Dexters Streatham reviews in Lambeth

★★★★★ 5/5

Google

Dexters have been brilliant in helping us buy our first home. It’s a daunting process as first time buyers and both Frances and Esta have been so helpful in guiding us through, keeping us up to date and letting us know what we needed to do next at every step of the way. Would highly recommend using Dexter’s Streatham Office if you are a first time buyer and don’t know where to start!

Stuart · 25 October 2022

★★★★★ 1/5

Trustpilot

Apartment destroyed under their management

My apartment has been in the family since 1988. It was given to Dexters a year ago on a full management contract, they had supposedly vetted the prospective tenant, the tenants partner assaulted the tenant the police kicked the door breaking the lock to get access, arrested the partner. The tenant also had a large dog in the apartment which I abd the Managing agents requested Dexters to ask the tenant to remove, the apartment carpet, walls and wood work were destroyed by the tenant, the tenant did not pay the council tax, water charges, electricity or tv license. After the flat was vacated by the tenant, dexters rented out the flat immediately without informing me of the damage to the flat then requested I pay £1500 for repairing the walls and woodwork and over £1900 for a new carpet to replace the carpet destroyed by the large dog.Avoid Dexters at all costs, they are a property management company that operates at a substandard level. Look elsewhere. They only have their own interests ate heart and do not care at all about the landlords interests.I've left messages the last 2 days but no call back, they have my number, making money is their primary aim, landlords interests do not feature. Its affected my health.

Tony · 25 November 2021

★★★★★ 5/5

Trustpilot

Ashley

AshleyI highly recommend Ashley from Battersea Dexter, very professional, punctual, communicative Any questions you may have. Ash comes to your aidThank you that thanks to you Ash, our child lives in favorite house.

Daniela · 20 September 2021

★★★★★ 1/5

Trustpilot

Very disappointed!

Very disappointed!It took them 33 days to tell me they are going to return part of my deposits. I emailed back said i will enter dispute process because the deposit claim is not reasonable, but they told me the time frame to dispute is within 10days of end of tenancy.:)Since i moved out i kept chasing for an answer but they delayed response till 33days later. And they claim they did professional cleaning to the flat, and they charge it to my deposit. But the truth is, i already booked professional end of tenancy cleaning service when i moved out and physically inspected the cleaning was done.I do not get why should I pay for a duplicated cleaning service. And why i should accept the outcome that their ignorance lead to missed the dispute time frame of 10 days.In a word, if you are looking for flat to rent, i highly recommend, do not use Dexters.

Maggie麦基 · 19 November 2021

★★★★★ 5/5

Trustpilot

Great help from St. John’s Wood team

The St. John’s Wood sales team particularly Hassan have been very helpful and efficient in assisting our search for a property. We’d like to thank the team and definitely recommend them to others.

Seif · 15 September 2021

★★★★★ 5/5

Trustpilot

Ledi Peka has been great to deal with…

Ledi Peka has been great to deal with and very helpful.

Richard · 8 December 2023

★★★★★ 5/5

Trustpilot

I have been going to Nora for most of…

I have been going to Nora for most of my issues now at my flat and she has been very quick and efficient in her responses. I never had hope with Dexters as they usually take a while to get back to me. Since I have been in contact with Nora, I must say my view has changed. Thanks

CF · 8 December 2023

★★★★★ 5/5

Trustpilot

Excellent service.

I had a minor problem with my fridge and a major one with a blocked drain. I phoned Dexters and Donalina Gargrupe handled both problems for me quickly and effectively and with a friendly, polite manner.She kept me informed (the problems ranged over a week due to a miscommunication with a maintenance company) and was quick to chase up the company involved. A very impressive performance!

Sharon · 6 June 2023

★★★★★ 1/5

Trustpilot

Would not recommend at all

Would not recommend at all! Typical agency, rude and better than anyone else. Got a rent reduction 3 months ago and they keep saying they are dealing with it and refunding the over payment. They didn’t and now blaming us! Direct debits bounced due to this and they think it has nothing to do with them. If this was the other way round and me not paying it would be a totally different story. I’m lucky I’m in a position to move money around but that is only the last few years.. back when I started renting I would be in trouble! Dexters think they are above anyone else and other peoples circumstances. They could not care less! I ask everyone not to use or move away from this company. Let’s think about how people starting out would be suffering right now.

Mark · 5 November 2021

★★★★★ 1/5

Trustpilot

bad experience throughout stay

I have moved out for one month but they still did not refund my deposit even if I have chased for 5 times!The response on repairment and maintainence request was super slow during my stay. It took 5 months for them to fix the blinds! I could not turn on lights during evenings because there was no blinds!And they arrange views with very short notice before my moving out date. Very bad experience. PLS give my deposit back ASAP when you read this comment, Dexters!

Maggie麦基 · 5 November 2021

★★★★★ 5/5

Trustpilot

Streatham branch

Lauren was a great help in the moving process and made everything really quick and easy. Thanks!

Customer · 4 July 2023

★★★★★ 5/5

Trustpilot

Efficient, Professional & Helpful

Since Jamie has been responsible for managing our property, we have found him to be honest, efficient and reliable. He is always professional and helpful and always communicates well.

Marco · 11 April 2022

★★★★★ 1/5

Trustpilot

Spammers

Spammers. Went in there to look at flats, they took all my info, never helped me find a flat, but they do keep on spamming me (weekly emails) with random flats. I tried unsubscribing, didn't work cause their address is not valid. This is against GDPR by the way.

Mary · 23 June 2024

★★★★★ 1/5

Trustpilot

OAKLANDS RISE NW10 6FJ---NO HEATING AND…

OAKLANDS RISE NW10 6FJ---NO HEATING AND NO HOT WATER AGAIN IN ALL NOTTING HILL GENESIS BUILDINGS IN WINTER !!! LAST TIME I HAD 4 DAYS NO HOT WATER AND NO HEATING AND I NEARLY DIED!!!! THIS IS CRIMINAL AND ONLY POSSIBLE IN THE UK! IN EVERY OTHER COUNTRY THIS COMPANY WOULD BE PROSECUTED!!! THERE IS A MOTHER WITH A BABY IN MY HOUSE. ALL TENANTS: STOP PAYING RENT AND MOVE OUT OR FILE CLASS ACTION IN COURT !!!

Reni · 14 February 2022

★★★★★ 5/5

Trustpilot

I have been dealing with Zak Mcnicholas…

I have been dealing with Zak Mcnicholas and have to say is professionalism and knowledge is breath of fresh air. Excellent interpersonal skills and and joy to deal with. Thanks Zak.

Demetris · 20 December 2021

★★★★★ 5/5

Trustpilot

Great experience and ongoing support…

Great experience and ongoing support from Andrzej. All questions dealt with promptly. Good service. Thanks

Chris · 16 June 2026

★★★★★ 5/5

Trustpilot

Jessica was highly efficient and…

Jessica was highly efficient and successfully dealt with a renewal for me. Thank you very much

G · 14 July 2023

★★★★★ 5/5

Trustpilot

Dexters....The experience

Dexters Wimbeldon ....i inherited this lettings from its many predessors over the last 25 years and have to sa for someone who hates change i have always been happy and made to feel like an individual but within a team.They have always worked tirelessly for my company and through good times and bad in our economy i have never once experienced a void period in any of my properties .Now under the reins of Mr Wiltshire and Ms Alward and their team i , through their combined experience and real interest in their profession , i am again happy with to continue and enjoy "The Dexter's Experience"kind regards frank o Donoghue

Frank · 25 September 2021

★★★★★ 5/5

Trustpilot

Joanne

Joanne was phenomenal. Regular follow ups and had a solution oriented approach!

Umar · 26 October 2023

★★★★★ 5/5

Trustpilot

Samara at Dexter…

I am currently in the process of purchasing a property with Dexter and my agent is Samara. I previously viewed some properties with another Dexter office and they were very unprofessional and I was hesitant at first to use Dexter again. However, my experience with Samara so far has been extremally good. She is very responsive and approachable with in-depth knowledge of the market and the area. I couldn't wish for a better agent especially as a first time buyer.

Agnieszka · 15 September 2021

★★★★★ 1/5

Trustpilot

They are positively awful!

They are positively awful!! Tried to contact, sent emails and messages, then when it came to now we want to terminate as you haven’t done your job.. the apologies come and blame is distributed far and wide! The tenants have rights too!! The rental tribunal is the next stop!! Don’t use them!

Esmê · 15 April 2024

★★★★★ 1/5

Trustpilot

Horrible property & staff

Pretty sure all the reviews on here are fake. We had an awful time with Dexter’s with our rental property. The flat we lived in was not suitable for humans to live in (they’ve still kept this on the market and let it to some poor other tenants). The property was full of black mould, mice and the windows rotting away, one didn’t even close properly! Whenever we asked for help/repairs we were always greeted with an argumentative tenant support team who even suggest it’s our fault and to send the bill to us! To top it off, when I was under a redundancy process during Covid, I asked for some flexibility with pushing the rent day back by a couple of days (something I hadn’t asked for throughout the whole tenancy) and was shouted at and even threatened a bad reference if I didn’t pay on time. If you want to deal with an agency who has any compassion, these are not the ones for you. They’re only nice when you’re finding a property and resigning your contract!

Katie · 13 September 2021

★★★★★ 5/5

Trustpilot

Great team

Very happy with management service from Dexters, especially Kiera. Thank you!

J.E.S · 15 November 2023

★★★★★ 5/5

Trustpilot

Friendly and efficient Agents

Friendly and efficient Agents. Easily contactable. Alistair was extremely helpful with progressing the transaction.

Holley · 1 September 2023