Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a landlord, I’ve had an excellent experience with Sky Blue Homes.
I’ve been working with their team for several years, and they’ve consistently gone above and beyond in managing my properties. Their communication is clear and timely, and they always keep me updated on any maintenance issues or tenant changes. The letting process is smooth, professional, and efficient, they found reliable tenants quickly and handled all the paperwork with no hassle on my end.
What I appreciate most is their attention to detail and the genuine care they show for both landlords and tenants. It’s great peace of mind knowing my properties are in good hands.
I’d highly recommend Sky Blue Homes to any landlord looking for a trustworthy and proactive letting agent.
Raj · 16 November 2025
Agent replied · 23 November 2025
Thank you for your kind words
★★★★★ 1/5
Google🛠️Poor Maintenance & Safety Oversights
• Tenants frequently report delayed responses to repair requests, even for urgent issues like broken locks or heating failures.
• One reviewer highlighted a communal door lock left unrepaired for weeks, resulting in unauthorized access and safety risks.
📞 Communication Breakdown
• Many users describe unprofessional and inconsistent communication, with emails and calls going unanswered.
• Some tenants claim staff entered properties without prior notice, breaching privacy and tenancy agreements.
💸 Deposit Disputes & Transparency Issues
• Several renters allege unfair deductions from deposits, with little explanation or supporting evidence.
• The process of resolving disputes is described as frustrating and opaque, leaving tenants feeling powerless.
❄️ Heating & Winter Neglect
• A recurring complaint involves non-functional heating systems during winter, with minimal urgency shown by the agency.
• Tenants felt ignored and unsupported, especially during colder months when basic amenities were compromised.
🧑💼 Staff Conduct
• While some staff members receive praise, others are described as dismissive, rude, or lacking empathy.
• A few reviews mention misleading information during property viewings, leading to disappointment upon move-in.
Drashti · 24 August 2025
Agent replied · 23 November 2025
Hi Drashti,
We’re sorry to read your comments. We’ve tried to work with you, but ongoing rent arrears and late payments have made things difficult. We wish you all the best going forward.
Sky Blue Homes
★★★★★ 5/5
GoogleAs a new landlord with my first property, Sky Blue Homes made the whole lettings process incredibly easy. They helped secure a great tenant quickly and took care of arranging all the necessary safety certificates and checks. Everything was handled efficiently and professionally, they really made the experience straight forward and stress-free. Highly recommend!
Dan · 19 November 2025
★★★★★ 1/5
GoogleI have to say I have been a customer for a number of years and the level of service isn't good. The account managers can be argumentative and there is no cohesion between departments when you contact them so what one agent says another will give you completely different information. I am glad to be getting away from them very soon
Stewart · 23 October 2025
Agent replied · 23 November 2025
Hi Stewart,
We are really sorry we’ve fallen short, especially after five years of renting with us. The experience you’ve described isn’t what we strive for and we’d like to look into it further.
Thank you for being a long term tenant and for your honest feedback, it helps us improve.
★★★★★ 5/5
GoogleSky Blue Homes have managed several of my properties over the years and have always found great tenants, some of whom have stayed long term. They are efficient whenever any repairs are needed and deal with matters quickly and professionally. I’ve been a landlord for many years and have always been happy with the service provided. Highly recommended.
Baladas · 9 November 2025
Agent replied · 23 November 2025
Thank you so much for your continued trust and support over the years! We're delighted to hear you've been happy with our service and that your tenants have had such long and positive stays. We truly value your partnership and look forward to continuing to manage your properties for many more years to come., The Sky Blue Homes Team
★★★★★ 1/5
GoogleSuch a cheater company in Leicester such liars, they handover property with poor condition so that they can claim from tenants deposit to pay salary to their employees, they collection agent Minkle call and chase for rent even if one day late but never reply when i comes to return.
"extremely pathetic and poor service I received from Sky blue homes London road leicester The communication was consistently poor, with email
The property was not properly maintained, with several issues reported that were never addressed. The agency seemed more interested in collecting rent than providing a decent living environment.
The staff were unhelpful and unprofessional, showing a clear lack of care for their tenants. I would strongly advise against using this agency to anyone looking for a reliable and trustworthy letting experience. Thre are no 0 or minus 0 starts for them. Will be filing Court complaint against them soon and report to Watchdog other social media platforms so that everyone aware of them.
Syed · 11 February 2025
Agent replied · 25 April 2025
Hello Syed,
We understand that you are unhappy with the deposit being held due to the condition in which the property was returned. We have made every effort to work with you on this matter. Since you are still disputing the issue, as we have clearly mentioned, you can take this up with the deposit company, who will be able to assist you further.
Thanks
★★★★★ 1/5
Googleive been booked 16.1.25 by your agent Rav S to view property on Evington Parks Road 20.1.25 at 11 o'clock, 17.1.25 he contacted me and changed time for viewing for 12 at 20.1.25.
Today 20.1.25 i took off work to view property, came next to property at 11.55 waited 15 minutes no one came. So ive called you agency and been told what property not available any more. Why your agent not contacted me early in the morning to cancel viewing??? Ive wasted my time and took off work for no reason?? Very unprofessional from your agent
Irina · 25 January 2025
Agent replied · 14 May 2025
Hi Irina,
We sincerely apologize for the inconvenience caused by the lack of communication regarding your property viewing on. It’s unacceptable that you weren’t informed earlier about the property’s unavailability, especially after taking time off work.
We are addressing this matter with our agent, Rav S, to ensure such incidents don’t happen again. Please let us know if we can assist you in finding alternative properties.
Once again, we apologise for the frustration caused and thank you for bringing this to our attention.
★★★★★ 1/5
GoogleWould give them 0 stars if that was an option. Day light robbery with this company. Don’t do any maintenance, cannot even fix a simple lock to a door. Rented out a property to us that is infested with cockroaches and bedbugs (other bugs too). Large holes in floorboards hiding under the carpets. Realised the house is completely inhabitable a day after receiving the keys. Refused to give any of my money back, not even my deposit. Didn’t offer an apology or agree any works/fumigation to be done. A joke of a company with deceiving employees. Now I have to waste my time taking them to court as they think they’re above the law. DO NOT BOTHER WITH THIS COMPANY.
Zara · 28 June 2024
Agent replied · 16 April 2026
Hi Zara,
We’re sorry to hear you feel this way. We’ve reviewed our records and can’t find any tenancy under your name, but we’d be happy to check further if you contact us directly at info@skybluehomes.co.uk
. We’re committed to clear communication and fair treatment for all our tenants.
Sky Blue Homes
★★★★★ 5/5
GoogleRecently moved into a property with Sky Blue Homes and found the whole process very smooth. The application process was swift and easy to complete, and the office team were very helpful throughout. Great service all round!
Danielle · 16 November 2025
Agent replied · 23 November 2025
Thank you so much for your kind words! 😊 We're really glad to hear that your move-in experience went smoothly and that the team were able to help throughout the process. Welcome to your new home, we’re always here if you need anything!, The Sky Blue Homes Team 💙
★★★★★ 5/5
GoogleReally happy with Sky Blue Homes. They were super easy to deal with, great communication, and always helpful. Would definitely rent through them again!
Danyal · 9 November 2025
Agent replied · 23 November 2025
Thank you so much for your lovely feedback! 😊The Sky Blue Homes Team …
★★★★★ 5/5
GoogleI’m a uni student recent moved into student property any minor issues I came across were dealt with promptly and smoothly
Tyler · 9 November 2025
Agent replied · 23 November 2025
Thanks so much for your review! 😊 We're really glad to hear your move-in went well and that any issues were sorted quickly. We hope you enjoy your time in your new student home, we're always here if you need anything! …
★★★★★ 5/5
GoogleThe team at Sky Blue is absolutely incredible! They go above and beyond to respond to every issue quickly, and their communication is not only effective but also so friendly and clear. It's truly a joy working with such an amazing team!
Samuel · 10 March 2025
Agent replied · 25 April 2025
Thank you Samuel
★★★★★ 1/5
GoogleStudents should avoid. They are unclear about contract specifics and ended up costing us more money. Feels as though they take advantage of students. Also, the offices have poor response times and after finally getting a hold of a manager email… she didn’t reply. This was a common theme here.
Kyrollos · 26 September 2024
Agent replied · 16 April 2026
Hi,
We’re sorry to hear you feel this way. We’ve reviewed our records and can’t find any tenancy under your name, but we’d be happy to check further if you contact us directly at info@skybluehomes.co.uk
. We’re committed to clear communication and fair treatment for all our tenants.
Sky Blue Homes
★★★★★ 5/5
GoogleScammed my cheating ex-girlfriend and took an account with Virgin Media out in her name without her knowledge and she can't pay the debt because she blows all her money like she did the spineless doormat she left for. Thank you for treating her horribly, her credit score is really gonna take a hit. You've done me a great service, I salute you.
Niall · 13 March 2025
★★★★★ 1/5
GoogleBooked me for viewing i took time off from my work got there no one was there called them to ask and thay said property is already gone very unprofessional
Ammar · 13 February 2025
Agent replied · 24 May 2025
Hi Ammar,
Thank you for bringing this to our attention. We’ve discussed the matter with your partner, Irina, and addressed the issue internally to ensure this doesn’t happen again.
★★★★★ 1/5
GoogleCamt give them 0 star they dont deserve any star at all
NEEL · 24 August 2025
Agent replied · 23 November 2025
Hi Neel,
We’ve checked our records and you’re not a tenant or client of Sky Blue Homes. Please contact us directly at info@skybluehomes.co.uk
if you believe this is an error so we can review it further.
Sky Blue Homes
★★★★★ 1/5
GoogleOne of the worst estate agents in Leicester
Neel · 24 August 2025
Agent replied · 16 April 2026
Hi Neel,
We’ve checked our records and you’re not a tenant or client of Sky Blue Homes. Please contact us directly at info@skybluehomes.co.uk
if you believe this is an error so we can review it further.
Sky Blue Homes
★★★★★ 5/5
GoogleThey have been managing our properties for over 5 years and they have been great! Great customer service and landlord portal.
Vinny · 19 November 2025
★★★★★ 5/5
GoogleThey have been managing our properties for almost 20 years and we continue to use them, I suppose it speaks volume.
N · 26 September 2024
Agent replied · 16 April 2026
Thanks
★★★★★ 1/5
GoogleRating only, no written review.
Hareem · 16 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
Google · 16 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
