Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI spoke to one of the staff called Greg over the phone and he was so helpful and signposted me to various areas where I could get more help and support towards buying our first house. I actually called their number by mistake but it appears it was the best mistake ever made. Thank you Greg! You spoke to me like a customer, something that I have found very lacking in my dealings with businesses so far. What an excellent service. I am very impressed.
Chidinma · 20 July 2022
Agent replied
Thank you Chidinma! We are always happy to help :)
★★★★★ 5/5
GoogleI have to say mighty house have been brilliant from start to finish, especially Lisa who has dealt with everything for us and kept us informed regularly. People say buying and selling is stressful but it really doesn’t need to be with the right team behind you. Take their advice on solicitors and financial advisors and you won’t go wrong. We would highly recommend mighty house to anyone thinking of moving. Thank you so much for making selling our house very easy!!
Terri · 20 June 2022
Agent replied
Thank you so much for your lovely feedback, Terri! It was a pleasure helping you in selling your property and we are very happy with the result we have achieved. Your positive review just made our day!
★★★★★ 5/5
GoogleI cannot say enough about how happy I am with Becky quail at Mighty House….She was amazing from the very start.. Within 2 days ,my property had been photographed, videoed and put on their website, and 2 appointments made to see it…I couldn’t believe how quick everything happened .!!!! She was extremely professional and such a lovely lady…She took all the worries away ,about sorting any paperwork out and what I needed to do next….. I cannot recommend this company enough and especially Becky quail… all done and dusted with a lovely tenant… I am so so happy… you won’t regret this…
Jill · 21 May 2022
Agent replied
Hi Jill, thank you so much for sharing your feedback! And do please get in touch if you need any further assistance or advice - we are here to make things easy!
★★★★★ 5/5
GoogleMy husband and I would just like to thank all the staff at Mighty House, who helped us with the purchase of our first home - in particular Lisa, who answered all of my questions and always got back to me promptly, no matter how silly my question was.
We've now had the keys for a week and pretty much everything has been ripped out but we're so happy to finally be homeowners and can't wait to move in. Thankyou so much again for all your help making this possible! xx
Michelle · 21 May 2022
Agent replied
Thanks for your lovely feedback, Michelle! It was a pleasure working with you both. Wishing you all the best!
★★★★★ 5/5
GoogleIts not often I post reviews however I would like to give a special mention to Kirsty Donkin in finance As a service supplier to Mighty Maintenance Invoices are sent in to finance for processing . I can always rely on Kirsty for support if I have a query when having a senior moment ! Her personable nature & professional acumen are more than worthy of note - Hence this post. Thank you Kirsty
Mike · 1 January 2023
Agent replied
Thank you for your very kind review, it is very much appreciated and we will make sure we pass this on to the team and Kirsty.
★★★★★ 5/5
GoogleThe team at Mighty House are exceptional. They are responsive and ensure that all queries are dealt with quickly, efficiently and to highest standard. A special mention to Emma and Becky for resolving a recent fencing issue. Their customer service is friendly and professional, and they were able to have the issue rectified swiftly. My emails were quickly responded to and nothing was too much trouble for either of them. I highly recommend this estate agent.
Stephen · 20 July 2022
Agent replied
Thank you for your lovely feedback, Stephen!
★★★★★ 5/5
GoogleSarah, Karen, Alex and Lucas, and the rest of the team at Mighty House did a fantastic job getting my house sold. I had never sold a house before, so was pretty unsure about the whole process, but they were great at providing me with regular updates and answering all my questions. They got me more viewings than I imagined was possible and I was getting offers on the house within a few days of the house going on the market. I would have no hesitation recommending Mighty House.
Mark · 9 March 2025
Agent replied · 3 June 2025
Hi Mark, thank you so much for your kind words! We’re so pleased to hear that Sarah, Karen, Alex, Lucas, and the rest of the team could guide you through your first house sale with confidence. Selling a home for the first time can feel daunting, so it's great to know that our regular updates and support made the process easier for you. We really appreciate the recommendation and wish you all the best in your next chapter!
★★★★★ 5/5
GoogleMighty House, recently sold two properties for us, We can’t sing there praises enough, very professional, efficient, friendly service, with a presentation second to none, one property sold within two weeks, the second (our family home) sold to the first couple who viewed it
“full asking” price. Everything went very smoothly and we were regularly updated as to the progress, We wouldn’t hesitate to recommend Them, and should We wish to sell or buy again we will definitely be using Mighty House, a very big thank you to all at Mighty House.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 24 August 2021
Agent replied
Thanks a lot, Paul! It was a pleasure working with you!
★★★★★ 5/5
GoogleAlex and Sarah have been amazing. They were so knowledgeable, took time.e to learn the intricacies of the house. They communicated fabulously
Belinda · 1 August 2026
Agent replied · 22 August 2026
Thanks so much for your lovely review, Belinda. We're delighted Alex and Sarah were able to support you and keep you well informed throughout the process. I'll make sure your kind comments are passed on to them both.
★★★★★ 5/5
GoogleHad a viewing yesterday with Sophie, she was so lovely tried to answer all questions I had if unknown told me where I can find the answers.
Made me feel very comfortable throughout the whole viewing
Thank you
Elisha · 13 March 2026
Agent replied · 13 April 2026
Thank you very much for taking the time to leave such a great review Elisha. We really appreciate it!
★★★★★ 5/5
GoogleIt’s been great dealing with Mighty House Sales team. Greg and John were extremely helpful; they not only provided sales assistance but spent time with me to first understand the long term goal, budget, risk appetite and based on that suggested various properties. With each property they explained the pros and cons in detail, how value could be added to the property, potential risks and best tenancy options. They also provided refurbishing estimates on request. Amanda regularly followed up with the solicitors to ensure the sale was on track and any potential issues were promptly resolved. The sales team was available whenever I had a question or required assistance, and very prompt in responding to calls and emails. On certain occasions when I could not travel to view a property, they provided a video walkthrough. They truly believe in going the extra mile for their clients.
S · 17 March 2020
Agent replied
Thank you for your excellent review, Shravan!
★★★★★ 4/5
GoogleThe Mighty House Team is made up of several departments.
The best member of the team by far is Beccy!
Beccy listened to us about some issues that had been identified on the initial viewing that were promised to be rectified before we moved in, but we’re not dealt with. This failure was down to another department.
Beccy however, saw these issues and put a repair plan in place to solve them. It was a shame that we had to leave before benefitting but we are happy that the next tenant didn’t have to suffer as we did.
If it wasn’t for Beccy Mighty House would only get 1 star.
If the maintenance team and previous tenant onboarding team had been as caring as Beccy Mighty House would have got 5 stars.
Thank you Beccy *****
Kyle · 1 March 2020
Agent replied
Thanks Kyle!
★★★★★ 5/5
GoogleSpeaking as a house buyer we were very happy with the service from Mighty House. We bought our first house back in 1970 and bought and sold a good few since.I would say dealing with Mighty House has been the best experience from any estate agent.Initial viewing with Greg Clifford was relaxed and not rushed. Questions were answered promptly. If he didn't have the answer he would find it and get back quickly. Gregs a bloke easy to get along with.All the staff I had contact with in person or on the phone were friendly and helpful Our purchase was complicated slightly because probate was involved but I think the staff did all they could to move things along.On the one occasion I met the seller I got the impression he was also happy with Mighty House. Yes I would recommend Mighty House.
Ignatius · 1 March 2020
Agent replied
Thank you very much for your kinds words.
It was an absolute pleasure working with you.
From the whole team at Mighty House we wish you every success in your new home.
★★★★★ 5/5
GoogleFrom the whole journey of selling my flat and buying my new house (which happened to also be with them) . The Amanda, John, Greg and all the team at Mighty House could not have been more helpful. They were very realistic about the price for my flat which was good and at no point did I feel they were hard selling to me. It all felt genuine and honest. They made advertising very simple did everything I needed all in one price. They later added features like a video. I definitely made the right choice with Mighty House they kept me informed all the way through the process. Which was at times very stressful because that's selling and buying houses. But Mighty House were always there going above and beyond to find information and help things along. As well as excellent suggestions and solicitors and surveyors. They made the whole process much easier and are always on hand. In showing me houses I felt like they really understood what I was looking for and found the right houses for me. They were also willing to show houses outside the normal times and spend a long time on each viewing do you really get a good fell. That's great from both a buying and selling point of view. The price for there services was also very good and I am convinced they earnt every penny. Thanks Mighty House. I'm really happy in my new house. Adele.
Adele · 1 March 2020
Agent replied
Thank you for your kind works Adele.
It was an absolute pleasure working with you on both your sale and purchase.
From the whole team, we wish you every success in your new home.
Mighty House
★★★★★ 4/5
GoogleIt has been a very pleasant experience to rent a place at Lancaster. I am very happy with Bethany Clelland, she has been very helpful and kind during whole procedure. Thanks to Mighty group and particularly Beth. I will recommend it for sure to the upcoming students and people who are going to stay at Lancaster !
Arezoo · 9 July 2023
Agent replied · 30 July 2023
This is a great review. Thank you very much! We will ensure your comments are passed onto the team.
★★★★★ 5/5
GoogleWe just sold a property through Mighty House today and I cannot recommend them highly enough. Thank you to the WHOLE team! Every single person (even in the lettings team!) went above and beyond their duties to make this sale happen. There were some complications with the title on the property and a lot of paperwork as it was two HMOs into one. The Mighty House team, supported us unconditionally throughout the process. I have only good things to say. I also would like to commence them on their team work. This is just an outsider view, but everyone in the office knew what was going on and it was a joy to not have to repeat myself.
Tracey, Jason, Greg, John and everyone else you guys are rockstars! Thank you <3.
Jess · 26 October 2019
Agent replied · 24 October 2024
Hi Jessica,
It was an absolute pleasure working with you on the sale of your property.
We look forward to working with you again in the future.
Thank you from all the team at Mighty House.
★★★★★ 5/5
GoogleWe just sold a property through Mighty House today and I cannot recommend them highly enough. Thank you to the WHOLE team! Every single person (even in the lettings team!) went above and beyond their duties to make this sale happen. There were some complications with the title on the property and a lot of paperwork as it was two HMOs into one. The Mighty House team, supported us unconditionally throughout the process. I have only good things to say. I also would like to commence them on their team work. This is just an outsider view, but everyone in the office knew what was going on and it was a joy to not have to repeat myself.
Tracey, Jason, Greg, John and everyone else you guys are rockstars! Thank you <3.
Jessica · 31 July 2019
Agent replied
Hi Jessica,
It was an absolute pleasure working with you on the sale of your property.
We look forward to working with you again in the future.
Thank you from all the team at Mighty House.
★★★★★ 5/5
GoogleWe sold our house through mighty house and it sold in 24 hours! We had Alex as our point of contact and she was amazing. She went above and beyond for us during this process especially when there were issues lower down in the chain. She …
Talya · 13 November 2025
Agent replied · 27 January 2026
Thanks so much for your kind review. We’re pleased to hear you were happy with the service and really appreciate the recommendation.
★★★★★ 5/5
GoogleGreat service by the Mighty House team, thank you to all involved especially Sarah, Alex and Karen who were extremely helpful in the selling of my property. Will absolutely use again! Thank you
Chris · 24 September 2024
Agent replied · 24 October 2024
Such a great review, thank you so much Chris! We will ensure your lovely comments are passed onto the team.
★★★★★ 5/5
GoogleJust like to thank everyone at Mighty House, in particular John Davenport, who has treated the sale of my late father''s house, through probate, with empathy, kindness and understanding under such difficult circumstances for myself and my family. At no point has John been pushy, he has just guided me with professionalism and knowledge and been kind and helpful throughout. John has gone the extra mile (literally...to Morecambe on numerous occasions) to make the sale go as smoothly as possible. Wouldn't have been the same without Mighty House and I wouldn't hesitate to call them if I was selling my own house. Also a special thank you to a warm hearted Isobel whose words of wisdom have proved invaluable. Thank you everyone, you deserve those awards. Fran & family
Fran · 31 July 2018
Agent replied
Massive thanks for the 5 stars!
★★★★★ 5/5
GoogleSarah from Lancaster Branch was amazing friendly down to earth whist showing us around a few properties in Lancaster... We finally found the house for us, thank for your help Sarah:)
Delta · 22 October 2024
Agent replied · 24 October 2024
Thank you for your lovely feedback!
★★★★★ 5/5
GoogleWe were blessed to stay at # 18B Skipton Street in Morecambe. From the very outset, it was easy to make arrangements with Mighty House for accommodations for three weeks. How fortunate we were to have their Agents Viki Danvers and Dawn handling our accommodations. A warm welcome greeted us from the time we opened the door to the flat. Everything had been done to make us feel welcomed, including fresh flowers and tasty treats. The accommodations were lovely. During our stay, if we had any questions or concerns, the staff were readily available to assist.
Our only regret is that our flat was located on the upper floor, and the steps were many to get to it.
Be assured that on any future visits, we look forward to making arrangements through Mighty House.
Thank you again Viki and Dawn.
Sheridan · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for this lovely review. We are so glad you enjoyed your stay with us and we will ensure your feedback is passed on to Viki & Dawn. It was a pleasure having you stay with us and we hope to welcome you again soon.
★★★★★ 5/5
GoogleI am super grateful to Tilly and Danielle, they both helped me a lot through the whole process of finding a new home, they answered all my queries almost every day. I had contacted each and every letting agency in Lancaster but Mighty house proved to be the best. I can't thank both ladies enough. You are the stars🌟 ⭐ 💫 …
Fatima · 23 May 2025
Agent replied · 3 June 2025
Hi Fatima, thank you very much for your kind words! We're thrilled that Tilly and Danielle could help you at every stage of the process!
★★★★★ 5/5
GoogleI want to thank Mighty House team for all their hardworking to complete my purchase. Huge thanks is going with deep appreciation to Liz. Liz went above and beyond in helping orchestrating this transaction. Special thanks to Greg, who was always a phone call away, with instant addressing of any concerns or difficulties. I am really pleased with what I have got from these guys. Thank you
Husam · 1 October 2021
Agent replied
Thank you, Hussam for your kind review. It was a pleasure working with you. All the best!
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