Trusted Agent profile · Langthorpe
★★★★★
1,286 reviews across 2 platforms
Hockley Crescent, Boroughbridge, Langthorpe, YO51 9FN
Harron Homes's office in Langthorpe, at Hockley Crescent, is rated 4.0 out of 5 across 1,286 reviews on two platforms, including 28 Google reviews rated 3.3.
Tell us what you need and we'll put you in touch. Harron Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Langthorpe.
Every review we hold for the Langthorpe office, from every platform, shown as written. First names only.
5/5
TrustpilotLaughton Gate
My partner and I reserved a plot at Laughton Gate today, the customer service that we have received from Levi has been exceptional.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotAvoid!!!! Avoid!!!!
I purchased my house in August 2017 from Harron Homes. In 3 and a half years we still do not have any roads completed on our estate. The customer service is worse than appalling. I am sick of being ignored and fobbed off. To think they advertise their houses as luxury homes is a joke. If you are looking at a new house, I'd look elsewhere! I only wish I was able to give them zero star's.
Hi, We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to email yorkshirecustomerservices@harronhomes.co.uk.
5/5
TrustpilotHarron Homes at York Vale in Howden, East Yorkshire.
Visited the Harron Homes York Vale development in Howden today and toured the two lovely show homes. The homes were outstanding in quality and design....I could have happily moved into either of them!! I noted the high quality of the kitchen units and appliances, the modern design of the home itself and what struck me particularly was the amount of storage space available.......so often missing in modern homes. The bathrooms were beautiful with baths and showers and tiled throughout. Both homes felt spacious and in proportion. The gardens were landscaped and just the right size for relaxing in.The sales executive was well informed about the town and was both helpful and very pleasant.So pleased I took the time to visit.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotAmberwood Chase Dewsbury
We bought a new build at Amberwood Chase Dewsbury last week. We were met by Jane on our first visit and she was very knowledgeable and helpful. She wasn’t a typical “sales person” at all. She was friendly and approachable. We were really impressed at the quality of the show homes we visited. They were of a different class compared to other new builds we had viewed. Jane talked us through the properties available, and answered all of our questions. We came away to think about it and wasn’t once pushed by Jane into a sale. On our second visit we made a purchase and couldn’t be happier. Jane helped us at a further appointment to make our choices for kitchen, bathroom etc. We were really impressed at the range of options available to us and the high quality of even the standard items. We can’t wait to move into our new house and are grateful to Jane for all her help.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotAm buying a property at the Brambles…
Am buying a property at the Brambles Retford, using the Part Exchange service. From my first enquiry, Penny has patiently answered all the questions, explained how it works, and generally kept me up to date through the process, always with a smile. Looking forward to moving in 2 weeks. Thanks to all at the Brambles.
Hi Dave and thank you for taking the time to leave a review. It’s great to hear about experiance about The Bramles. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotI have been to view the show houses at…
I have been to view the show houses at Oaklands Heath-Harran Homes and they are beautiful! Jacquie has been such an amazing help! Thankyou!
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFar Grange Meadows
We cannot praise Julie and Debbie enough. They were both exceptionally helpful, liasing with solicitors and estate agents, to get us into our new home after it had dragged on for months.They were helpful and friendly from start to finish and called round after we moved in to check evertyhing was ok.In terms of the house, some problems were picked up by the sales team when they inspected the property before we finalised dates and these were sorted before we moved in. Upon getting the keys we had a couple of issues however, Simon, the site manager had people on site to rectify within a matter of hours. Knowing people who have bought new build houses before I expected a list of snagging problems however we have far fewer than I thought and all relatively minor problems. Some have already been sorted and the rest I expect will be done shortly. I hope that the service we have recevied so far continues post the initial moving in period to resolve any issues should they arise as we settle into the house.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHockley Croft - Langthorpe
After having a few less than ideal experiences with home builders previously we couldn't fault the service we received from Jessica and Michelle at Hockley Croft. They were honest, organised and friendly, we got regular updates on the status of our home and were able to schedule our move easily because of this.The sales team in this industry can really make or break a house sale for a customer and Jess and Michelles approach was by far the best we have experienced.On top of this we have a lovely house and the team on site have been extremely helpful too, dropping off at least 2 skips and removing them (all without request) for our packing rubbish!
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotWell moved into my new harron home a…
Well moved into my new harron home a week ago and have to say it was so stressful but julie was there to help every step of the way.She kept in contact with me the full day..When i came to collect my keys my solicitor had not sent the funds so julie straight away made contact with their solicitor and tried her best push them.. which started to get the wheels rolling..She stayed later to do this and has always done that little extra..She puts a personal touch on buying a house.I have bought 3 new builds in the past and by far julie has been the best sales person i have had.. and she has great customer service.If you buy a house at their selby housing site ask for julie she has my personal recommendation.Thank you julie, your a credit to harron homes.And i love my new house which i would not have bought had you not have used tour excellent sales skills.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotI actually do not know where to start…
I actually do not know where to start with this review. If you are looking at Crich to buy a beautiful home in a stunning area, I’m afraid you will only get the stunning area and not the dream home you thought you were buying. I have done nothing but chase this company to get my 160 snags completed, and it’s been 5 months now and now they just don’t bother replying. Everyone you speak to on the street are in the same position. I’ve used numerous holidays to wait in for work to be completed, and been signed off with stress with the whole process. I’ve had flooring ripped up, no hot water, breach of building regulations, oven not built in, missing safety device on my boiler to just name a few. Due to my persistence, and not allowing us to spend over £300k for our dream home and be treated this way, I have now got this down to the last two snags but one is a roof replacement over our bay window which I cannot get resolved. I’m just ignored every day and they have now started the next phase of building so there is no hope for those left in phase 1. All I can say is, the houses are beautiful to look at, in a fantastic area but you will be very disappointed with what you are left with after they receive your money as you will have to fight to even get a painter in for cosmetic work, never mind the serious snags. Think hard before signing on that dotted line. If I could turn back time and know what I know now, I would of bought from a different builder. If you can handle daily stress as well as the usual new home stress then take the risk. It does seem that all bad reviews on here have been removed by Harron homes.
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our North Midlands Customer Care team have been liaising with you to find a suitable resolution for these issues, it is our understanding that this should all be complete as of tomorrow. If you have any further queries we would urge you to continue to contact our Customer Service Manager on northmidlandscustomerservice@harronhomes.co.uk.
5/5
TrustpilotHarron Homes- Amberwood Chase Dewsbury
I have been in process to purchase a property with Harron Homes- Amberwood Chase Dewsbury which is due to to be completed Mid December. I have been liaising with Jane through the entire process from viewing the potential plot to finalising the details.she's been absolutely amazing. She's maintained continuous contact with updates and the on goings with the built. Has provided quick solutions to any issues occurred. Has been a great pleasure to deal with. Easy going and just a lovely individual with a great personality which has made it so easy to get through it all. The project manager has been fantastic with handling each plots requirements to the fullest.Would definitely recommend Harron Homes. Sabah.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFab experience buying house
Fabulous experience buying our first ever new build. Our old house was valued and we decided to part exchange our house. This was a great idea as we got more money off our house and got a discount as the same house but different plot was being sold cheaper. When we moved in, we had a few problems but it was all fixed within a week. All around this was a great experience. Paul and lorett have been absolutely fantastic.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotJacquie has been helpful and answered…
Jacquie has been helpful and answered all our questions and concerns. Lovely show home also.
Hi Nina, thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotLooking Good at Amberwood Chase
So far so good at Amberwood chase. Since Jane has taken over on the sales side we have spoken on a regular basis. She’s very easy to talk to and very informative. Being from the commercial trade I employ over 130 people nationwide, my men design and build so i know exactly what to look for and what to expect with a new build. We have not met the site manager as of yet but you can see how quickly the build has progressed following our last visit. The site itself seems organised and it appears the site manager is doing a good job with his teams to be on top of the tight schedule for the pre Christmas movers like us. Looking forward to our Demo on the 6th. We Will post another review once we are in after Christmas !!!! Erika and Carl
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotFriendly, informative staff
Sales staff are there to assist you and have time to talk facts and time for you and to listen and the position you are in.Offer of hospitality is welcome when spending time at sales office.
Hi Dianne and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotGreat Purchase Experience with Harron Homes
Just completed everything for a great property in Amberwood Chase, Dewsbury. What a fantastic experience. The whole team on site from the site manager and his hard working team to the guys in the sales office to the wonderful Jane & Steph in the Show home. Brilliant customer service all round!All have been super responsive, helpful, courteous and committed in landing the completion within a tough time frame but they have all delivered! Weekly emails with progress updates, phone calls to check everything OK and visits to site being a really pleasant experience.I wouldn't hesitate in recommending Harron Homes or the team in Dewsbury!
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotAmberwood Chade
We have recently purchased a Hereford at Amberwood Chase. The service and in particular from Jane has been excellent. We can’t wait to move into our new home. A & G Richardson
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotThe Brambles
The Brambles, Retford. Nothing but praise for the company so far. Staff have gone above and beyond to help with our concerns. Have spent most of the day picking our appliances, carpets etc and the staff couldn’t do enough for us. I’ve purchased 5 new builds over the years and this is by far the highest level of detail and customer service that I have received. Highly recommend.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotThorpe Meadows
Just wanted to say how great our experience has been so far with Harron. Jeanett and Sylvia have been brill from start to finish. Regular updates including photos of the progress that’s being made. Very accommodating with our site visits to show us around. We can’t wait to move into our new home in the coming weeks! Ryan & Laura
Hi Ryan and thank you for taking the time to leave a review. It’s great to hear about your experience at Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotLong Delays
Harron Homes are the worst company I’ve ever had to deal with. The customer service is non existent. No one answers questions and obtaining factual information is near on impossible. We are now on a 6 month delay to our estimated completion date given by the sales team at their Edenbrook Vale site. They still won’t confirm a completion date just a rough month which doesn’t fill us with confidence that we will actually move in when they say. We’ve asked to speak with construction and they don’t call us back. My advice to anyone thinking of buying a Harron Homes property is to avoid. Spend your hard earned money with a company that care about their customers.
Hi Laura, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
1/5
TrustpilotMy son bought a house 15 months ago and…
My son bought a house 15 months ago and had trouble from the start, the snag list never got done after countless reports, hes had leak after leak still nothing done. They take your money and then dump you off !!! STAY CLEAR OF THiS COMPANY!!!!!!!
Hi Helen and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please could you contact North Midlands customer services at northmidlandscustomerservice@harronhomes.co.uk and they will look into this issue.
5/5
TrustpilotThe hawthornes carlton
We decided to sell our house. Nicola in the carlton sales officeat the hawthornes was very approachable and explained that harron homes would assist us in selling. The service was quick and swift and nicola kept us informed at every step. We have reserved our new home and look forward to moving very soon. I cannot praise nicola at the hawthornes highly enough for her service and professionalism
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotStay Clear of Harron
We moved to what was supposed to be our dream home last year. Since moving in we’ve had no end of problems. The garden walls collapsed narrowly avoiding injury to our 3 year old grandson, the kitchen diner suffered extensive damage due to raining in, the whole kitchen floor had to be replaced and we’ve had black mould in the kitchen. Non of the internal doors fit. When we threatened legal action we were told they would refuse to carry out the work. Customer service is shockingly poor. We expected snags and had they been dealt with properly and we hadn’t been ignored by harron then this may have been a different review
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
5/5
TrustpilotHarron Homes event at The Hawthorne’s, Carlton.
I was delighted to be asked to attend the fabulous Harron Homes event at The Hawthornes, Carlton. Really enjoyed talking to everyone who attended, about the latest Interior Design Trends. We also put together some beautiful concept boards which went down really well. Excellent well planned and executed event by the lovely Harron Homes Team at this stunning site. Look forward to the next one.
Thank you for taking the time to leave a review. It’s great to hear about your experience with us. Our teams are always working hard to deliver the best possible experience. We will pass your feedback onto the team. Thank you again!
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Tell us what you need and we'll put you in touch. Harron Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Langthorpe.
