Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
Loretta · 2 August 2019
Agent replied · 22 September 2025
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
★★★★★ 5/5
GoogleVery good communication, which is very important, staff are very friendly and helpful, highly recommend these.
Graham · 9 April 2024
Agent replied · 8 November 2024
Thank you very much for your great review for our Wetherby team! We are really pleased you were happy with the service received.
★★★★★ 5/5
TrustpilotAmazing professional service
Absolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres.
Carole · 30 March 2025
★★★★★ 5/5
GoogleKept you informed every step of the way
Christine · 12 August 2024
Agent replied · 8 November 2024
Thank you very much for your kind review. It's much appreciated. Best wishes from the Dacres Wetherby team.
★★★★★ 5/5
GoogleDid a great job selling my property. Took the hassle out of the process, team were always friendly and great to talk to. Also really easy to get hold of, speedy responses to any queries I sent through. Would thoroughly recommend
Ian · 10 April 2023
★★★★★ 1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
Steve · 10 July 2021
Agent replied · 22 September 2025
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★★★★★ 1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
Mark · 24 November 2020
★★★★★ 1/5
TrustpilotWhere do I begin with this sly estate…
Where do I begin with this sly estate agent?
Danni · 25 April 2022
Agent replied · 20 March 2026
Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are factually incorrect, and we would be more than happy to discuss these with you in more detail. In response to your concerns a) It is not common practice to accompany a valuer to a property. Surveyors are instructed to work on behalf of the bank’s interests, and any influence from an agent would be highly unprofessional. b) After two down valuations and waiting nearly three weeks for a third valuation still to be arranged, our clients took the decision to re market the property. It was neither our client’s, nor our intention, to see you in a difficult position. Our clients needed to do what was best for their own situation. You were kept fully informed of the remarketing and the reasons behind it.
★★★★★ 3/5
GoogleA very professional Estate Agent. At the end I felt they were more bothered about the purchaser's requirements than my own but regarding representation of my property, they were excellent.
Deborah · 10 April 2023
★★★★★ 5/5
TrustpilotPerfect experience
I phoned Dacre son & Hartley to view a property in Giggleswick, it was a pleasure to speak to a helpful, knowledgeable person.
Sarah · 15 May 2023
★★★★★ 1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
Sam · 4 December 2023
★★★★★ 5/5
GoogleRating only, no written review.
Debbie · 8 September 2025
Agent replied · 17 October 2025
Thank you for your 5 star review, it means alot!
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracey · 23 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Steve · 9 April 2024
Agent replied · 8 November 2024
Thank you for your 5 star review!
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 10 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Tricia · 9 November 2021
Agent replied · 8 November 2024
Thank you for taking the time to leave this five star review for our team!
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 9 November 2021
Agent replied · 8 November 2024
We really appreciate you taking the time to leave this five star review. Best wishes from Dacres Wetherby
★★★★★ 5/5
GoogleRating only, no written review.
Steph · 10 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Anne · 10 November 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
