Trusted Agent profile Β· Lambeth

Dexters Kennington reviews in Lambeth

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,952 reviews across 2 platforms

323 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE

Dexters's office in Lambeth, at 323 Kennington Road, is rated 4.4 out of 5 across 1,952 reviews on two platforms, including 308 Google reviews rated 4.9.

Google logo

4.9 / 5

308

Reviews on Google

This office

Trustpilot logo

1,644

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good experience especially with Petros

Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.

Aaina Β· 18 October 2023

Agent replied Β· 31 October 2024

Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The process was a bit disorganised but…

The process was a bit disorganised but we had a good experience with a few of the agents, inc Dennisha and Petros, who were very helpful and proactive.

Customer Β· 2 September 2024

Agent replied Β· 31 October 2024

Thank you for taking the time to leave a lovely review regarding Dennisha and Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent personnel

Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.

Fat Β· 1 March 2024

Agent replied Β· 31 October 2024

Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters has gone above and beyond!

Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.

M Β· 10 November 2023

Agent replied Β· 31 October 2024

Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience

I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!

LvL Β· 9 November 2023

Agent replied Β· 31 October 2024

Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Luigi

Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.

Ramin Β· 16 May 2024

Agent replied Β· 31 October 2024

Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Regarding Andy purchasing Howsy

Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)

Zeus Β· 30 March 2022

Agent replied Β· 31 October 2024

Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly Recommended

All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.

Lia Β· 25 September 2024

Agent replied Β· 31 October 2024

Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Surperlative experience had with Dexters Kennington branch, above all with Sally, who always endeavoured to provide a wide range of properties to view and tirelessly worked to find us a suitable place.

Connor Β· 12 June 2024

Agent replied Β· 9 November 2024

Dear Connor, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Poorly managed and unprofessional

Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.

James Β· 12 September 2022

Agent replied Β· 31 October 2024

Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Having a great experience with Bushra…

Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊

Samina Β· 20 August 2024

Agent replied Β· 31 October 2024

Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Professional and knowledgeable agents.

With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.

Selina Β· 10 July 2023

Agent replied Β· 31 October 2024

Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Laurent has been doing a great job she…

Laurent has been doing a great job she is Kind and professional

Pamini Β· 9 March 2022

Agent replied Β· 31 October 2024

Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Bailey

Bailey S. - thank you for sorting out the couple of issues we had. Great service! ..and you kept us informed through out, and we’re happy with the resolution. We also appreciate you stepping in on this one.

Jonathon Β· 9 February 2024

Agent replied Β· 31 October 2024

Dear Jonathon, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I've had an amazing experience thus far with Dexters Kennington. The estate agents are all incredibly kind people who are open and sociable. I've also really appreciated their responsiveness and all of their help and suggestions. Great service and really fantastic people.

Valentina Β· 10 November 2023

Agent replied Β· 9 November 2024

Dear Valentina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service

I have used dexters for rental with my last two properties. The team have been amazing. The process is made so simple and I can go to them with any issues with the rental and staff are always happy to help. Would Deffo recommend.

Chris Β· 19 September 2023

Agent replied Β· 31 October 2024

Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We had the best experience with…

We had the best experience with Dexters, would 100% recommend.We were managed by Vicky B and she was just amazing! Helped us through every step and constantly communicated with us. The whole team seems to be very knowledgeable and work well together.Thank you.

Alice Β· 13 October 2023

Agent replied Β· 31 October 2024

Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rafi from Dexter Estate Agents( Hendon)…

Rafi from Dexter Estate Agents( Hendon) was exceptional in helping us buy our first home. His professionalism, dedication, and support made the process effortless. We highly recommend him for anyone seeking a reliable and caring estate agent. Thanks, Rafi, for making our dream come true! 🏑

Arax Β· 25 July 2023

Agent replied Β· 31 October 2024

Dear Arax, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently purchased through Dexters Kennington and had great service from George, to be fair by far the best experience I've had with an agent for some time. Always responsive and kept me updated throughout the process. Also, his recommendation for a solicitor was spot on as the sale exchanged in under 2 months!

Ian Β· 10 November 2022

Agent replied Β· 9 November 2024

Dear Ian,Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have been my agents to buy, sell and manage

Dexters have been my agents to buy, manage and sell flats for over three years now. For property management their team notably Edward Brodkin and Negin Nasiri have always gone over and above to manage my properties exceptionally. Can not reccomend them enough!

Ajay Β· 10 October 2023

Agent replied Β· 31 October 2024

Dear Ajay, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Efficient and helpful service

Dealing with Dexters was organized,we always referred to Petros Giorganios(Senior property Manager) who was very kind and helpful.He always responded to our calls and took it immediately into consideration and to give us the best service

IBRAHIM Β· 14 March 2024

Agent replied Β· 31 October 2024

Dear Ibrahim, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

5/5

Google

Pleased with our property purchase via Dexters. Special call out to Harry Williamson and Sally Thorpe who went the extra mile in supporting us to conclude this in an efficient and timely manner. Thank you both!

Smita Β· 14 March 2024

Agent replied Β· 9 November 2024

Dear Smita, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kennington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters estate agents Kew are the worst…

Dexters estate agents Kew are the worst estate agents I have ever dealt with. Don’t assume they will follow professional standards. I am amazed at the good reviews -sounds like a different company. Not a good experience.

Michael Β· 21 February 2024

Agent replied Β· 31 October 2024

Dear Michael, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service from Khadija

This well-deserved 5-star review is for my property manager Khadija. Khadija's foresight in anticipating my needs was exceptional. Without needing to ask, she provided timely updates, making the entire process seamless and stress-free. Truly appreciated.

Nanxi Β· 2 April 2024

Agent replied Β· 31 October 2024

Dear Nanxi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

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