Trusted Agent profile · Lambeth
★★★★★
1,952 reviews across 2 platforms
323 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE
Dexters's office in Lambeth, at 323 Kennington Road, is rated 4.4 out of 5 across 1,952 reviews on two platforms, including 308 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dexters Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleI used Dexters to rent out my flat for 10 years. They were excellent. They then helped me when it came to selling and were courteous, friendly, efficient and honest. Dominic was a pleasure to deal with.
Dear Catherine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExtremely Professional
Matt was extremely professional in all his interactions and really helped facilitate meaningful discussions with the sellers. It was a pleasure to work with him to find our next home.
Dear SB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAndy was really helpful & look forward…
Andy was really helpful & look forward to him helping us further in the near future
Thank you for taking the time to leave a lovely review regarding Andy. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters
Having recently used Dexters with the assistance of selling my property, both Carlo and Alistair were extremely helpful with assisting throughout the process to ensure the sale went as smooth as possible. Would highly recommend their services.
Dear Joe, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotjust particular agent
just particular agent, so they book a viewing to my place and I was concentrating on other stuff during the whole visit, and would expect the agent to answer the questions from the visitor. Yet, the visitor kept trying to ask me things e.g. the epc, tax band and whether the heater is electric while I believe the agent should know the answers (these are basic stuff), yet he just folded his arms and allowed the visitor to bother me. At the end, I just said 'you should ask the agent, he might know more.' Then the agent put a long face to me. The whole thing is unprofessional and ridiculous.
Dear Dorothy, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina is great
Donalina was really helpful and responsive when we had an issue with our heating. She immediately put us in touch with the maintenance team, who also responded very quickly. Very happy with this service.
Dear Tess, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHappy with the level of service we received from Jasmine, George and the rest of team. There was no hard sale to use them and they were able to pair us with a buyer. Thanks
Dear Jonathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had an amazing experience with Dexters, Nathan and Verity supported me throughout the buying process from the start till the end. Super grateful for everything they have done. Definitely recommend the company!
Dear Anna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotAmazing service!
As a tenant Indre is the best property manager I have ever dealt with! She is professional and deals with maintenance issues quickly. Thanks Indre!
Dear Lee, Thank you for taking the time to leave a lovely review regarding Indra. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat lettings agency
Dexters has been a great agency to work with. They’ve handled the moving process/property management efficiently and swiftly, and with total professionalism. My rental property has been managed by Jadasa Andjadiumi - who has been extremely supportive and efficient in ensuring that all the procedures run smoothly. Having worked with other agencies in the past, I’m very happy to now be working with Dexters as their services are unmatched.
Dear Homar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat service
I moved to a new property almost 3 months. Nicole is my reference for the property management,I couldn't wish for a better person, she's very efficient and helpful ,anything it has to be done in the flat is delivered fast. Thanks
Dear Isabella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLauren has been awesome and very helpful with getting our flat sorted for us
We had been speaking with Lauren who has kindly showed us around our new flat we are moving into. Lauren was very accommodating, helpful and answered all our questions efficiently and professionally. Lauren was very helpful throughout every step of the process.
Dear Christos, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters were amazing with regards to…
Dexters were amazing with regards to the sale of our property. It was not the easiest of sales but Janine was absolutely amazing in keeping me up to date with the progress of the sale. 10 out 10
Dear Darren, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery smooth end of tenancy experience
I was a tenant at a property managed by Dexter's with Petros Giorganios as the property manager. My end of tenancy process was very smooth and my deposit was returned with very minimal and justifiable deductions. I was pleasantly surprised by the experience. All of my queries were promptly resolved and communication channels (email and phone) were always open.
Dear Atul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotUnprofessional behaviour
Unprofessional behaviour and no comminication. In May 2023, my roommate and I were locked in our apartment due to a broken lock that was never repaired despite reporting the problem in October when we first moved in. Dexters management did not respond to us and for personal and health and safety reasons we had to leave the apartment, so we contacted an outside emergency agency and Dexters would not refund our money!!!!
Dear Camilla, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks very much to the whole team at Dexters Kennington, in particular Nathan and George for your energy and efficiency in selling our flat!
Dear Suzie, Thank you for your kind comments regarding the Kennington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would highly recommend to work with George as he was always available and always responsive for your enquiries. I haven’t had any day that he came back to me next day. He was always in touch with myself and also seller side. He definitely made the process much more easier for me and will be great to work with him again in the future. Appreciate all of your help George :)
Dear Hilal, Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty inspections
Kelly has been very helpful in visiting the property to check how we’re getting on and to see if any issues needed addressing.
Dear Cal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotIt's time we talk about these 'agents'
It's time we talk about these 'agents'. In over a week I received 4 calls a day from 3 different phone numbers, all during peek business hours (I'm fully employed with an actual job to do) and literally refused to reply to emails. For them it's all a game of chase where you are the idiot who's supposed to bend backwards and chase them hoping they grant you a place to sleep. And when you reply, all you hear is people partying, music, and very poor connection. Get a grip, you guys are literally disgusting. They also have the smallest selection of houses and keep on sending me the lower end of the barrel even tho I'm looking at quite high rents in 1 beds. JOKE OF A BUSINESSJOKE OF A COMPANYJOKE OF AN AGENCY
Dear Matteo, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotdisrespectful of customer preferences
This company spams us with "Dear Homeowner" letters every few weeks despite my requests to stop. This intrusive marketing approach is:
Dear Robert , I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you and have your address removed. Kind regards, Asma, Customer Relations
5/5
TrustpilotI have had the absolute pleasure of…
I have had the absolute pleasure of working alongside Alistair MacLean on a very complex sale transaction which has taken a number of months to complete. Throughout the transaction Alistair has remained patient, kind and pro-active depsite the hurdles which have appeared along the way. Alistair has fantastic communication skills and managed to keep the tranaction together despite the numerous difficulities. I am certain that the transaction would not have successfully completed without Alistair's involvement. As Head of a Residential Property Department for a medium sized regional practice, I deal with many agents on a daily basis. Alistair has definitely stood out as one of the best agents I have ever known and I hope to work with him on many future matters. It would bring a huge smile to my face to recieve a sales memorandum confirming I will be assisted by Alistair on a future sale matter as I know the transaction will be in very safe hands! Alistair - a huge THANK YOU from myself and my clients for all that you have done. We could not have completed without you!Best wishes Gemma Bath
Dear Gemma, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alistair, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have a rental property managed by…
I have a rental property managed by Dexters. I have had a number of issues with a previous tenant and damage to property. I have been particularly grateful for the help of Graziana who throughout a difficult situation was always the one who was incredibly responsive and efficient in managing any problems. I know that if issues arise she is the one that will go out of her way to get it sorted.
Dear Arvind, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFast and Efficient Service
Fast and Efficient Service - Highly Recommended!I recently had the pleasure of dealing with the Dexters house management team and landlord of my apartment, and I must say that I was extremely impressed with their prompt and efficient service.My washing machine had broken down, causing me a lot of inconvenience, but I was pleasantly surprised when I received a call from their team informing me that a new machine would be installed in my apartment within a few hours. The installation was completed without any hassle, and the new washing machine is working perfectly fine.I really appreciate the effort that the team put in to ensure that the issue was resolved quickly and efficiently. It is comforting to know that I have a responsive and attentive team to turn to whenever I need assistance.Overall, I am extremely happy with the outcome and I highly recommend their services to anyone in need of reliable and professional assistance.Thank you, Dexters Team (Poppy Russel), for your prompt and courteous service. You have certainly earned my trust and loyalty.Sincerely,Victoria
Dear Victoria, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAbout a month ago, I started looking at properties. Genuinely professional service from Michelle at Dexters Kennington. She is really friendly and always respond to phone calls and emails immediately. We will certainly continue to use and recommend Dexter's Kennington to anyone who wishes to sell their property in the area.
Dear Claire, Thank you for your review regarding your experience with our Kennington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
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Tell us what you need and we'll put you in touch. Dexters Kennington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
