Trusted Agent profile · Leeds
★★★★★
56 reviews across 1 platform
36 Town Street, Farsley, Leeds, LS28 5LD, LS28 5LD
Julies Homes's office in Leeds, at 36 Town Street, is rated 4.2 out of 5 across 56 reviews on 1 platform, including 56 Google reviews rated 4.2.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely wonderful, nothing is ever too much trouble. A delight to deal with during the sale of our mum’s home. We would highly recommend them. Massive thank you to Yvonne for your all your help, compassion and infectious bubbly personality. K Gwatkin and C Williams.
5/5
GoogleGood afternoon My names Becky and I have dealt with Julie's homes for the last 3 years. They have always been warm and friendly. They have been very efficient. Whenever I need help and support they were there. They went above and beyond their job role to ensure that I was looked after as a tenant and as a mum. Julie's approach to resolving my issues has always been consistently fantastic,efficient and helpful. Yvonne has always been brilliant at communicating in a friendly manner and very knowledgeable too. They are both an asset to the agency. I'll be sad to leave them and would definitely recommend them to anyone considering renting. All the best to you all and thank you so much for your kindness and efficiency. If only all agencies could be this way! My score 10 out of 10!!
5/5
GoogleBEST LETTING AGENT! Julies Homes at the best letting agents we have ever let a home from, they are friendly, professional and efficient. Anytime we have had a problem occur they have had the contracting team out to fix/replace the issue extremely swiftly and with minimum disruption. Many thanks to Julie, Yvonne, Christine and the whole team for a wonderful 4 years in a fab home. I only can hope our next letting agent (moved cities) comes even close to matching Julies Homes. Can't thank you enough!
5/5
GoogleWe used Julie’s Homes to sell our property. What an absolute pleasure Julie & Yvonne were they went above & beyond for us. Nothing was too much trouble for them. Would highly recommend this company.
5/5
GoogleSupportive, professional, dedicated, friendly and positive. All the staff are very helpful and polite with nothing being too much trouble. I'd like to say a special thank you to Yvonne, who went out of her way to help us from beginning until the end of our tenancy. I have dealt with many estate agents in different countries over the years and Julie's Homes are by far one of the best I have ever came across.
5/5
GoogleI'm over the moon with the service received from the lovely ladies at Julies Homes. They are extremely friendly, helpful, polite and professional and I'd especially like to say a big thank you to Yvonne and Julie for all their help. Nothing was too much trouble and Yvonne was so lovely - she kept me regularly updated and was happy to guide me through the whole process. Thanks again.
5/5
GoogleWhen moving out of a rented property through Julies homes, Julie and Yvonne were amazing. Nothing ever seemed too much trouble for them, I had so much help and support.... Christine was also excellent at keeping the kids entertained with information on Buckingham palace and the Queen! Lovely bunch of ladies in there, and I can't thank you all enough for what you did for me.
5/5
GoogleI have nothing but praise for Julie and her team who have provided me with a first class service for almost eight years now.All my tenants have been carefully chosen . All have been lovely, treating my property with respect. Julie has years of experience dealing with landlords and tenants, offering an honest and personal service.
5/5
GoogleI rented a property from Julie's Homes for around 18 months and I can honestly say it was the most refreshing rental experience (I'd been renting for many years). The team did everything they could to assist throughout, nothing was ever an … More
5/5
GoogleWe can not recommend Julie and her team enough. She kept us informed from start to finish when selling our property and guided us through every stage which made it less stressful. We cannot thank them enough.
1/5
GoogleRented place for 7month before I bought my own home (not through this agency), after a year I've received email that I'm in arrears!! When I checked my bank statement it appears that I have had sent last rent by direct debit to agency. What puzzeld me more I didn't found my "bond" back from agency(£500). Contacted the agency it took me few days of calls and messages after I have finally received the Bond!! No sorry or explanation why on earth they put me as arrears!!!
1/5
GoogleIf I was to ask them to rent out my property again and expect them to act as agents think again. They don't care who they rent your property out to and they don't even check your property. U are paying them todo nothing
Thank you for your review but can I first of all clarify that you are NOT one of our landlords, and you never have been. You are a tenant who lives next door to one of our private tenants. Your review indicates that you have been a Julies Homes customer and you are not. You have had a personal grievance with our tenant for some time and because you did not get the response you thought you would from us you have taken it upon yourself to write this unnecessary review.
5/5
GoogleBrilliant professional team, super friendly and nothing too much trouble for them. Yvonne went above and beyond to help when any problems arose. Would definitely recommend as with a tenant or a landlord. Keep up the good work!
1/5
GoogleThis company is run by a bunch of unreliable, clueless women that don’t seem to have any idea of how to run a successful real estate business. Put it this way, it took 4 phone calls from me to arrange a viewing of a property (1st advising me that someone would get back to me, 2nd apologising that no one got back to me as they were short staffed, 3rd being really short on the phone and saying ‘call again later’ and 4th finally arranging an appointment). No follow up post viewing or any contact since! 👎🏼
1/5
GoogleOur family have had a most unprofessional non-service from Julie .Decisions made by her costing money unknown to us .A most aggressive and accusatory agent.Not recommended to sell a property.
1/5
GoogleWorst estate agents out there. A bunch of women that have no idea what they're doing. Had to explain to the how to forward my monthly statements to me for letting property. They have not the most basic experience of using a computer. Very unprofessional. I was supposed to get a report from the inspection every 3 months (I don't even think the inspections took place) but never got any reports. Used the go four years. Never again
1/5
GoogleContinuously charging me and my mother for expenses that have been settled with the landlord himself clearly a lack of communication between an letting agency and the landlord. This company has caused me enough stress and continues to charge me nearly £1000 for a 1 bedroom cottage i should get my deposit back as the expenses are being covered separately with the landlord not the agency. Also i signed the tenancy agreement with WW Estates not aware that Julies homes was behind all this or even that they exsisted and how my file was handed to them i still baffles me without my permission! Id like an explaination
1/5
GoogleI would give these guys zero if I could, complete and utter time wasters. I "thought" I was leaving my property in the capable hands of this agency, couldn't have been more wrong. Following recommendation from someone else, turned out they were cheaper than the usual agency, bad choice. I made the first call to them to notify my property was empty the day my tenants handed their notice in. I was assured they would have it listed within the next 24 hours and would contact the tenant to take some pictures for the websites the following day. One week later, hearing nothing back from them, I rang them for an update and they didn't have a clue who I was, what my details were etc, so after giving all my info again, they then assured me there had been a mistake and that they were "waiting for me to contact them with the tenants details" complete nonsense, I specifically recall giving all the info they needed, after all time is money when it comes to rental income. At this point I should have walked away, but stupidly giving them the benefit of the doubt, I let them carry on. over the following weeks, and after numerous follow up calls to chase them to make sure everything was ticking over, I was greeted several times but what I can only describe as complete and utter rudeness. Considering how small the office is, they never knew who I was when I rang up, and following one of my calls, they even demanded that in future, when ringing in, I should in the first instance, introduce myself as the name of my property. This I thought was actually quite a rude statement, (I have a name, how difficult is it to learn it or address me by it) but following my next phone call, about a week later, to see if they had actually got me any viewings yet (they hadn't) I introduced myself as the name of my property and were again greeted by a rude and abrupt response and several excuses as to why they hadn't had any people interested (apparently its really difficult trying to show people round when there are people already living there. This is not true, and my old tenants were extremely nice and cooperative, julies homes just couldn't be bothered). Over the first three weeks I had ONE viewing, who didn't turn up. which I really couldn't understand, due to the prime location, and my property being in a very good condition (its never taken me more than a week of advertising to fill before). I got to my fourth week, I even reduced the price!! and they "say" they had secured about another two viewings. At this point, knowing my old tenants were moving out in a few days, I decided to cut my losses and go back to my old agency, tail in between my legs. Having never had any issues, renting my property in the past, I actually came to the conclusion that if they were as rude to my potential tenants as they were to me, there client, then obviously it was no wonder I was getting no viewings. So I made the call to Homebuyers, and the lovely sweet lady on the phone instantly recognised me and knew my name before I even said it, (despite not speaking to her for well over a year!) she had my property on all the websites that afternoon. and in less than 24 hours I had 5 quality, non dss viewings in the bag for the following day. A couple of days later I had another three tenants who actually even went into a bidding war and offered to pay more per month to secure the property. In less than two weeks back with my old agency, I had secured a quality tenant. If I had just paid the £50 extra and gone to the slightly more expensive agency up the road, I genuinely believe my property would have handed over as a straight swap, when the last tenants moved out. Thanks to the rude and shoddy service I received from Julies homes, I am at a loss of two weeks rent, have the additional two weeks council tax to pay and also gas and electric, keeping the pipes warm and the house safe whilst unoccupied. DONT WASTE YOUR TIME- TIME IS MONEY.
5/5
GoogleVery friendly and helpful staff. Thank you
5/5
GoogleRented our last property from Julie's homes and what a great letting agent they are. Although I had a landlord who didn't want to invest in his property, when any problems arose, Julie's dealt with them immediately. All checks done on time, … More
5/5
Google100% Recommended without hesitation! We could not recommend Julies Homes any higher. We found ourselves in a tight situation. Taking a sympathetic view, Julie and the whole team went above and beyond the usual roles of an agent. Thank you so much Julies Homes, we will be eternally grateful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJulie’s homes have been great , they have helped every step of the way , sold our home quickly and kept us updated with the situation through out , They are very friendly easy to talk to and helpful ,would highly recommend .PositiveResponsiveness, Value
5/5
GoogleCould not fault Julie and Yvonne when I went in. They couldn't do enough for me when I was looking for a house to rent. They were helpful polite and explained everything. I've been in several times since and have had the same service. Thank you ladies for a fantastic experience
5/5
GoogleVery knowledgeable and experienced estate agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Julies Homes's Leeds office has 56 reviews across 1 platform: 56 on Google.
Julies Homes Leeds is rated 4.2 out of 5 across all 56 reviews, and 4.2 out of 5 on Google from 56 reviews.
Julies Homes Leeds, 36 Town Street, Farsley, Leeds, LS28 5LD, LS28 5LD.
