5/5
Excellent service from Marcus & Emma, thanks
Trusted Agent profile Β· Leek
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236 reviews across 2 platforms
47 Derby Street, Leek, ST13 6HU
Part of Whittaker and Biggs, see every office.
Whittaker and Biggs's office in Leek, at 47 Derby Street, is rated 4.7 out of 5 across 236 reviews on two platforms, including 226 Google reviews rated 4.7.
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Every review we hold for the Leek office, from every platform, shown as written. First names only.
5/5
Excellent service from Marcus & Emma, thanks
5/5
Whittaker and Biggs progressed each stage of the sale and purchase of my new home thoroughly and speedily and any queries I had were answered promptly. Altogether a professional and friendly team.
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5/5
Marcus Kirkham of Whittaker & Biggs in Leek recently managed the sale of our large country house. His local market knowledge and disciplined approach, together with the ingenious 3D photo montage provided by Louis really helped us to secure a buyer fairly quickly in a difficult market. Marcus has a huge and commanding knowledge of the local property scene and all of the staff at Whittaker & Biggs were most helpful and responsive during our sale, which included a period of delicate contract negotiations.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Whittaker and Biggs went above and beyond for us whilst we were buying a property from them. Our solicitor unfortunately was very slow and difficult and Tiffany at Whittaker and Biggs helped by stepping in and being a contact between us and our sellers. She made communication much clearer and the process easier and quicker. We would of been so far behind and in a mess without her clearing things up and going the extra mile between us. She was very responsive, professional and clear in her communication and also understanding. Cannot recommend Whittaker and Biggs enough. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Very helpful and pleasant staff, quick to respond to any questions and keeping you up to date. I've used them as a buyer and a seller, would happily use them again
Thank you for taking the time to post a review.
5/5
Thank you to Marcus and the team for helping us to sell our house so quickly and efficiently. From start to finish you have all been very helpful and made the process very easy.
5/5
Great service from W & B. All the staff were extremely helpful throughout the entire process. Excellent communication. Would certainly be my first choice of local estate agents. Wouldnβt hesitate to to use them again. Many thanks.
5/5
My experience of selling my home was excellent thanks to the friendly and helpful staff. My house sold very quickly and I highly recommend Whittaker and Biggs to others looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely feedback!
5/5
Marcus and Chloe were very efficient in assessing the property for sale both getting it on the market and selling it in double quick time. Very impressive and a pleasure to deal with.
5/5
Professional, helpful and friendly. Abi is a star and tries her absolute best to make sure everything goes smoothly. Highly recommend this estate agents.
5/5
Lovely enthusiastic and positive team of sales representatives in the officeππ» Always someone on hand to deal with a query or update me on my property sale. No hassle in requesting to change price or edit the advert etc. They were always happy to help! Viewings always made possible due to this. By arrangement with myself the good communication speeded up the good sale. And as for price... it was competitive yet represented excellent value due to the high standard of service received. I will use again without doubt and advise anyone the sameππ» Thanks
5/5
So we followed a trend of going with an agent who we thought seemed 'popular and good' (even though they have not been established for a long time) . When our sale fell through after securing our dream home we were devastated and left confused on what steps to take next. Our current estate agent was not interested at all and gave us no advise on what to do next so we decided to go to Whittaker and Biggs. Straight away Tiffany's experience shone through as she was proactive from the start and showed us great empathy of our situation. She was determined to save the chain! Marcus came out straight away, took great pictures of our property. Within a week the property was back on the market, sold within a day and the chain was saved! The communication has been amazing. An estate agent who care. My advice is go with an Whittaker and Biggs who are long established and have a wealth of experience. These areas matter when things go wrong! Thank you so much for your amazing customer service. We love our new home :-)
5/5
We bought our house via Whittaker & Biggs, after having dealt with a couple of other estate agents for viewing other properties. We found Whittaker & Biggs to be helpful and professional without being pushy and would definitely recommend them. Having dealt with other estate agents in the process of finding a house I would say that we found Whittaker & Biggs the best to deal with and they made a stressful process as easy as possible. We had most of our dealings with Chloe in the office and found her to be very supportive and helpful.
5/5
The team were great and I know that without them this whole process/sale wouldnβt have happened. They continued to push solicitors and give great feedback/assurance. Thanks!
5/5
My experience of selling my home was excellent thanks to the friendly and helpful staff. My house sold very quickly and I highly recommend Whittaker and Biggs to others looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely feedback!
5/5
Marcus and the team were fantastic at keeping us updated, even when we had problems with the chain. Cannot recommend them enough, very professional. Thank you.
5/5
We found Whittaker and Biggs to be very professional and most helpful.Nothing was too much trouble and they assisted us through the whole process of buying and selling. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Thank you Keith! Much appreciated
5/5
We would have no hesitation in recommending Whittaker and Biggs; Marcus and the team provide a personalised, first class service; theyβre a pleasure to work with.
5/5
Very pleasant staff, easy to deal with all in all a very good experience
5/5
Easy to see why this is the best estate agency in the area! Excellent service from Marcus and the team!!!!!!! Would highly recommend
5/5
A brilliant service from start to finish. So helpful and happy to answer any questions I had along the journey.My buyer said that they helped her more than her own estate agent.
4/5
Rarely give five stars for anything but excellent service throughout, thanks to Louis and the team.
5/5
Extremely helpful team, excellent communication and service!
4/5
Our home purchase was through W&B Leek. The staff were very helpful and always on hand to answer questions and discuss anything with us, as well as forward onto the vendor and provide responses back. All round a very honest and pleasant home purchase experience.
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Tell us what you need and we'll put you in touch. Whittaker and Biggs hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leek.