Trusted Agent profile · Lambeth

Dexters Vauxhall reviews in Lambeth

4.4

★★★★★ Great

2,239 reviews across 2 platforms

377 Kennington Lane, Vauxhall, SE11 5QY, Lambeth, SE11 5QY

Dexters's office in Lambeth, at 377 Kennington Lane, is rated 4.4 out of 5 across 2,239 reviews on two platforms, including 251 Google reviews rated 4.9.

Google logo

4.9 / 5

251

Reviews on Google

This office

Trustpilot logo

1,988

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

The most helpful and honest estate agents I've ever rented with - Ewan was really helpful during our flat search, and then in the process of sorting references and all the admin required before moving in. We are really grateful for all your help!

Lizzie · 25 October 2023

Agent replied · 24 October 2024

Dear Lizzie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Renting through Dexters

I have rented through Dexters with Natasha and the team now for 5 years at the same apartment and have always found the team good to work with. Always a prompt response to any email of all matter and have always felt looked after!

Victoria · 24 October 2023

Agent replied · 23 October 2024

Dear Victoria, Thank you for taking the time to leave a lovely review regarding Natasha and the team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very efficient!

My property manager Sophie Mcgoldrick has been very efficient with getting an issue resolved in our flat!

Ava · 22 January 2026

5/5

Trustpilot

Excellent thoughtful service

Excellent thoughtful service. The legal aspects and human circumstances of a tenancy renewal were openly discussed and considered over a number of telephone calls which resulted in a good outcome for all parties. Thank you Hannah.

Mr · 12 April 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika Piszczyk is a star!

This review and 5 stars are specifically for Monika Piszczyk and not the wider company or other individuals/employees. We recently had Monika visit our flat and engage with the landlord to facilitate a change of boiler. She is professional, communicative, fair and compassionate - very, very rare traits in her line of work, which we incredibly appreciated. We were impressed by her efficiency, solution-finding skills and organisation and we hope to keep working closely with her. In our 9 years of being tenants of the same property, Monika has by far been the best liaison we have ever had the pleasure to work with. Thank you, Monika, you deserve the very best.

Lexie · 24 June 2024

Agent replied · 23 October 2024

Dear Lexie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Monika, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Really poor service from property management

Worst property managemnt team you can find. We deal with them for a few proerties and every time communication is poor and delayed. You need to chase them for updates for the most basic requests and clearly the team of majority women are there to window dress as they clearly do not know their job. Please rather recruit for experience and knowledge as to window dressing with women who are rude and have no idea what they are doing. USELESS on every level

Chatgpt · 24 June 2024

Agent replied · 23 October 2024

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Huge thanks to Jessica- Joy

Huge thanks to Jessica- Joy. We were struggling with a broken fridge and she was quick to get service out to us. Great communication when letting us know what was happening and getting in contact to set times for fridge delivery. Thanks so much!

Gabriela · 11 October 2023

Agent replied · 23 October 2024

Dear Gabriela, It’s great to hear that you have had a brilliant experience with Jessica. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An Excellent Property Manager: Jessica-Joy Beau-Wright

Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!

Serhat · 3 November 2023

Agent replied · 23 October 2024

Dear Serhat, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The agent will ask you for bank account details

The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.

Sheryl · 18 June 2024

Agent replied · 23 October 2024

Dear Sheryl, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Property Management Dept 👍

Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.

Simon · 2 November 2023

Agent replied · 23 October 2024

Dear Simon, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Keiandra was amazing through out the process, she kept me informed and supported me get the best deal. She's is definitely a great asset for dexters Regards Zak

Zakir · 25 August 2024

Agent replied · 24 October 2024

Dear Zakir, Thank you for taking the time to leave a wonderful 5 star Google review. Keiandra will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I dealt with Alistair Mclean at Dexters…

I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective

Sarah · 23 September 2022

Agent replied · 23 October 2024

Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Trustpilot review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Lee Porter is amazing

Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.

Ayo · 21 November 2023

Agent replied · 23 October 2024

Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have managed my properties for…

Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.

Aileen · 6 August 2024

Agent replied · 23 October 2024

Dear Alieen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Zac was proactive in helping us find our lovely falt as soon as it came on the market. All agreements were sorted quickly and always on hand to answer any questions. Would recommend.

Michael · 27 May 2024

Agent replied · 24 October 2024

Dear Michael, Thank you for your kind comments regarding Zac and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communication at the end of…

Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone

Ascherl · 15 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

On point

Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well

Craig · 3 May 2024

Agent replied · 23 October 2024

Dear Craig Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

5/5

Google

My experience with Dexters Vauxhall estates agent was great throughout. Start to end we dealt with Saffron, who was very professional whilst going through the whole process. It was a stressful time which was massively helped having someone very competent that communicated clearly and concisely. She is a good asset to the Dexters Vauxhall team. Her professionalism and politeness made dealing with Dexter's problem free. Great service.

Sundeep · 25 October 2020

Agent replied · 24 October 2024

Dear Sundeep, Thank you for taking the time in providing such lovely comments about Saffron in our Vauxhall office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Trustpilot

Amazing people and human interactions

Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all

Mahmoud · 10 November 2023

Agent replied · 23 October 2024

Dear Mahmoud, Thank you for taking the time to leave a wonderful 5* Google review. Suzy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

They asked me to write a review

They asked me to write a review, so here is my honest experience.

SY · 18 June 2026

Agent replied · 24 June 2026

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

The Vauxhall branch of Dexters came highly recommended and I can see why. Oliver was my point of contact there and he was fantastic from the start - super well informed about the current slightly "tricky" market and was round the flat for a valuation in super quick time. Couldn't recommend these guys enough - thanks for all your help!PositiveResponsiveness, Quality, Professionalism

Jonny · 25 October 2021

Agent replied · 24 October 2024

Dear Jonny. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph · 27 November 2023

Agent replied · 23 October 2024

Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee · 8 January 2024

Agent replied · 23 October 2024

Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023

Agent replied · 23 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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