United Estates Ltd reviews

★★★★★ 1/5

Google

Very bad experience dealing with these estate agents, firstly the landlord is part of united estate agents so going through the agents to help resolve any issues is irrelevant and not helpful. We had a 18 month tenancy and moved in the month of February where the front garden was dug up and seeds were planted to grow. August next year upon moving out the landlord proceeding with charging us £990 to fix the garden after we had already spent £500 on professional gardeners to trim and return the garden in good order. Comparisons were made from moving in the winter month of February to a full bloom of August which is un-reaslistic . It is clear this landlord and estate agents are trying to claw back as much of the £2000+ deposit we paid by charging £90 for 1 set of net curtains, £45 to clean out kitchen units, £145 to remove stains and clean the carpet which at a guess would be carpets of 15+ years old where the previous tenants had dogs living in the house- we certainly have not done any notable damage or stains, £145 to wash windows and wash net curtains, replacing a light bulb as well to name a few- all coming to the grand total of £2182- apparently we wont get back the deposit and owe the landlord money. Luckily there are laws in place to protect deposits and a lot is covered by the tenancy act 2019. I am writing this detail to help protect future tenants and to read up on your own rights. My partner also had very poor interactions with the landlord who clearly doesn't respect women, when I was not present myself he very much talked down to her and was extremely rude so much so that she refused to be present alone with him and didn't want to be present for the inspection. After the inspection the 'Estate Agent' AKA the landlord then struck up a conversation with the neighbour and proceeding to flick through the inventory documentation from the inspection with him which in my eyes is extremely unprofessional. Moving house is stressful enough but in this case it has been the very worst experience of our lives- no follow up comment made by united estates after this post can cover up the fact they have been extremely unprofessional and unhelpful- we asked for support when dealing with mould in multiple areas of the house as well as dead rodents which was suspected to be underneath the kitchen units. Considering the landlord runs the estate agents and this is the standard of treatment I dread to think what other situations have occurred within their business. Thanks for your irrelevant comments. The case has been resolved. You claim £2800 in charges back to you but got rewarded with less than £900 back which still provides you far more than warrented. Again... Avoid at all costs. United is anything but .

James · 23 March 2024

★★★★★ 5/5

Google

This is my first time in the country and I am glad that I found the United Estates while looking for a house to rent. They have been very helpful and accommodating with all our questions, they paid attention to every request, and is very professional in dealing with legal matters. Thank you so much, United Estates especially Angelika and Parma.PositiveResponsiveness, Professionalism

Christine · 24 October 2020

★★★★★ 5/5

Yell

business for sale

We sell a good business, shop-bakery-pastry with Polish and Romanian specific area in Streatham Hill, SW161DB, London. Shop and the laboratory is fully renovated and furnished, is busy, customers loyal on the rise again and again, is located on high street and has a good yield of sales and orders cakes, birthday cakes, etc. . The rent is 1,333 £ per month ( £16,000 / year ), has approximately 75 MQ. (Shop, laboratory, and bathroom), and the lease contract is on 25 years extension of contract where appropriate for those interested in that. Existing License is A1, but can be changed to A3 (for restaurants, etc. . .), Complete the renovation of commercial space is made in accordance with the requirements of A1 and A3, from A-Z. The sale price and took over the turnkey business is of £149,000 included all cargo (all products) of existing shop (minimum £20,000) . Accept proposals and exchange, apartment or possibly another proposal. For more details you can send email and you can come and visit the shop, after we set up a meeting.info@generalconstructiongc.co.uk . http://dracula-shop.co.uk/

Claudiugrigoras · 17 July 2015

★★★★★ 1/5

Google

This place is horrific. I just had a phone call with one of their agents about some overgrown trees in a neighbours house, and they shouted at me down the phone, talked over me and then HUNG UP on me. The most unprofessional group of people I’ve ever met. Do NOT use this company!!!!

Jordan · 9 August 2025

★★★★★ 1/5

Google

I have done a viewing with them and I can definitely say they were the rudest agents I have ever met. Will not use their services for sure. As it is not possible to reply I will just update the review. The fact that I am a letting agent, doesn't mean I cannot visit another Estate agency and view a commercial unit, I do not deal with commercial properties. And yes, I definitely state that two of the people I dealt with were very rude. My review is actually more relevant as I know exactly how to treat customers during a viewing;) and I am always very polite with them.

R · 17 April 2022

★★★★★ 1/5

Google

I have done a viewing with them and I can definitely say they were the rudest agents I have ever met. Will not use their services for sure. As it is not possible to reply I will just update the review. The fact that I am a letting agent, doesn't mean I cannot visit another Estate agency and view a commercial unit, I do not deal with commercial properties. And yes, I definitely state that two of the people I dealt with were very rude. My review is actually more relevant as I know exactly how to treat customers during a viewing;) and I am always very polite with them.

R · 24 October 2021

★★★★★ 1/5

Google

Bad experience, I went to them to rent an apartment and they ask you for all the documents by email and never respond even though I sent a message a few times asking if there was any update on the approval, even if it was to say that I'm not ready to rent , this is the least respect they should have, or maybe they just use this to get your details , be careful.

Carlos · 26 July 2024

★★★★★ 1/5

Google

It was a horrible experience with them. I've been with them in the morning arranging a view and I've been told that at 6 I'll see the property. I did arrive early to the agency to go with him to the property, that was what we arrange. On our way he did ask me if my friends are coming to see the property and unfortunately that was not gonna happen cause there were working and he was so rude saying that if I'm gonna make the decision by myself how that is possible to go just me... By the way in the morning when we did speak with this gentleman we did tell him that we are movin in 2 months and in the view he did tell me why I make him to lose his time, that his house was amazing and will be rented immediately. They don't know how to treat them clients, 0 manners

Sara · 24 October 2020

★★★★★ 3/5

Google

I am very happy with United Estates Ltd agents in Streatham. They are very serious, reliable solving any problems and also nice people. However I am very unhappy with the fact that every year my rent is increased. I have been living in London since 1993 and have lived in many different properties where the rent either never went up or sometimes went up after a few years. This is the 1st time that this happens to me, but I have to say this is also the 1s time that I deal with agents. Before I only dealt with private Landladies/Landlords.

Lola · 24 October 2020

★★★★★ 5/5

Google

I would like to share with potential landlords and tenants my experience with 'United Estate' Agency with whom I am now for four years in letting out my property. They are the team of reliable, trustworthy, respectful professionals. Letting out your property could be stressful. 'United Estate' can make it more simple. First of all, they are very thorough in choosing the tenants, checking their references, organising personal meetings. Secondly, maintenance issues can be solved easy as they have professionals ready to help you. Thirdly, which is very important, their service charges are comparably lower than of other agencies' prices on high street. If you need Letting Agency services go fo 'United Estates'!

Iryna · 24 October 2020

★★★★★ 1/5

Google

Very, very bad they always find something to keep your deposit not happy at all his property it is very dirty very old and he never keep the property clean very rude man

DLO · 26 June 2024

★★★★★ 5/5

Google

The staff members are so helpful and I am happy with the service I receive! Thank you Unites Estates.

Dana · 24 October 2020

★★★★★ 5/5

Google

I have been a tenant of United Estates for some years now and I have found them to be extremely professional, helpful and friendly. The flat itself is well maintained to a high standard and I have no problem in recommending the company and staff to anyone looking for a base in the Streatham area.

Colin · 17 April 2022

★★★★★ 1/5

Google

It’s worst agency we ever had to deal with . Total rip off after we moved out of the flat. They made falls statement to TDS so we don’t get back our deposit. Told to TDS deposit guarantee scheme the thinks we never damaged in the flat. And …

Julianna · 17 April 2021

★★★★★ 5/5

Google

I just moved into one of the properties from a student housing to off campus accommodation,I was very nervous but the agency ,calmed my nerves down and facilitated my movement into this property in a smooth way . Good and courteous staff

Abbie · 17 April 2022

★★★★★ 5/5

Google

Hi me name Bruno me and wife we been 10 years in are studio flat we like the agency friendly polite staff helpfully always when we had any issues in are studio the agency always sort out straight away …

Ruskin · 17 April 2022

★★★★★ 5/5

Google

The experience with them has been positive. They arranged everything in just two weeks and they were clear enough with all the documents. It was also a advantage that a worker could speak Spanish. I recommend you their service.

Lis · 17 April 2022

★★★★★ 5/5

Google

We've been renting an apartment with this agency for over 10 years. We're happy. If there are any problems, they try to fix them quickly. We recommend them.

Marzena · 17 April 2022

★★★★★ 5/5

Google

I’m very happy client of United Estates Agency and I can give the all reference to everyone to use United Estates services. Big greeting for the United Estates Team. You’re the Best, my friends! 🙂 …

Alex · 24 October 2020

★★★★★ 1/5

Google

I wrote a review which somehow has been deleted. My partner had a bad experience with Mr Luthra, they are not transparent and honest. …

Anthony · 17 April 2022

★★★★★ 5/5

Google

This is the most professional estate agent ever! Very efficient, kind people and quickly solve problem.

VALENTINA · 17 April 2022

★★★★★ 5/5

Google

Best customer service, very helpful, I will use them again to find me a nice home.

MERCY · 17 April 2022

★★★★★ 5/5

Google

I am very grateful that they have solved the problem of the house pipe that was blocked and also of the broken bathroom faucets.

Katya · 24 October 2020

★★★★★ 5/5

Google

The team at United Estates Ltd were fantastic. I would not hesitate to use this firm in the future if required.

Mohsin · 17 April 2021