Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAnother agent that is all over you…
Another agent that is all over you until you pay your contract deposit, then you don't even get a response to your email asking if they have it. Like the previous poster, I am now wondering if I will get ANY service from them when we need stuff fixing. Likely not.Edit - I have had a response on TP and will email hoping for a response.
Louise · 27 July 2023
Agent replied · 31 October 2024
Dear Louise, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel was more than helpful with our…
Rasel was more than helpful with our situation and communicated everything so well and clear, more than happy !
Sol · 22 June 2023
Agent replied · 31 October 2024
Dear Sol, Thank you for your kind comments regarding Rasel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJames Wittich a patient agent
James Wittich is a very responsible and patient agent who also worked efficiency and assisted us to solve problems during whole transaction.
Sammy · 21 March 2023
Agent replied · 31 October 2024
Dear Sammy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotGDPR breach
This estate agents and its staff are shocking. They have a total disregard for GDPR, as they have repeatedly called me 12 times, when then have never been given my details. Each time they have been advised of the wrong number, yet they still persisit in using a telephone number they have no permission to have stored on their database. If this is how they conduct themselves with a complete stanger, I cannot imaging how they treat clients!
Xxxxxxxx · 12 May 2022
Agent replied · 31 October 2024
Thank you for your feedback.I am sorry that you have been called multiple times. I have now ensured your details have been removed from our database and once again apologise for any inconvenience this may have caused. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service from Stacie Pardoe
After several exchanges of emails and phone calls regarding the rented property me and my family live at, finally had the pleasure of meeting Stacie during one of the regular visits. All the work she has been doing with/for us has always proven to be of excellence. I'm not a "write a review" person, but when a service is outstanding deserves to be recognized. Thank you Stacie Pardoe for being our Property Manager!
Marta · 15 November 2019
★★★★★ 5/5
TrustpilotVery happy with Dexters.
We have had 2 apartments rented for us by Dexters for over 10 years and have always found them to be reliable, professional and very courteous. All of the managers who dealt with our specific matters were excellent and Marco, our latest manager, proved to be exemplary. Very happy with Dexters.
CM · 12 June 2024
Agent replied · 31 October 2024
Thank you for your brilliant review in relation to Marco from our Property Management Team and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been fantastic.
James · 12 September 2026
★★★★★ 5/5
GoogleDominic and George turned upside down our notion of what estate agents actually do. They were totally professional from start to finish. We always felt they were on our side even though they were acting for us in our sale and for the vendor in our purchase. This only works when a high level of trust with a client has been developed, which in turn demands an excellent level of communication. We never had to chase but they never pretended that progress had been made when it hadn't. They knew when to push for action and when to hold back. Their knowledge of market values was spot on and they trod a perfect line between advising and holding back. Champagne well deserved.PositiveProfessionalism
Tom · 9 January 2022
Agent replied · 8 January 2025
Dear Tom. Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotRental
Dealt with Louis Preston. Really professional and efficient. A pleasure to deal with.
Ms · 12 November 2023
Agent replied · 31 October 2024
Dear Ms G, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, especially Christian Pengelly who is always available and ready to help.
KA · 9 November 2023
Agent replied · 31 October 2024
Dear KA, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a great Estate Agents who…
Alistair was a great Estate Agents who made the process quick and simple.
Rob · 6 November 2023
Agent replied · 31 October 2024
Dear Rob, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA buyer's perspective: Dominic Reeves at Dexters Kennington is the finest estate agent I have ever encountered. Knowledgeable, realistic, responsive, tenacious, and calm.PositiveResponsiveness, Quality, Professionalism
George · 10 November 2022
Agent replied · 9 November 2024
Dear George, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI used Dexters to sell my flat when another local agent didn't perform at all well. Dexters were absolutely brilliant and did everything possible to help our sale get completed. Special mention must go to Nathan Salter who was such a fantastic support throughout the process and worked so hard to make everything happen. Thank you to the rest of the Dexters team as well, who were all so positive, friendly and professional.
Susy · 10 November 2022
Agent replied · 9 November 2024
Dear Susy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMassive thanks to Rasel who provided…
Massive thanks to Rasel who provided exceptional support and communication throughout my renewal process. Extremely helpful and professional!
Rodi · 22 June 2023
Agent replied · 31 October 2024
Dear Rodi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a great help
Alistair was a great help during our mutual clients transaction. Great communication, he kept us updated throughout and ensured a smooth transaction.
ASharma · 16 February 2023
Agent replied · 31 October 2024
Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters (Kentish Town) review
As a landlord, overall I’m pleased with the service of Dexters across offices. They are professional and their people are good.
Max · 11 May 2026
★★★★★ 5/5
TrustpilotLedi Peka has been great to deal with…
Ledi Peka has been great to deal with and very helpful.
Richard · 8 December 2023
Agent replied · 31 October 2024
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been going to Nora for most of…
I have been going to Nora for most of my issues now at my flat and she has been very quick and efficient in her responses. I never had hope with Dexters as they usually take a while to get back to me. Since I have been in contact with Nora, I must say my view has changed. Thanks
CF · 8 December 2023
Agent replied · 31 October 2024
Dear CF, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBoth George and Clara have been absolutely fantastic! As a first time buyer I had a number of queries and they both quickly answered any questions I sent there way (always comfortable asking them questions even if it seemed minute or silly). No ask was two big for them and as a buyer they ensured I was comfortable and aware of all aspects of the purchasing process. Always honest with their approach and helped me secure my dream property whilst carrying a level of professionalism I hadn’t experienced with other agents. I really couldn’t recommend them enough and I know they’ll be very successful in their real estate careers. Wishing them all the best, a extremely happy buyer, Mike.
Mike · 10 November 2021
Agent replied · 9 November 2024
Dear Mike. Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kennington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters provided a first class service in connection with the sale of my property. They managed the process efficiently and professionally and kept me and the buyer well informed throughout. They played a key role in getting the sale over the line and managing the sale during a period when the property was still occupied by tenants. George Carlin, in particular, did a great job and feedback form my tenants during the viewing process was glowing; I found him a pleasure to deal with. I would definitely use them again.PositiveResponsiveness, Quality, Professionalism
David · 10 November 2021
Agent replied · 9 November 2024
Dear David, Thank you for taking the time in providing such lovely comments about George in our Kennington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service.
I had a minor problem with my fridge and a major one with a blocked drain. I phoned Dexters and Donalina Gargrupe handled both problems for me quickly and effectively and with a friendly, polite manner.She kept me informed (the problems ranged over a week due to a miscommunication with a maintenance company) and was quick to chase up the company involved. A very impressive performance!
Sharon · 6 June 2023
Agent replied · 31 October 2024
Dear Sharon, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEfficient, Professional & Helpful
Since Jamie has been responsible for managing our property, we have found him to be honest, efficient and reliable. He is always professional and helpful and always communicates well.
Marco · 11 April 2022
Agent replied · 31 October 2024
Dear Marco, Thank you for your lovely 5 star Trustpilot regarding Jamie. The team will really appreciate your kind words. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotSpammers
Spammers. Went in there to look at flats, they took all my info, never helped me find a flat, but they do keep on spamming me (weekly emails) with random flats. I tried unsubscribing, didn't work cause their address is not valid. This is against GDPR by the way.
Mary · 23 June 2024
Agent replied · 31 October 2024
Dear Marry, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica was highly efficient and…
Jessica was highly efficient and successfully dealt with a renewal for me. Thank you very much
G · 14 July 2023
Agent replied · 31 October 2024
Dear G R, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
