Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave had a very good experience with Donalina.
Have had a very good experience with Donalina from Property Management. When getting quotes she always gets comparison quotes with out having to be asked, and always punctual in getting back to us too.
Henry · 30 June 2023
Agent replied · 31 October 2024
Dear Henry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Kensal rise team have been very…
The Kensal rise team have been very helpful and friendly in helping find a home would 100% recommend!
Saz · 19 June 2024
Agent replied · 31 October 2024
Dear Saz, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have had great support during our…
We have had great support during our tenancy from Graziana Doronzo. She is very insightful and always ready to resolve any issue. Thank you, Graziana!
Jake · 29 January 2024
Agent replied · 31 October 2024
Dear Jake, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotMaintenance issues
I always seem to have to chase up issues.
Edward · 21 November 2025
★★★★★ 5/5
TrustpilotWe’ve been on the house hunt over the…
We’ve been on the house hunt over the past couple of weeks. Mia has helped us a lot during that time! She’s been very prompt with her responses and helpful throughout the whole process. It has really helped to ease the pressure of the house search.
Stoyo · 9 March 2022
Agent replied · 31 October 2024
Dear Stoyo, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatash has managed my property for c
Natash has managed my property for c. 20 years. Her personal attention has continued with Dexters and her new team. They have managed some unusual & challenging situations well.
Peter · 20 October 2023
Agent replied · 31 October 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent property management!
Connor from property management was a great help in solving cleaning issues at the end of a tenancy: the property management services overall are punctual and effective. I can highly recommend them!
Janet · 3 August 2023
Agent replied · 31 October 2024
Dear Janet, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst agent ever
Worst agent ever. I travelled 1 hour for a viewing and they cancelled the appointment 15 mins before the viewing. WASTE OF TIME. AVOID.
Benwang · 7 February 2024
Agent replied · 31 October 2024
Dear Benwang Xu, I am sorry to read your 1* review comments. I have passed them to the manager of the office as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGeorge and the wider team at Dexter's were incredibly helpful. They diligently guided us through the process as first time buyers, taking time to explain what was in store.
A rapid completion was only possible due to their hard work.
Luke · 10 November 2022
Agent replied · 9 November 2024
Dear Luke, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kennington office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been dealing with Nabeel Khan…
I have been dealing with Nabeel Khan recently and he has been very responsive and on top of things in dealing with my rental property.
Gunther · 12 January 2024
Agent replied · 31 October 2024
Dear Gunther, Thank you for taking the time to leave a lovely review regarding Nabeel. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid Dexters - plenty of other agents in the sea
As a buyer - entered me in a contract race without my knowledge.As a landlord - asked for a reference, link was dud but they said it was fine and completed, so don't trust their referencing process.
London · 22 February 2023
Agent replied · 31 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters is a reputable company
Dexters is a reputable company, Rasel in particular has made the process of renewal so much easier to understand and has provided with excellent communication throughout. Very professional and knowledgeable, I highly recommend.
Sarah · 22 June 2023
Agent replied · 31 October 2024
Dear Sarah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKelly Baldwin and Stacie White look…
Kelly Baldwin and Stacie White look after day 2 day communication on a rental property that you manage for us . Their responses are timely effective and efficient
Tony · 28 October 2023
Agent replied · 31 October 2024
Dear Tony, Thank you for taking the time to leave a lovely review regarding Kelly and Stacie. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent estate agents and management team
Dexters are very well organized. The property management team are excellent. Always very prompt and professional at their responses. Annie Buckland and Kim Stone are always very helpful.
Chris · 25 October 2023
Agent replied · 31 October 2024
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCaitlin McCartney has been very…
Caitlin McCartney has been very responsive and helpful in resolving recent maintenance issues. We’ve been renting through Dexters for many years and they’ve always been excellent.
ELIN · 11 December 2023
Agent replied · 31 October 2024
Dear Elin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShayan being the agent is really…
Shayan being the agent is really helpful and kind, helping me a lot in processing the contract and connecting with the landlord. Hope we can start out new tenancy soon! Definitely recommend!
Livi · 12 July 2023
Agent replied · 31 October 2024
Dear Livi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had our flat with another estate agents (because of a previous relationship) but after 3 months we hadn't got a single offer. We switched to Dexters and 2 weeks later received an offer on our flat. I have been so impressed by their diligence and helpfulness along the way. Highly recommend!
Lucy · 10 November 2020
Agent replied · 9 November 2024
Dear Lucy, We greatly appreciate you putting aside the time to submit a review about our Kennington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team
We have been renting through Dexters for over a year, any queries we have are handled wonderfully by Graziana Doronzo, who is a pleasure to deal with.
Consumer · 14 November 2023
Agent replied · 31 October 2024
Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReliable estate agents
Dexters is a reliable estate agent company. They helped me to find a perfect flat. They always help me to resolve any maintenance issues quickly and professionally.
Customer · 9 November 2023
Agent replied · 31 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotReporting a health and safety issue to my local council's environmental health department
My landlord is failing to ensure the property is properly heated, and Dexters Bayswater, which agreed to intermediate all communications with my landlord, doesn't reply to my emails. Now, my only solution is to report the situation to my local council's environmental health department.
Giovani · 13 April 2022
Agent replied · 31 October 2024
Dear Giovani, Thank you for your feedback. We understand the Landlord manages the property and that the Office are doing all they can to get into contact with your Landlord to assist you with this matter. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoshua 10/10
Joshua thank you again keeping me updated on propertys for me i look forward to getting my new home from you hopefully 10/10 keep up the good work
Caz · 13 October 2023
Agent replied · 31 October 2024
Dear Caz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotResponse times better than they were…
Response times better than they were but still not at level that I would expect for cost of service.Need to be more commercial in dealing with maintenance issues.
Philip · 12 October 2023
Agent replied · 31 October 2024
Dear Mr Jacobson,Thank you for your feedback. Unfortunately I have been unable to locate you on our database, please could you contact us at customerrelations@dexters.co.uk as we would be keen to discuss your comments further.Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters property management north 2 go…
Dexters property management north 2 go above and beyond to help. Always quick on the phones and deliver a great service. Thank you guys for all your help!
Karishma · 12 October 2023
Agent replied · 31 October 2024
Dear Karishma, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery efficient and professional with excellent follow through. I have now used Dexters twice and would not look elsewhere
Tony · 24 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
