Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI’m been in property for Decades
This the most unprofessional Agents on this planet.
They Advertise they 200 professional suryvers .
Not True is fake .
They will send inflated propsal fee
Get you sign it then they will make out they doing the work what you have instructed them to do ,
But sit at home send you emails which are written by robots .
They have now started to use AI
And at latter date you will find out they have done nothing
Send you invoices for work they haven’t carried out .
This company is a Total scam
I advise anyone to keep well away from this fraudulent company.
As now I have found a small company which are doing the work they should have Done .
I can only say ‼️🤔
Mr · 16 February 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, very professional and a big thank you to Diana very helpful and made my journey finding a flat easy. Also thank you to Gemma & Simon who was helpful.
Nicole · 10 February 2025
Agent replied · 23 October 2025
Thank you for your feedback and congratulations on your new flat!
★★★★★ 5/5
GoogleWe initially had a rocky start with Sanderson Weatherall and an ex-employee of the business at the beginning of our tenancy. However, throughout the last 18 months our account was reallocated to Simon who has been a pleasure to deal with and has helped solve any issues and always been great at communicating with us. After dealing with a number of letting agents in Leeds, Sanderson Weatherall - in particular Simon, has been extremely refreshing.
Sam · 25 April 2024
★★★★★ 5/5
GoogleGeorgia in Lettings has been an amazing help moving me in to my new home. Very responsive and nothing has been too much trouble. Thanks Georgia, full marks!
Dan · 9 November 2025
★★★★★ 5/5
TrustpilotGreat service
SW during my stay in UK greatly supported me to initially find an apartment to let and then to sell my property when I had to move abroad. Special thanks to Diana who supported us in all aspects of the transition.
ME · 8 March 2025
★★★★★ 5/5
GoogleRented for 1.5 years with Sanderson Weatherall and they have been great. Very responsive when any issues arose and had great move in/move out experience with them. Really helpful team and Simon/Gemma were great throughout our tenancy
Lucy · 23 February 2025
★★★★★ 1/5
GoogleWe had to move out of a property early due to damp, mould and other issues which they were reluctant to release us from. Our landlord was the Diocese of Leeds (the Church believe it or not!)
They have tried to delay releasing our deposit even though we deep cleaned the property before leaving it they are trying to charge us £160 cleaning fee. The property was left much more clean by us than when we found it.
LANDLORDS, I would avoid this Letting Agent at all costs as your property will not be maintained in a good condition as they don’t seem to care about the state of the buildings they let to Tenants and let issues become major, which will ultimately lead to high repair bills.
We will now be proceeding to mediation to retrieve our deposit and claim for undue stress of the situation.
Vaughn · 26 December 2024
★★★★★ 5/5
GoogleFor the last 18 months, I have rented a flat in Leeds city centre with Sanderson Weatherall and cannot recommend them enough. In particular, Andrew made the whole process so easy and was always on hand if we had any questions or problems. He really took the time to understand us as tenants and even since moving out has been on hand if we need him. My entire experience with SW and Andrew has been really positive and I would not hesitate to use them again.
Flora · 16 April 2019
★★★★★ 5/5
GoogleWe recently bought a house through these agents. Diana was very helpful throughout the process (and even with an issue after the sale, too). She always returned my calls immediately and was friendly and helpful. Thank you!
Amy · 25 April 2024
★★★★★ 1/5
TrustpilotAvoid at all costs
We had to move out of a property early due to damp, mould and other issues which they were reluctant to release us from. Our landlord was the Diocese of Leeds (the Church believe it or not!)
Vaughn · 18 December 2024
Agent replied · 23 October 2025
Thank you for providing us your feedback. We were disappointed to hear of your experience and thank you for sharing this, feedback both negative and positive allows us to continue to ensure we provide the best service possible.
During your inspections there were no signs of damp at the property. There had been historic leaks which had dried and required redecorating. The mould area you refer to appeared to be condensation mould from a lack of ventilation to the area.
The condition and safety of the properties we let is of the utmost importance to us, but this does require some work from both letting agents and tenants alike.
The deposit return also took longer than we would normally like due to communication back and forth to try to settle the matter without the dispute service which we have now achieved.
★★★★★ 1/5
TrustpilotProperty Invester,
Been property For Invester for decades ,
Raj · 9 June 2026
★★★★★ 1/5
TrustpilotUnreliable and unprofessional company
Unreliable and unprofessional company ! We had an incredibly disappointing experience with this SW company. We were in the process of securing a property for our new family business in the city center, and after they accepted our offer, confirming that both we and the vendor were happy, they kept delaying everything without any valid reason.
Darya · 11 March 2025
★★★★★ 1/5
GoogleAnnoying "Home Setup Team" calls every day even though I didn't rent with the company.
Paco · 16 March 2026
★★★★★ 5/5
GoogleWe recently bought a house through these agents. Diana was very helpful throughout the process (and even with an issue after the sale, too). She always returned my calls immediately and was friendly and helpful. Thank you!
Amy · 15 June 2023
★★★★★ 5/5
GoogleHaving some experience with alternative agents in Leeds, I can happily state that the service provided by the rental team at Sanderson Weatherill is unrivalled. An unbeatable personal service always prompt to respond and available at all times for any advice and assistance. They go beyond the call of duty at all times and I can't recommend them enough!
Leena · 16 April 2019
★★★★★ 1/5
TrustpilotFlat has structural issues, I was ignored when I asked to leave the contract because of these problems.
I rented a flat through Sanderson Weatherall at the start of this year. The flat seemed nice enough at the viewing but a number of problems were hidden.
SPP · 4 October 2025
★★★★★ 1/5
TrustpilotUtterly clueless
Utterly clueless. Used Sanderson Weatherall as they were the closest firm of valuers on the banks' panel (the property is in Cardiff). They valued the property at 20% less than three national firms with Cardiff offices. When I challenged them they increased their valuation slightly but were still way behind the three other agents. Unfortunately, they were instructed by the bank so I can't sue them for negligence as they clearly had no idea what they were doing on this valuation. Avoid.
Steven · 14 November 2022
★★★★★ 5/5
TrustpilotDiana Warr has rented our Leeds…
Diana Warr has rented our Leeds property for some ten years. Excellent service in every way.
Kathleen · 19 August 2025
★★★★★ 5/5
GoogleWould highly recommend this agency. Diana was very professional, efficient and friendly and was a fantastic help. She knew exactly what we were looking for and went above and beyond to make sure that we got what we needed.
Dalia · 16 April 2019
★★★★★ 5/5
TrustpilotSuper I was very pleased with the…
Super I was very pleased with the service received by Sanderson weatherall Scarborough branch,
John · 1 August 2025
★★★★★ 5/5
GoogleSpeedy response to my instructions for a valuation. David gave me timely updates to keep me in the loop. Many thanks.
Ross · 5 April 2025
★★★★★ 1/5
GoogleExtremely dodgy agency that's in bed with equally dodgy landlords. They won't fix things you report during the tenancy, only to blame you and deduct it from your deposit at the end. Avoid like the plague
Suhaib · 25 April 2024
★★★★★ 1/5
TrustpilotUnreliable before you even start!
Tried to book a viewing for the 8th of August. Cancelled due to their poor communication with the current tenant.
Travis · 15 August 2024
★★★★★ 5/5
GoogleI moved into a flat in Leeds last month. Andrew couldn't have been any more helpful and made the whole moving in process move seamlessly. He really took the time to make sure that I understood everything and has also been great with keeping in touch since I moved in.
I couldn't recommend Sanderson Weatherall and Andrew enough!
Kate · 16 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
