Trusted Agent profile · Lambeth
★★★★★
1,051 reviews across 2 platforms
295 Kennington Road, London, SE11 4QE, Lambeth, SE11 4QE
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Lambeth, at 295 Kennington Road, is rated 4.3 out of 5 across 1,051 reviews on two platforms, including 222 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Marsh & Parsons Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotChange in property manager
Change in property manager. Cameron M. made the difference. Albeit, the starting point was low, Cameron managed to bring it back on par and beyond my expectations. Thank you!
Dear Carlo, Thank you for taking the time to leave a lovely review regarding Cameron. Kind regards, Lesley, Customer Relations Team
5/5
Trustpilotgreat support from Charlie Carrol
we had great support from Charlie Carrol in finding our soon to be home. He went beyond our expectations, sparing time even on off schedule times to help us make our decision.
Dear Bengi, Thank you for taking the time to leave a lovely review regarding Charlie. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotMarsh & Parsons is my best agency.
Marsh & Parsons is my best agency.They are always there when I need to to contact and re-acted without any delay. 👍
Dear Jongha, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotClose to bullying!
I cancelled an appointment by email with Blair, Marylebone office, to view a property for sale as I decided it wasn't in an area that would be suitable. Blair called me and confirmed he'd received my email and then launched into a tirade questioning my reason for cancellation and telling me that I'd never find a similar property at the same price. I'd describe his stance and attitude as close to bullying. He then told me that he'd remove me from their 'list". Wow! Will be happy to use other agents. Bye bye, Marsh & Parsons!
5/5
GoogleJoe showed us around a flat in Southwark. He was very personable and considerate. Would recommend working with him.
Dear Vicky, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJonathan Jarman-Ho is always on the end…
Jonathan Jarman-Ho is always on the end on the phone and always super friendly. I also really appreciate his efficiency and professionalism.
Dear Alix, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGreat service and support
Stanislava quickly organized the repairs needed and kept me updated throughout. Very helpful.
Dear Christine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley
5/5
GoogleI have been working with Maliha who successfully let our 2 bed apartment in Lambeth Walk. She was very patient in waiting for us to complete our refurbishment (unlike some other agents who were hassling us!) and when she viewed everything just went so smoothly from there. The place was let within 1 day! It was an excellent service and one I'd highly recommend.
1/5
TrustpilotUnsolicited mail
Please stop sending me letters asking me if I want to see how much my home is worth. I’ve never engaged with this organisation in my life but they feel they can send mail to ‘homeowner’ at my address. Go away
5/5
TrustpilotWe appreciate Phoebe!
We have enjoyed being taken care of by Marsh and Parsons but specifically by Phoebe Negueroles. She’s always responsive, thorough and quick to take action on our behalf when needed.
Dear Jacqui, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotExcellent quality and care from Tatiana…
Excellent quality and care from Tatiana Rodrigues, going the extra mile to sort out a tenant issue to an excellent solution for everyone.
Dear SL, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tatiana. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotIt’s always a pleasure speaking with…
It’s always a pleasure speaking with Abdullah Leghari! He listens and is always helpful and understanding to any problems that need to be sorted. He is fair to both landlord and tenant.
Dear Jarel, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotBaram has attended and solved my query…
Baram has attended and solved my query immediately and professionally.
Dear Geanie, Thank you for taking the time to leave a lovely review regarding Baram. Kind regards, Lesley
5/5
TrustpilotAll ways available and prompt in…
All ways available and prompt in response. Additional services provided at a reasonable margins and delivered on time.
Dear Ali, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery Responsive
Edward Summers at Marsh and Parsons was pleasant to deal with and very responsive in resolving my issues around our damage depsoit.
Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotExcellent support
Cameron and Will provided excellent support throughout the moving process. They were both very helpful when I had questions and responded in a timely manner.
Dear Nicole, Thank you for taking the time to leave a wonderful 5* review. Cameron and Will will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMy property manager is terrific
My property manager is terrific! She is professional, courteous, and very helpful. I can rely on her prompt response, which is especially important as I am an overseas landlord.
Dear JK, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotCOURTEOUS AND EFFICIENT
Jasmin responded to my query courteously and efficiently giving a full explanation which was much appreciated.
Dear Margaret, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotFeedback
Mr Will Whitty has helped me with all the services that I needed for my flat very efficiently as he kept me updated throughout the entire process.
Dear Fatemeh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleHad the pleasure of working with Bethany when buying a house. She's always been on the other end of the phone with a kind, helpful and calm manner (even when things naturally get difficult in the house buying process!). Would recommend. Thank you!
Hi Chris, thank you so much for taking the time to leave us your kind review! We're delighted that you are happy with your experience and will be sure to pass your feedback onto Bethany and the rest of our team. All the best, M&P
5/5
TrustpilotEllie at M&P was really good
Ellie at M&P was really good, friendly and efficient. She achieved the desired rent increase for me so I’m very grateful.Anna
Dear Anna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotI've been burnt in the past from estate…
I've been burnt in the past from estate agencies promising the world and instead just causing stress however I've felt marsh and parsons have been transparent with whats going on in the market and tenant options. So far so good.
Hi Vicki, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback on to our team. We hope we can be of assistance in the future. All the best, Marsh & Parsons.
5/5
TrustpilotThey are always doing their best!are always doing their best to…
They are always doing their best to react to whatever needs to be done - always in good time. Also always polite, kind and helpful!
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDiligent and Helpful
Marsh and Parsons do go out of their way when you really need it. It really makes a difference when something untoward crops up or you need sound advice on something tricky.
Dear Dom,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
