Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExemplary Service - Highly Recommend
The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.
Tim · 16 September 2021
Agent replied · 23 October 2024
Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleLulu has been great supporting us finding a new property to move in. She has put all efforts to match our budget and area of interest. She did not give even with our picky needs and send daily options, following up with emails and calls to support us. Great service and kudos to her.
Daniel · 27 February 2024
Agent replied · 24 October 2024
Dear Daniel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lulu, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 4/5
GoogleWe are looking for a one bedroom property to rent and we found Dexter to provide excellent service in presenting various properties. Special thanks to Lucia who was very helpful and friendly with us, even giving us a lift between visits. We continue looking and are counting on Dexter to find the new home.
Antonio · 27 February 2024
Agent replied · 24 October 2024
Dear Antonio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters Bloomsbury was the worst
Dexters Bloomsbury was the worst nightmare one could imagine. The house was disgusting and dirty and they have failed to professionally clean it for 3 days. They repeatedly breached the contract by failing to provide a clean house and free of other people stuff. On top of that, the previous tenants had Covid and still they did not care about cleaning it. Honestly, if you want to live in a decent place and deal with reasonable people I strongly advise you not to use this letting agency
Chiara · 4 September 2021
Agent replied · 23 October 2024
Dear Chiatra. We are concerned to read your review and would like to look into this for you. Can you please contact us at customerrelations@dexters.co.uk with more information. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFlat 55 Fernwood
My name is Rafael Zeballos, Flat 55 Fernwoodover the last few weeks, I leased with Jamie Nash in several topicshe was really approachable and very helpful, returning to emails in good time and with positives solutionsHe managed to leased between me and Landlord based in South Africa to sort out furniture to be updated and old furniture collected. Jamie was very helpful along the wayAs a result, we have signed a new 3-year contract.We also organised smart meters installationoverall, very pleasedKind Regards
Rafael · 20 August 2021
Agent replied · 23 October 2024
Dear Rafael, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 23 October 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 23 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAutumn has been great with helping us organise our new rental home. In particular, she was on hand throughout the process to help with any queries we had and kept us clearly informed of next steps.
Josh · 21 December 2024
Agent replied · 28 December 2024
Dear Josh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleNeda Kayhani from the Streatham branch of Dexters has been brilliant in helping to coordinate a flat sale. The process hasn't been easy but Neda has been very helpful the whole way. She is very quick to reply to queries, chasing things up, communicating with all relevant parties. Also just generally a nice person to work with and friendly.
Ann · 25 October 2023
Agent replied · 24 October 2024
Dear Ann, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTerrific 🙂
Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️
JD · 20 December 2024
Agent replied · 23 October 2024
Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently purchased a flat through this branch of Dexters and the service was brilliant from start to finish. Matthew was really helpful when showing me properties and negotiating my successful offer. Throughout the conveyancing process Andrew was really helpful, professional and responsive and was great at keeping all parties on track. I’d definitely use Dexters again.
Matthew · 29 November 2023
Agent replied · 24 October 2024
Dear Matthew, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 23 October 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have found the perfect place and it was so quick and easy to get all of the compliance done and move straight in. Especially thanks to James Darby for helping us and always being so quick to respond.
Faith · 27 October 2024
Agent replied · 10 November 2024
Dear Faith, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJessica Garcia has been the most pleasant person to speak with, she has always picked up the phone, been so very helpful and given prompt responses.
Just a all round delightful person to talk to.
Written for Manjana Patel
Neil · 27 October 2024
Agent replied · 10 November 2024
Dear Neil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 23 October 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil · 13 December 2021
Agent replied · 23 October 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 28 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJessica was very helpful in finding me a place to live. She is knowledge of her job , very quick in responding to my questions and concerns.
She display a high level of flexibility and understanding. She was very helpful and patient throughout the process.
I do recommend her to anyone who wishes to do business with Dexter.
Nordia · 25 October 2023
Agent replied · 24 October 2024
Dear Nordia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have just completed our house purchase through Dexters and they couldn’t have been better. Andy and Jonathan were great at keeping us informed of the progress throughout the whole process and kept on top of the solicitors during an expedited exchange. Having dealt with a number of estate agents, Dexters are head and shoulders above the rest.
Tom · 25 October 2023
Agent replied · 24 October 2024
Dear Tom Rho, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 23 October 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to Petros
After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!
James · 27 May 2024
Agent replied · 23 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 23 October 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 23 October 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMet with Jonathon for a property viewing and liaised with him throughout the purchase process. Jonathon is extremely professional and helped made the process as pain free as possible. Would recommend using Dexters services for your property search.
Harry · 20 October 2024
Agent replied · 24 October 2024
Dear Harry, We really appreciate you taking the time to leave such lovely comments about Jonathan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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