Trusted Agent profile
★★★★★
115 reviews across 3 platforms
88 Faire Road, Glenfield, Leicester LE3 8ED
Newby and Co's Leicester office at 88 Faire Road is rated 4.6 out of 5 across 115 reviews on three platforms, including 111 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleKevin, Charlotte, Sally and Caroline were fantastic. They were professional throughout and are a fantastic team! All of my needs were dealt with sensitively and I couldn’t have gotten through the whole process without them all. Thank you for being so wonderful. I would absolutely recommend anyone to use Newby & Co for all your property needs!
5/5
GoogleThank you to Kevin and all the team at Newby & Co for your professionalism and advice throughout the process of selling my previous property and the purchase of my new home. Whenever I spoke with anyone in the team, they were helpful and friendly and always willing to answer any queries and support me throughout the process. I was pleased that the sale and purchase process was quick and took around 3.5 months to complete. I'm very happy in my new home. Thank you to all the team for your insights and support throughout the process. I'd highly recommend Newby & Co. Best wishes, Sally
5/5
GoogleI have sold and bought properties through Newby and Co a number of times. I have tried other estate agents in the past and they have failed to deliver and won't be going anywhere else in the future. Total professionalism throughout and they go above and beyond especially Caroline and Kevin.
4/5
GoogleOur overall experience of Newby & Co was very good from start to finish. Both Kevin and Caroline were very personable, they listened attentively and responded quickly with answers and suggestions to queries and concerns.
5/5
GoogleAn excellent company! Very happy with the services provided by Kevin and his team. Very happy to recommend for anyone selling or buying a house.
5/5
GoogleThe whole selling experience was made so easy. Everything was clearly explained to me and I was always kept up to date with the progress of my sale. Newby's also dealt with the sale of my previous property which is why I didn't think twice …
5/5
GoogleAs you can imagine, I had no idea what I was doing as a first time buyer! I couldn't have felt more supported by Newby & Co, in particular Caroline, who was wonderful in guiding me every step of the way, from helping me to meet half way with the seller, to ensuring that I was continually updated throughout the conveyancing process in order for me to achieve my goal of becoming a first time buyer in, at what is possibly, the most difficult time to become a first time buyer. I could not recommend Newby & Co more, they ensured I had nothing to worry about, and here I am now as a homeowner. I could never thank you enough!
5/5
GoogleBrilliant team. Kevin and his team were exceptional and would highly recommend them to buy or sell a property. Always on hand to help.
5/5
GoogleHighly recommend Newby & Co who were brilliant from start to finish. Kevin and Caroline were knowledgable, so helpful and not pushy at all which I really appreciated. They kept me informed throughout the whole process and the experience was smooth & stress free! Thank you.
5/5
GoogleKevin and Caroline went above and beyond, they are amazing at their job, responses were quick, they know what they’re doing and we felt well looked after throughout the entire process especially when we came across some challenges. We would 100% recommend them!
5/5
GoogleSold my bungalow recently with Newbys I found them to be excellent, very helpful in all ways, whenever I rang someone was always there to answer my call, whenever I asked for advice on anything they were always happy and helpful, I was also purchasing a property through another agent and at times found the whole thing very stressful but I was reassured by regular phone calls to keep me informed on what was happening, Thanks to you all for making a very stressful time much easier with your guidance, and special thanks to Caroline who I mostly dealt with, I can’t recommend Newbys enough and wouldn’t go anywhere else if I decided to sell again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a nightmare situation with our house chain collapsing a week before moving . As soon as we phoned to view our now house, Kevin was welcoming and really put us at ease. Once our offer was accepted, Caroline became the person that we corresponded with and she was amazing. She kept us up to date with everything that was happening. She chased our solicitor when she wasn’t answering our messages. Caroline also offered to meet me with the keys on the evening of completion day as I had a meeting and wasn’t sure what time it would finish. I couldn’t fault the experience we had with them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHighly recommend Newby and co. With you always from the beginning to the end of the sale. So friendly and helpful. Caroline is very calming and great when you get anxious. They were always on the end of the phone cannot recommend this company enough.
5/5
GoogleI highly recommend Newby &Co they got my fathers property on the market quickly and were on hand to offer advice and answer any questions throughout the whole process. Caroline kept me updated from start to finish. I wouldn't hesitate to use them again.Excellent service.
5/5
GoogleWe feel extremely fortunate that we decided to use Newby & Co. I cannot praise them enough from start to finish. Kevin and Caroline were a huge support throughout the whole process. They have an unrivalled knowledge of the local market and were proactive in securing and organising viewings and ultimately a sale. A very professional and dynamic business.
5/5
GoogleI would thoroughly recommend Newby &Co. They helped me every step of the way with my sale. Caroline was amazing. She was always on hand to help and always got back to me promptly. I felt I was dealing with a human being not just a company. Thank you Newby and Co.
5/5
GoogleThis is the second time we have used Newby and co. First time was for house purchase, second for house sale. Both times we had both a professional and friendly service from all the team. We were impressed with being kept up to date with all steps of both the buying , and sellling of the properties. It is nice to be able to deal with all members of staff and them to be knowledgeable of our purchase. We were also very pleased with the recommendation of Frisby and Small solicitors, Justin Crowson was extremely helpful Thanks Kevin, Caroline and Tracey
3/5
GoogleI have dealt with Newby & co for the sale of my house.Caroline is a excellent person who is knowledgeable, polite and very professional. They found a buyer for my property quite late in around 3 months but unfortunately they don't check the financial details of the buyer properly , they need to improve on that. In our case, they told us after 3 months of transactions including surveys, searches that we should advertise our house again as the buyer is not looking sorted with his finances!! It was quite annoying as this is completely their responsibility to authenticate buyer, and check their validity at the earliest. However, they still ended the sale in 6 months. all well that ends well
1/5
GoogleDo not recommend this estate agent, they were fine at the beginning of us trying to sell our property, not always great with communication for updates and things rapidly changed after we decided to cancel our contract with them. I cannot fault the ladies as they were lovely, the main owner however he became very rude and unprofessional. Had a very angry encounter on a phone call two days before our contract finished. It just goes to show how peoples attitudes changes when you want to finish with them.
5/5
GoogleVery good estate agents I would highly recommend, they don’t just leave you to get on with things like other estate agents. Five stars. Caroline was fantastic and very supportive thank you so much Caroline for your patience and all you did for me
5/5
GoogleI wanted to express my sincere gratitude for the fantastic service I received during my recent home purchase. Your team made the process incredibly smooth and enjoyable from start to finish. Your professionalism, expertise, and helpfulness were outstanding. Thanks to your dedication and attention to detail, I felt supported and well-informed every step of the way. I'm thrilled with my new home and will enthusiastically recommend Newby & Co. to anyone in need of top-notch real estate services.
1/5
GoogleCorrupt agents. Waited a 9 days to hear back on an offer in the interim they asked for proof of documentation and told me verbally that the offer was accepted (no written confirmation) but that they were still obtaining documentation from another individual who had also bidded. (Messing two potential buyers around). Finally when I heard back from them they told me the buyer had gone with another offer and didn't give the opportunity to bid up. I'm sure the office of fair trading will be interested about their practises. WOULDNT BUY A HOUSE FROM THESE CROOKS.
5/5
GoogleMy experience with Newby&Co was brilliant, Kevin and Caroline who I spoke with were efficient and friendly. Right from the start until the end they were extremely helpful and the communication I received was 10/10. I would highly recommend Newby&Co, thank you for making my experience of buying my first house as stress free as possible!
5/5
GoogleKevin Newby and Caroline Freeman were absolutely fabulous in selling our house. They were knowledgeable helpful and patient in guiding us through an unpredictable house sale. At every stage they gave us the help we needed. I cannot recommend highly enough. Thank you so much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Newby and Co's Leicester office has 115 reviews across three platforms: 111 on Google, 3 on Facebook, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Newby and Co is rated 4.6 out of 5 across all 115 reviews, and 4.6 out of 5 on Google from 111 reviews, checked 9 October 2026.
Newby and Co, 88 Faire Road, Glenfield, Leicester LE3 8ED.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
