Trusted Agent profile · Lambeth

Dexters Vauxhall reviews in Lambeth

4.4

★★★★★ Great

2,238 reviews across 2 platforms

377 Kennington Lane, Vauxhall, SE11 5QY, Lambeth, SE11 5QY

Dexters's office in Lambeth, at 377 Kennington Lane, is rated 4.4 out of 5 across 2,238 reviews on two platforms, including 251 Google reviews rated 4.9.

Google logo

4.9 / 5

251

Reviews on Google

This office

Trustpilot logo

1,987

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent estate Agent

Most helpful..great communication to help get the deal done.

Nick · 4 November 2022

Agent replied · 23 October 2024

Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good sales team

Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.

Rupert · 17 May 2022

Agent replied · 23 October 2024

Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Consistent poor communication by Estate…

Consistent poor communication by Estate Agents who just don’t seem to care.

Aran · 4 June 2022

Agent replied · 23 October 2024

Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Truly awful

Truly awful - do not do business with these cowboys

SpncR · 25 August 2022

Agent replied · 23 October 2024

I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Happy tenant!

I have recently had occasion to deal with Dexter’s as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that I’ve always had excellent service.

Sharon · 23 July 2019

1/5

Trustpilot

Bombarded with aggressive marketing as…

Bombarded with aggressive marketing as soon as I instructed a different agent.

Gabriel · 3 May 2022

Agent replied · 23 October 2024

Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team

5/5

Google

I was served by Shamina who was very helpful, courteous and efficient. We concluded a deal very quickly. I would strongly recommend this company.

David · 10 January 2019

Agent replied · 8 January 2025

Dear David, I am writing to say thank you for your kind comments about the service you received from our Vauxhall Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Outstanding service

Katie in the Kew branch helped me find the right property for me. She responded promptly and gave detailed, informative responses. I can’t recommend dexters enough and the staff are so helpful!Will definitely be referring friends to dexters!

Mass · 5 December 2022

1/5

Trustpilot

Untrustworthy and will steal your…

Untrustworthy and will steal your deposit.

Joe · 30 November 2022

Agent replied · 23 October 2024

Dear Joe,I am disappointed to read your 1* review. If you would like to share some more details I will happily look into this further for you as I am currently unable to locate you on our database.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dunica from Dexters was amazing

Dunica from Dexters was amazing! Really helpful and nothing was ever too much to ask.

Annie · 24 September 2021

Agent replied · 23 October 2024

Dear Annie. Thank you for taking the time to leave a 5* review for Dunica. We are pleased to see that you received brilliant service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Really pleased with service and outcome…

Really pleased with service and outcome from Felix, Chris and the whole team at Dexters.

JPS · 22 September 2021

Agent replied · 23 October 2024

Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Fantastic experience

Fantastic experience with our estate agent Jesse, would highly recommend for any first time renters!

Henry · 11 September 2021

Agent replied · 23 October 2024

Dear Henry, thank you for leaving a 5* review for Jesse. We really appreciate you taking the time to leave such a great review and hope we can assist you in the future. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Letting through Dexters has been pretty painless. Any issues encountered have been dealt with extremely quickly by the property manager Paula K.

Christopher · 26 October 2019

Agent replied · 24 October 2024

Dear Christopher, We greatly appreciate you putting aside the time to submit a review about our Vauxhall Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service. Always reliable and professionalI would highly recommend Dexters

Leone · 16 May 2022

Agent replied · 23 October 2024

Dear Leone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Outstanding experience

From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.

Debbie · 5 December 2022

4/5

Trustpilot

Very good service

Very good service. Cannot fault them in anyway. Have special interest in their clients.

Michalis · 4 October 2021

Agent replied · 23 October 2024

Dear Michalis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

1/5

Trustpilot

No refund of deposit after a month

No refund of deposit after a month, sent a few emails without any responses.

JIDONG · 28 September 2021

Agent replied · 23 October 2024

Dear Jidong, we are concerned to read your review. I understand that our property management team have been in contact with you to get this issue resolved. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent serviceAgent follow up is close and highly reponsibility

Michael · 14 June 2022

Agent replied · 23 October 2024

Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jamil - Dexters

Jamil provided excellent , professional service helping me to secure a purchase. Thank you

David · 15 September 2021

Agent replied · 23 October 2024

Dear David, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

1/5

Trustpilot

Avoid like plague!

Avoid, very bad people!

James · 22 December 2022

Agent replied · 23 October 2024

Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

They can cause a lot of unnecessary…

They can cause you a lot of unnecessary stress.

Giulia · 31 May 2022

Agent replied · 23 October 2024

Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Properties they show are good

Properties they show are good, but didn’t tick all the boxes of my criteria

Edward · 23 August 2021

Agent replied · 23 October 2024

Dear Edward, thank you for your 4* review and your feedback. We appreciate all feedback and the team will keep in touch in regards to your property search. Kind Regards Asma Chughtai Customer Relations Team

1/5

Trustpilot

Rude agent

Rude agent , poor customer service, lack of clarity and accountability

Mary · 26 January 2022

Agent replied · 23 October 2024

Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Sold my property with Chris

Sold my property with Chris, professional and quick on closing the deal!

George · 17 November 2021

Agent replied · 23 October 2024

Dear George, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

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