Every review we hold for the Leigh on Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI met Bill (Flateau) when he arrived to value my flat as I was considering selling and going into a retirement property. I was extremely impressed with Bill, by his dress, manner and extremely pleasant way of talking to me, explaining thoroughly the market and the pros and cons of buying/selling. Nothing was too much trouble. He was not hurried and I could tell straight away that he knew what he was talking about. Really I have bought and sold quite a few times but this is the first time that I thought the Agent was really interested and understood my plight of not really knowing what to do about selling/buying. I did once have a bad experience with Haart (quite a few miles away from here) but Bill completely changed my mind. I would now, because of Bill Flateau recommend Haart to anyone I know who asked for a decent Agent. He was a great advert for your company.
June · 31 March 2023
Agent replied · 30 July 2023
Hi June, thank you so much for the glowing review. It's been my absolute pleasure in helping give you advice and getting things moving along for you. If you do require any further help from myself or my team, do give us a call. Kind regards Bill from haart Leigh.
★★★★★ 5/5
GoogleJust want to say a huge thank you to the Haart team for all the work they have done regarding the sale of my Mothers house. From the initial valuation all the way through to sale has been completely seamless, and they have been a fantastic help all the way through, constantly communicating on all aspects of the sale right the way through to completion. It is a more complicated process when you are selling somebody else's property but the help and advice i have received has been first class, even down to recommending a solicitor to deal with the sale. Big thank you to Bill Flateau for the initial contact and valuation, and to everybody else i have spoken to in the team, everybody has been a fantastic help.
Gavin · 31 March 2023
Agent replied · 30 July 2023
Hi Gavin, thank you for the review. We're glad you've been happy with the service you've received and helping with your transaction. If you need anything at any point, please do let us know. Kind regards Bill from haart Leigh On-Sea.
★★★★★ 5/5
GoogleBill was absolutely fantastic so friendly and professional so glad we have chose this estate agency he genuinely cared about my mum's feelings and what she wanted so thorough stayed at mums proptey 2 hrs took stunning pictures and lovely video I cannot stress how professional he was as seeing all of our questions and putting our mind at ease made us feel like we were his only priority
Thanks so much Bill would recommend highly
Denise byrne
Denise · 31 March 2023
Agent replied · 30 July 2023
Hi Denise, thank you for the kind words. It's been a pleasure helping you and if you do need any help with anything else, please do let me know. Kind regards Bill from haart Leigh On Sea.
★★★★★ 5/5
GoogleAmazing & professional assistance received during the buying cycle of my first ever home.
Leah has been so lovely and accommodating in providing me with multiple viewings of the flat, several updates and check-ins.
Great experience all around and I would 100% recommend Haart for any buyers or sellers.
PS the goodie bag at the end of the buying process was very nice touch!
Thanks
Oana · 31 March 2023
Agent replied · 30 July 2023
Hi Oana, thank you so much for taking the time to leave such a lovely review. It has been a pleasure helping you with your first home purchase. If you need anything in the future, please do not hesitate to contact us. Kind regards Leah, Rayleigh Sales Team.
★★★★★ 5/5
FacebookGemma has been amazing with me over the past few weeks , always keeping me informed & updated with the purchase of our bungalow. I can not praise her enough . I understand how busy it must be for you all with the stamp duty deadline not far away now , but Gemma still keeps me informed, nothing is too much trouble , she is very reliable in keeping in touch with me, which helps with the stresses of it all, which I really do appreciate !! Gemma is a true credit to your company !
I would just like to add a big thank you to all of your team with whom I converse with , and for all of your help going forward !
Jan · 18 February 2021
Agent replied
Hi Jan, thank you so much for the review. I'm really pleased to have been able to help progress your purchase and will continue to do all I can to get you moving in to your new home swiftly. Anything you need, please let me know. Kind Regards, Gemma from haart Rayleigh (Sales)
★★★★★ 5/5
FacebookWhat can I say !!!! Steve is the best estate agent I have dealt with ever. He has a lovely manner and really treats you with the upmost respect and care. He’s communication skills are absolutely outstanding. He has worked so hard on my chain keeping me informed even on he’s day off!!!!! I wish all estate agents were like this because when your moving you become so stressed and it’s difficult to understand the chain and what’s happening with it, but Steve has made this so much easier to deal with. He communicates with the whole chain and finds out exactly what going and lets me know straight away. I can’t thank him enough for he’s hard work and the amazing way he deals with he’s clients. I really do hope he’s recognised by the mangers of the company for being a very important member of their team and is rewarded for he’s amazing work he does for Harrt. Maybe Steve should be a trainer because a lot of estate agents could learn a lot from Steve. Thank you again Kelly Belcher xxx
Belcher · 27 June 2020
Agent replied
Dear Belcher Zoe Kelly,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
Thank you again for your star rating!
Regards
haart Rayleigh
★★★★★ 5/5
FacebookHaving had some terrible experiences with two estate agents prior and our house being stuck on the market for over 18 months we then sold within 10 weeks of being with Haart. Such a difference in the quality of care and communication; everything was taken care of, even down to them chasing solicitors and pushing through to completion. We won't be using anyone else again, cannot thank Steven, Spencer and the team enough.
Madeleine · 23 July 2019
Agent replied
Dear Madeleine,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property and glad we were the agent to do this for you. …See more
★★★★★ 5/5
GoogleGreat team, so professional. The team absolutely go above and beyond to help and support their clients. Seemless service from start to finish. Each team member i spoke to knew about my case and delivered what they said they would- no false promises as you tend to get with other agents. Thanks again Spencer and the team at Haart leigh.
Natasha · 13 April 2019
Agent replied · 30 July 2023
Dear Natasha, Thank you for leaving such great and detailed feedback about your experience with haart Leigh On Sea estate agents. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best Wishes Leigh-On-Sea haart
★★★★★ 5/5
GoogleMax was amazing at getting us in to view what could be our dream home very quickly and gave us lots of detailed info. He showed great enthusiasm and went above and beyond to contact us to ensure we were happy and informed. Thank you so much for your diligence and attentiveness :)
Hayley · 13 April 2021
Agent replied · 20 June 2024
Hi Hayley, thank you so much for the review. I'm really pleased that I've been able to help find you a property to purchase. We'll do all we can to get things through swiftly for you. If you need anything, feel free to let me know. Kind regards Max at haart Rayleigh (Sales)
★★★★★ 5/5
GoogleI would to take this opportunity to whole heartedly thank all the team at heart estate agents at Leigh on sea the service is absolutely brilliant!!.
I would also like to say a special thanks to Bill Flateau who has been more than …
Pete · 22 August 2022
Agent replied
Hi Pete, thanks for the review. Really pleased to be helping you and glad you're happy with the service. Kind regards, Bill from haart Leigh (Sales)
★★★★★ 5/5
FacebookThank you to Steve and his staff helping our bungalow sale go through smoothly, they helped us every step of the way and always kept us up to date with new updates. All staff where very friendly, helpful and very approachable. We would like to say a Big ? Thank you from Mr and Mrs Davies x
Brian · 28 July 2017
Agent replied
Dear Brian Davies,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
We wish you all the best for the future in your new home. …See more
★★★★★ 5/5
FacebookAlthough we didn’t sell through Haarts they were fantastic with our purchase! A special mention to Steve who was so helpful and always seemed to be ahead of any problems! He had a calm head and lots of contacts within the trade which is such a bonus. Can only say a big thank you!
Shelley · 25 July 2019
Agent replied
Hi Shelley,
Thank you for leaving great feedback about the service you've received whilst purchasing with us. We're pleased to have been able to help and glad that you've been happy with the service levels.
Anything further we can do to help, please let us know.
Regards
haart Rayleigh
★★★★★ 5/5
GoogleWe’ve found everyone we’ve dealt with at Haart to be highly professional and incredibly helpful throughout our move. Special thanks to Gemma for her tireless chasing and patient manner. She has worked really diligently to resolve the …
Tracy · 22 August 2022
Agent replied · 30 July 2023
Hi Tracy, thank you for the review. I'm glad you've been happy with the service received and am happy we were able to help get things finalised for you. Kind regards Gemma from haart Rayleigh Sales
★★★★★ 5/5
GoogleI cannot fault the service we have had from Bill Flateau and his team. Friendly but professional, committed to delivering a premium service and very knowledgeable in his field. Lots of helpful advice and support. Bill is very easy to get …
Maria · 22 August 2021
Agent replied
Hi Maria, thank you for leaving the review. I'm really pleased to have been able to help in getting you on the market and getting the property sold swiftly for you. Kind regards Bill at haart Leigh (Sales)
★★★★★ 5/5
FacebookDespite a number of complications throughout the whole buying and selling process, Steve was proactive and quick to deal with any of our issues and concerns. We were certainly cautious of paying a higher fee but the team were well justified with their professionalism and efficient communication. Thank you!
Chris · 7 August 2019
Agent replied
Thanks Chris. I’m glad to have been able to help. Hope you’re settling in to your new home.
★★★★★ 5/5
FacebookMoving is one of the most stressful things you can do but not with Steven and his amazing team. From the very start Spencer was amazing and offered us all the support we could ask for. Harry kept in constant contact with us regarding viewings and feed back. True their word they done all the viewings and amazingly after 4 viewings we had a buyer. Selling our property could not have been easier and I honestly can’t praise the team enough. Would highly recommend using Steven and his team of experts. It has been all plain sailing and even when Steven was on holiday he still kept us up to date with anything we needed to know.
The whole office work as an amazing team.
Kelly · 9 April 2019
★★★★★ 4/5
GoogleIt was a pleasure meeting Max at the viewing after us talking together on the telephone a few times previously. Max was very polite and friendly, very well dressed and showed a genuine interest in his work. For a young man starting out on …
Gary · 12 September 2019
Agent replied
Gary , Thank you for your kind review; we are happy to pass along your comments to Max here at haart Rayleigh! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
★★★★★ 5/5
FacebookHaart have been so helpful with the process of buying and selling - highly recommended. So friendly and approachable. Huge thank you to Gemma M for her excellent service, she is a credit to the team!
Chloe · 18 February 2021
Agent replied
Hi Chloe, thank you for the review. Great news that you've finally exchanged too. Glad to have been able to help. I'm here if you need anything further. Kind Regards, Gemma from haart Rayleigh (Sales)
★★★★★ 5/5
GoogleVery satisfied indeed. Bill Flateau was friendly and very professional. He was very helpful and answered all my questions. I wouldn't hesitate to recommend Haart especially Bill. Thanks again Bill.
Sally · 24 June 2021
Agent replied
Hi Sally, thank you for leaving this review. Really happy to have been able to help and am here if you need anything in the future. King regards, Bill from haart Leigh
★★★★★ 5/5
FacebookMax was very helpful when showing my husband and myself around a property. He made himself available after office hours if we had any further questions. All in all a good experience, thank you
Joanne · 16 March 2020
Agent replied
Joanne Goodley,
we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Rayleigh with Max.
Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 1/5
FacebookI would never use haart again they did not sell my house, I changed estate agents which they were fine about then 2 years later they've said I was in breach of contract and they want 3% commission, after a lengthly battle I have to pay them £6000 with solicitors on top. So unfair considering I already paid commission to an estate agent.
I could go to court but am too nervous.
So thought I'd settle out.
So not happy with haart.
Tracy · 30 August 2017
Agent replied
Dear Tracy,
We have investigated this with our head office as it was not something the branch were aware of. This has now been dealt with by our Legal Team, so we are unable to comment fully here but we would only ever charge a fee in line with our …See more
★★★★★ 5/5
FacebookHarry was extremely helpful in helping us look for our next home. Appointments made for our convenience, very informative on the properties and area. Thank you Harry. Pleasure meeting you.
Kim · 31 January 2019
Agent replied
Kim ,
Thank you for your kind review; we are happy to pass along your comments to Harry here at haart Rayleigh!…See more
★★★★★ 5/5
FacebookDan was great help and kept in contact with us about properties that would be suitable for us and kept our specification in mind each time. Thank you!
Gina · 15 February 2019
Agent replied
Hi Gina,
Thank you for your feedback. We're pleased Dan has been able to help with your property search. Should you need anything in the future, please don't hesitate in contacting us. …See more
★★★★★ 5/5
FacebookSteve, Harry and Dan did a fantastic job on marketing and selling our house this year. Even when had issues, they were constantly on the case chasing respective people and keeping myself in the loop. They were courteous and a hard working team who enabled us to achieve the best for our property. I wouldn’t hesitate in recommending the team to friends and family if looking to sell their homes or even to purchase.
Elizabeth · 12 October 2019
Agent replied
Hi Elizabeth,
Thank you for leaving a great review and feedback. We're really pleased you've had a great experience with the team and so happy with the service received.
If you ever need anything in the future, we'd love to help you again.
Regards
haart Rayleigh team
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