Every review we hold for the Lanark office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAndrew and Kai were very unprofessional. Would not recommend using them. Disappointing. Virtual viewing was arranged (which i've had with your company several times before) via Kai, just for Andrew to call and talk me through the pics on the website. He was very rude when I explained that this is not what was requssted even lied to me saying ReMax does not facilitate virtual viewings. Derrick who I have had several actual virtual viewings with has never had an issue. Bad service and rude staff (Kai and Andrew).
EDITING WITH A RESPONSE TO BELOW:
I called and spoke to kai after the email you mentioned, i made it clear i would need a virtual viewing. He then booked me in for one. Andrew is the one who told me that you do not facilitate virtual viewings and instead would only do the phone call. I was not alone when he was saying this so kindly go through your own recordings and listen for yourself.
Gem · 8 April 2026
Agent replied · 15 April 2026
Hi Gemma,
I'm sorry you feel this way. We had informed you on our initial email that it was in fact a Virtual Viewing using our Virtual Tour software. We find this suits most viewers better than an in property video call as you have the ability to view 360 degrees and have more control over what you are viewing. We were not simply going to talk you through some photographs online. We did not at any point say we do not facilitate virtual viewings, as we do and have carried out these many times for other viewers, usually using our dedicated Virtual Tour software, if your preference is to have a video call with one of our agents present in the property we would be more than happy to facilitate this for you.
★★★★★ 5/5
GoogleI purchased a property that Remax Clydesdale Lanark were selling. Due to several issues the sellers had, (one of which was they were buying a property in England) My solicitors had sent various emails to the sellers solicitors without any response.I had the need for several conversations with these guys, as with no communication , it left me totally in the dark and wondering if I was going to have to withdraw from the purchase. Not knowing what is going on is probably one of the worst things you go through as a buyer or seller.Most sales go through within 6 - 8 wks , this was into the 10th.All the team that I spoke to at Remax helped in many ways giving great information, were understanding and were a reassuring link to the sellers commitment to selling and their problems. Without their interaction this sale could potentially have fallen through. Their communication was excellent from the first time I made contact with them, keeping me updated as things happened. The sale finally completed around 15 weeks after my offer was accepted, and I collected the keys from their offices in Lanark.
Nigel · 22 December 2025
Agent replied · 29 December 2025
Thank you for the kind feedback, Nigel! We hope you are getting settled for Christmas in your new home!
★★★★★ 5/5
GoogleWould highly recommend Andrew and his team. Andrew put us at ease right away, explained everything clearly including costs. We were kept up to date through the whole process. Access to an app keeps you up to date with viewings which were done by Remax and
at closing date the offers.
Would not hesitate to recommend, service was great.
Rena · 15 March 2026
Agent replied · 15 April 2026
Thank you for the lovely review, Rena
★★★★★ 5/5
GoogleHad a very good experience with remax (lanark)
House was very well marketed, kept up to date with all aspects of the process, very quick sale after 2/3 viewings and no problems whatsoever
A special mention and Rachel and Wendy in the sales office and Andrew Duncan who carried out the sale
Very well done and will definitely use in the future. Thank you
Sandy · 22 December 2025
Agent replied · 29 December 2025
Thank you for the kind feedback, Sandy!
★★★★★ 5/5
GoogleRemax and Andrew and the team have been an absolute pleasure to deal with. I sold my flat incredibly quickly with them and can’t say enough good things about the customer service . Huge thanks to them and would highly recommend .
Eve · 29 November 2025
Agent replied · 29 December 2025
Thank you for the kind feedback Eve!
★★★★★ 5/5
GoogleI couldn’t fault the service I received from the staff in the Lanark office. They were courteous and professional, keeping me as up to date as they could through what is always a stressful time selling a property. Particular thanks to Rachel and Wendy who were always helpful and friendly.
Rachel · 2 July 2024
Agent replied · 26 August 2024
Thank you so much for your kind feedback! It was a pleasure to sell your beautiful home.
★★★★★ 5/5
Googlehe RE/MAX Team in Lanark was excellent in supporting us with our house sale, responsive to questions, calm and positive when things got a little difficult and always very professional. I have no hesitation in recommending them for sale and/or purchase.
Martin · 30 October 2024
Agent replied · 11 December 2024
Thank you for the kind feedback Martin!
★★★★★ 5/5
GoogleI contacted Andrew and the team at Re/Max Clydesdale to sell our property due to their experience of the local market. They definitely didn't disappoint! …
Cecilia · 15 April 2025
Agent replied · 26 August 2024
Thank you so much for the kind feedback! It was lovely working with you!
★★★★★ 5/5
GoogleFantastic service. Would definitely recommend Remax. They are very professional and friendly and got my house sold quickly. Nothing is too much trouble for the girls in the office. Thank you for all your help.
Katrina · 15 January 2026
Agent replied · 15 April 2026
Thank you for the kind feedback, Katrina
★★★★★ 5/5
GoogleSimple and easy process. Regular updates from friendly and supportive staff. I'd recommend REMAX to anyone selling their house. Thank you for taking the stress out of selling my property
Rob · 29 November 2025
Agent replied · 29 December 2025
Thank you for the kind feedback Rob!
★★★★★ 5/5
GoogleWe received amazing service, excellent communication through our house purchase process.
The staff are incredibly friendly and always happy to provide excellent advice.
We highly recommend Remax Clydesdale - Lanark.
Raymond · 29 November 2025
Agent replied · 29 December 2025
Thank you for the lovely review, Raymond! Hope you're settled in your new home!
★★★★★ 5/5
GoogleVery professionally dealt with throughout. Communication was great, especially from Wendy.
Shaun · 1 April 2026
Agent replied · 15 April 2026
Thanks for the kind feedback
★★★★★ 5/5
GoogleI asked RE/MAX to sell my property and at every step along the way the team behind the sale exceeded my expectations and did a fantastic job. Communication was excellent, well organised, competitive fee. The agent was a gifted professional with extensive local area knowledge and the office staff put together a sales brochure that looked so good I almost changed my mind about selling it. I would use RE/MAX again, they are reliable, professional and they got some great offers on the table for me to choose from.PositiveProfessionalism
Jeremy · 30 March 2022
Agent replied · 31 May 2023
Thank you for the kind feedback
★★★★★ 5/5
GoogleVery professional, easy to deal with and extremely helpful in a difficult situation.
Stewart · 29 April 2025
Agent replied · 14 August 2025
Thank you for the kind feedback, Stewart!
★★★★★ 5/5
GoogleFriendly staff, great communication, very pleasant to deal with.
Claire · 2 May 2025
Agent replied · 29 May 2025
Thank you for the kind feedback!
★★★★★ 5/5
GoogleLanark recently sold a house for me, staff very professional being helpful and friendly, if I want to sell another house they will be the first estate agent whom I visit.
B · 29 March 2024
Agent replied · 26 August 2024
Thank you for your kind words, they’re much appreciated. We’d be delighted to act for you again.
★★★★★ 5/5
GoogleUsed Remax to sell my late father's house. Andrew and his colleagues in the office were excellent and extremely helpful from the first contact to completion of the sale and they regularly rang me to keep me up to date with how viewings etc were progressing. Would thoroughly recommendPositiveResponsiveness, Quality, Professionalism
Andrew · 27 August 2021
Agent replied · 31 May 2023
Thank you for the kind feedback
★★★★★ 5/5
GoogleHighly recommended!!
They were a pleasure to deal with each time, going above and beyond on many occasions. …
Hazel · 15 April 2023
Agent replied · 31 May 2023
Thank you for the lovely review
★★★★★ 5/5
GoogleThe staff were the most helpful people I've ever come across. Nothing was too much for them.
I can't thank them enough.
Magdi · 31 May 2021
Agent replied · 31 May 2023
Thank you for the kind feedback
★★★★★ 5/5
GoogleHandled sale of our house. Excellent personal service given.
Bob · 31 May 2020
Agent replied · 31 May 2023
Thank you for the kind review
★★★★★ 5/5
GoogleFantastic service from start to finish.
Sehpeters · 31 May 2020
Agent replied · 31 May 2023
Thank you for the kind feedback
★★★★★ 5/5
GoogleRating only, no written review.
Caitlin · 29 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
James · 29 March 2024
★★★★★ 3/5
GoogleRating only, no written review.
Megan · 30 March 2023
Agent replied · 31 May 2023
Hi Megan,
We're sorry you felt the need to post a one star review. As we explained, this is a very fast moving market and we did inform you that there was other interest … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.