without Richard's integrity and influence on both parties. Recommended.
Thank you. Much appreciated! Richard
1/5
FacebookJust terrible customer service don't reply to emails. Would never use again, so disappointed I thought you would be better, but you just weren't and you aren't interested in customers.
I'm sorry Nicky but I cannot trace you anywhere in our system. It would be very helpful if you could please contact Richard Hair on 01702 582255 to let me have details of your complaints. Thank you
5/5
Google🔝🔝🔝🔝5+++++ stars🥇🥇🥇🥇 Hello Everyone !!! To be honest,i met a SPECIAL MAN, Mr. PETER a very special person and a 5 +++ agency HAIR&SON . I recommend this agency and especially to Mr. PETER. ☎️call with confidence and you will be very 🤩pleased with the seriousness and fairness. Mr. Peter, thank you again for your help👍!
5/5
FacebookExcellent service from everyone at hair and sons! Helped so much with mine and my partners move. Always available to help with anything. 5 star service!
Thank you for your kind words, Adam. It was a pleasure assisting with your move!
5/5
FacebookGood responsive service with minimal fuss - reliably delivered what they said they would resulting in a smooth stress free process
Thank you. Much appreciated and delighted it all went so well.
1/5
FacebookGet better staff who know how to deal with people......would never recommend this company to anyone
We're sorry to hear that you are unsatisfied with our service. Could you please provide more detail either by responding here, or by private message, so that we can ask the relevant department to make contact with you to discuss further.
1/5
GoogleI have to say I am very disappointed, once they have your business they do not care about you and are extremely rude. Would not recommend to my worst enemy. Find some one else there are other great establishments in the area.
1/5
FacebookAbsolutely useless company. Happy to take and charge fees but hopeless when you need something from them. Our buyers solicitor required a management pack from them and they charged us £270. Disgusting.
5/5
GoogleHair and son are an exceptional estate agents. I would without a doubt recommend them to anyone looking buy or sell a property. All the staff are very professional, friendly and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hair and Son's Leigh On Sea office has 74 reviews across two platforms: 28 on Google, 46 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hair and Son is rated 3.5 out of 5 across all 74 reviews, and 3.7 out of 5 on Google from 28 reviews, checked 9 October 2026.
Hair and Son, 1528 London Road, Leigh On Sea SS9 2QH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.