Trusted Agent profile
★★★★★
72 reviews across 2 platforms
21 Egginton Street, LE5 5BD, Leicester LE5 5BD
Jalaram Estates Ltd's Leicester office at 21 Egginton Street is rated 3.5 out of 5 across 72 reviews on two platforms, including 64 Google reviews rated 3.4. Checked 9 October 2026.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Jalaram Estates.The staff always willing to assist us and find solutions to our issues asap. Definitely a recommendation! It was hassel for us initialy to find an accomodation on Leicester coming from other city. When we contacted the agency, Dilesh was extremely helpful and understanding of our situation. He quickly set up a house for us, which was unbelievable, and I would definitely recommend him to anyone looking to rent a property and is new to Leicester.
5/5
GoogleJalaram Estates Ltd were absolutely fantastic and went the extra mile to help me. I had special needs and the match provided by the company was excellent. I was very particular about my requirements and, having discussed my needs, Dilesh was extremely patient and really put himself out to provide a level of service that I was really wowed by. The staff at the main office were approachable, friendly and very helpful. I would recommend Jalaram Estates Ltd without hesitation. I was so happy with my encounters, especially with Dilesh.
1/5
GoogleAwful. There was always something wrong with the house and the problem was never sorted swiftly or well. Our landlord was hard to get hold of and he actually ended up costing us a lot of money due to problems with obtaining our meter readings as he couldn't enter the property. What landlord can't enter his own property?! Had a year long battle with a debt collecting company about it and had to end the fight today as we've just had enough and none of us want that on our records. Being students, we expected the poor treatment/cleanliness of the house before we even arrived, but having moved on this year to a new estate agent and property, I can't believe what we had to put up with the year beforehand. If I could give this company a 0 out of 5 I would. I wouldn't normally write such a review, but I want to warn people looking into renting with Jalaram Estates Ltd, especially students, not to. It's more hassle than it's worth and there are much better estate agents out there.
1/5
GoogleBarely functional letting agent. Terrible at paperwork, dishonest, didn't inform the owners we were moving in, didn't turn up for a viewing and can't even manage the simple task of replying to important emails. For your own sake, use someone else. Update - they also repeatedly lie about using professional cleaners when we moved into an incredibly dirty house. Thank God I no longer have to use them.
1/5
GoogleAvoid them if possible. Reception is not aware of any thing. Appears to be clueless. Viewing booked and don't show up or answer calls. Cancel booking and do not notify of the change. Not going to use them at all.
5/5
GoogleDilesh knows the property market extremely well. He has helped me out on numerous occasions with finding tenants and rental advice. I am glad I approached them in the first place. The Estate Agent has found me good reliable tenants. Thank you very much Dilesh and the team.
5/5
GoogleI have used Jalaram Estates and they have been professional and welcoming. When I have had issues they have sorted the problems with the house within couple of days. They have always been polite, helpful and treated me with respect. I was new to Leicester and they were helpful with useful tips. I have rented houses in the past in other cities and the service I received from Jalaram Estates had been nothing but amazing. The house I rented was clean and and when I have requested for assistance the agent have gone above and beyond to solve issues at unsociable hours of the day. I am pleased with their service they have provided me and I would definitely recommend to anyone renting a property and new to Leicester.
3/5
GoogleMaintenance is not that much and services are also poor. There is no response from the agency also
1/5
GoogleIf you are a student looking to rent a property from this “business” - DONT. They have no sense of organisational or administrative skills, often losing paperwork we were then harassed to provide again months after leaving the property. They never respond to any attempts to contact them, were reluctant to return our deposits despite us leaving our accommodation in a far better state than when we initially moved in, and could not even locate the key to my room in their office for the entire duration of my contract. PLEASE don’t allow yourself to be taken advantage by these people, the best part of my experience with this company was the day I terminated all connection with them.
5/5
GoogleJalaram Estate Letting agents are a great family run estate agent where customer service is right at the top of the list. I have been using 'Jalaram Estate agents' now to manage my property for over 18 years. I have never had any issues or concerns either raised by myself or the tenants in my property over the 18 years. I fully trust the team at Jalaram estate agents and as soon as the property was empty they would find suitable good tenants very efficiently, always delivering a great professional quality of service. The team at Jalaram Estates are very honest, helpful and are good value for money, as a fully managed property service they offer. I know my rental property is in very good hands. I highly recommend Jalaram Estates, to other landlords who require assistance letting or managing their properties.
5/5
YellExcellent Service - Highly Recommended
Jalaram Estate Letting agents are a great family run estate agent where customer service is right at the top of the list. I have been using 'Jalaram Estate agents' now to manage my property for over 18 years. I have never had any issues or concerns either raised by myself or the tenants in my property over the 18 years. I fully trust the team at Jalaram estate agents and as soon as the property was empty they would find suitable good tenants very efficiently, always delivering a great professional quality of service. The team at Jalaram Estates are very honest, helpful and are good value for money, as a fully managed property service they offer. I know my rental property is in very good hands. I highly recommend Jalaram Estates, to other landlords who require assistance letting or managing their properties.
1/5
GoogleLiterally the worst estate agent I have ever dealt with. I’d rather be homeless than have anything to do with them again. - They are IMPOSSIBLE to contact. - They have no administrative skills whatsoever. - They are unable to carry out simple tasks such as finding your rent payment within their accounts. - They constantly hassle for documentation they have already received but have then lost due to unorganisation and laziness. If I could rate 0/5 stars I would.
1/5
GoogleThe radiator in my bedroom didn't work for several months over winter - it got to below 0 degrees in the room but despite regular phone calls and emails nothing was done for months. Dreadful organisation and customer service. Often didn't even ask for rent, and I'm fairly sure that if I hadn't paid it it wouldn't have been noticed. When rent was paid we often received emails/texts asking why it hadn't been paid. Didn't pay us our deposit back for weeks after moving out despite being repeatedly promised it... The list goes on. If you're a student (or anyone else I suppose) please don't use them, there are plenty of better estate agents in Leicester that won't cause you any problems.
1/5
GoogleI urge anyone considering using Jalaram Estates to read this review before doing so. They have the absolute worst customer service I have ever encountered. Their staff are utterly unresponsive and lacklustre when it comes to assisting you in any manner. It took me almost an entire year to have my deposit returned to me after a payment mistake on their end, which involved me having to call them multiple times, each time being assured they would sort it all out. So for anybody considering renting a property through Jalaram Estates, I implore you to use any alternative possible.
1/5
GoogleTerrible estate agents for students. Never answer texts or emails even when the house is literally falling apart. When you finally get to speak to them they are a lot of talk and no action and blame the landlords when they have no knowledge of the problems. In a house for eight with one working shower for the last 3 months, ceiling fell in in one of the bedrooms, gas oven is temperamental and there are many other issues that just get ignored. The kitchen ceiling has also fallen through a month after us warning them about a leak. Still no action.
5/5
Yellamazing and caring
I have been renting this property for over 10 years and can only say that it had been the best and most comfortable house I have over rented . when ever there is and issue with the heating ,pipping or electricity the agency will send same one over very quickly to look in to the matter and fix .I am very great full and feel very fortunate to have been dealing with a professional agency. kind regards Amina
2/5
YellPoor at best
Slow responses to any problems. Had mice in the house, there was absolutely no urgency to help solve the problem. Constant blame gaming with the landlords, meaning you'll wait longer for any solution, even the most simplest of tasks. Either they are taking on too much work that they cannot cope, or they simply do not care enough to warrant a response when you're in need. Avoid at all costs.
5/5
YellPositive experience with agent and staff
My experience with this agent was as a tenant a couple of years ago. I’ve only had good experience with this agent and the staff working at the business. The staff were very helpful in finding me suitable accommodation close to the university. Over the years I have passed the business details to other students looking for accommodation close to the university.
5/5
GoogleJalaram Estates Ltd it's a letting company helping for good accommodations and affordable price for International students. I am 100% suggest who moving to Leicester you guys are get new accomodations is affordable price.
1/5
GoogleSuper Unprofessional. I called to book a viewing, they told me they’d get back to me. I waited 4 days and heard nothing, tried to call back for the next 2 days, they reject all my calls and don’t pick up. I finally get a hold of someone …
1/5
GoogleAvoid this company at all costs. Had mice in the kitchen cupboards and in my bed to name a couple of places. The pest control company tell me that they have been to the property 2 years ago - clearly an issue that is not being resolved any time soon
5/5
GoogleVery good agency , student friendly and will make us feel like our own people ,my suggestion is to seek help from jalaram estates regarding accommodation to start our journey in Leicester
1/5
GoogleAvoid at all costs, refused to pay back deposit or any help with covid , now trying to take us to court claiming we owe them money despite having all payment records in hand, All 5 star reviews are fake with Mr patel being the property …
1/5
GoogleI spoke to jalaram about a house being sold in evington they promised to get back to me after the lockdown and 5 weeks later I'm I'm still waiting..so very unreliable and unprofessional and a complete waste of time avoid at all costs
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jalaram Estates Ltd's Leicester office has 72 reviews across two platforms: 64 on Google, 8 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Jalaram Estates Ltd is rated 3.5 out of 5 across all 72 reviews, and 3.4 out of 5 on Google from 64 reviews, checked 9 October 2026.
Jalaram Estates Ltd, 21 Egginton Street, LE5 5BD, Leicester LE5 5BD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.