Trusted Agent profile · Lambeth

Dexters Streatham reviews in Lambeth

4.4

★★★★★ Great

2,342 reviews across 2 platforms

105 Streatham Hill, Streatham, SW2 4UG, Lambeth, SW2 4UG

Dexters's office in Lambeth, at 105 Streatham Hill, is rated 4.4 out of 5 across 2,342 reviews on two platforms, including 296 Google reviews rated 4.8.

Google logo

4.8 / 5

296

Reviews on Google

This office

Trustpilot logo

2,046

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

We have completed! Reflecting on the process to get here, the dedication the team at Dexters gave us; getting to know us, keeping communications open, to then finding us a buyer in only 2 weeks. Huge appreciation goes to Freddie Fleck our Sales Consultant; a great support, a source of honest advice, he was essential in driving the sale all the way through. We highly recommend choosing these Property Professionals.

MJ · 18 November 2024

Agent replied · 9 December 2024

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

1/5

Trustpilot

They asked me to write a review

They asked me to write a review, so here is my honest experience.

SY · 18 June 2026

Agent replied · 24 June 2026

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

As a first time buyer, I was afraid the process was going to be long and stressful. However, Frances gave me all the support necessary to make this process less stressful and rather quick. Frances is such a lovely sales consultant as well as very professional and organised. Overall my experience was amazing and would have no hesitation in recommending Dexter's Streatham.

Carolina · 25 October 2021

Agent replied · 24 October 2024

Dear Carolina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph · 27 November 2023

Agent replied · 23 October 2024

Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a tenant Dexters were always very responsive and followed up with issues. Freddie was very helpful after we moved out and arranged for us to collect our post.

Imogen · 17 September 2025

5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee · 8 January 2024

Agent replied · 23 October 2024

Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023

Agent replied · 23 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

This particular letting agency stands out as one of the worst, according to firsthand experiences shared by both myself and my brother. Upon expressing interest in a property, they promptly request a one-week holding deposit, only to retain it if any application issues arise, such as problems with guarantors, credit scores, or documentation. Their policies seem to prioritize the agency's interests over those of their clients, earning them the reputation of being more "Dexter-friendly" than client-friendly. I advise exercising caution when considering this agency, as their practices are not recommendable. The experience feels akin to having money taken under the guise of professionalism.

Pankaj · 27 May 2024

Agent replied · 24 October 2024

Dear Pankaj, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team

5/5

Google

Beatriz and Ruby were absolutely fantastic in helping me and my partner with the moving process. When we did have a query, it was answered and/or dealt with swiftly. Each step of the way we were guided and kept informed, making it stress free. Thank you Dexter's Streatham for your efficient and professional service.

Charlene · 25 October 2022

Agent replied · 24 October 2024

Dear Charlene, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were very happy we chose Dexters to sell our house. Viewings were always on time, feedback well communicated in the early part of the following week, and honest views on the market and our position shared. Neda saw us through to completion brilliantly, but the whole team were great and clearly communicated very well behind the scenes. Thank you!

Matt · 10 January 2022

Agent replied · 9 January 2025

Dear Matt, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Louise Smith Customer Relations Team

5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024

Agent replied · 23 October 2024

Dear Yana, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

100% DO NOT TRUST THIS LETTING AGENCY

We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.

Sophia · 17 May 2024

Agent replied · 23 October 2024

Dear Sophia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

4/5

Google

Team effort to get our flat sale over the line, thanks Nathan for doing the final, crucial nudges, of solicitors on both sides

Will · 17 October 2024

Agent replied · 24 October 2024

Dear Will, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

Agent replied · 23 October 2024

Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

Lauren was amazing at helping us move into our new home. I had never gone through this letting agency before, but she made the process a lot easier and kept us all regularly updated on everything.

Sara · 27 February 2024

Agent replied · 24 October 2024

Dear Sara, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Dexters Property Management

I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.

Mike · 13 August 2024

Agent replied · 23 October 2024

Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

Agent replied · 23 October 2024

Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Georgina and the team at Dexters

I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad

Garry · 10 October 2023

Agent replied · 23 October 2024

Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to Dexters, and Freddie in particular, for an efficient and professional service when buying in Streatham. All went very smoothly, despite complications further down the chain

Howard · 17 September 2025

5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

Agent replied · 23 October 2024

Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Shout out to Lorelle and Ashley

Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!

Bee · 4 October 2023

Agent replied · 23 October 2024

Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

HOWARD COWLER - Dexters

We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!

Consumer · 7 May 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team

5/5

Google

Lauren has been wonderful with helping us find our perfect house! Such a personable experience and really felt she wanted to help us out. Really happy with the outcome too! I would recommend Lauren to anyone looking for their next home.

Emma · 25 October 2023

Agent replied · 24 October 2024

Dear Emma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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