Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave had a very good experience with Donalina.
Have had a very good experience with Donalina from Property Management. When getting quotes she always gets comparison quotes with out having to be asked, and always punctual in getting back to us too.
Henry · 30 June 2023
Agent replied · 22 October 2024
Dear Henry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Kensal rise team have been very…
The Kensal rise team have been very helpful and friendly in helping find a home would 100% recommend!
Saz · 19 June 2024
Agent replied · 22 October 2024
Dear Saz, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotMaintenance issues
I always seem to have to chase up issues.
Edward · 21 November 2025
★★★★★ 5/5
TrustpilotWe have had great support during our…
We have had great support during our tenancy from Graziana Doronzo. She is very insightful and always ready to resolve any issue. Thank you, Graziana!
Jake · 29 January 2024
Agent replied · 22 October 2024
Dear Jake, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotOne of the worst agents I came across
One of the worst agents I came across. deceiving contracts and wrong information were provided , the price of which the tenant pays. Made me think a million times before using them again or even to consider renting another property.The property has severe damp, mould and no maintenance
Speechless · 7 December 2021
Agent replied · 22 October 2024
I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly at customerrrelations@dexters.co.uk with further details and we will then look into this for you. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWe’ve been on the house hunt over the…
We’ve been on the house hunt over the past couple of weeks. Mia has helped us a lot during that time! She’s been very prompt with her responses and helpful throughout the whole process. It has really helped to ease the pressure of the house search.
Stoyo · 9 March 2022
Agent replied · 22 October 2024
Dear Stoyo, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatash has managed my property for c
Natash has managed my property for c. 20 years. Her personal attention has continued with Dexters and her new team. They have managed some unusual & challenging situations well.
Peter · 20 October 2023
Agent replied · 22 October 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent property management!
Connor from property management was a great help in solving cleaning issues at the end of a tenancy: the property management services overall are punctual and effective. I can highly recommend them!
Janet · 3 August 2023
Agent replied · 22 October 2024
Dear Janet, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe agents were very lovely in helping us find a new home. Elizabeth in particular took around in a car to viewings and understood our needs.
Jye · 27 December 2023
Agent replied · 22 October 2024
Dear Jye, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst agent ever
Worst agent ever. I travelled 1 hour for a viewing and they cancelled the appointment 15 mins before the viewing. WASTE OF TIME. AVOID.
Benwang · 7 February 2024
Agent replied · 22 October 2024
Dear Benwang Xu, I am sorry to read your 1* review comments. I have passed them to the manager of the office as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleReally great experience with Crystal. She is fantastic and truly cares about all parties involved. Very happy with the process.
Sukhi · 26 July 2025
★★★★★ 5/5
TrustpilotI have been dealing with Nabeel Khan…
I have been dealing with Nabeel Khan recently and he has been very responsive and on top of things in dealing with my rental property.
Gunther · 12 January 2024
Agent replied · 22 October 2024
Dear Gunther, Thank you for taking the time to leave a lovely review regarding Nabeel. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid Dexters - plenty of other agents in the sea
As a buyer - entered me in a contract race without my knowledge.As a landlord - asked for a reference, link was dud but they said it was fine and completed, so don't trust their referencing process.
London · 22 February 2023
Agent replied · 22 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have had a very good experience with…
We have had a very good experience with Dexters in general and Olivia Shenton-Sharp in particular who is helping us finding our desired flat. She understood from the beginning our needs and has been quite helpful guiding us and showing properties that could match our expectations.
Hector · 13 February 2022
Agent replied · 22 October 2024
Dear Hector, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters is a reputable company
Dexters is a reputable company, Rasel in particular has made the process of renewal so much easier to understand and has provided with excellent communication throughout. Very professional and knowledgeable, I highly recommend.
Sarah · 22 June 2023
Agent replied · 22 October 2024
Dear Sarah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSince renting our first property with them, we've only had a wonderful experience with Dexters. For the past two years, our rental manager has been Andrew Hogg, who has been incredibly helpful, always available and willing to help. A huge thank you and apologies for all of our stupid questions over the years ;) Would only recommend.
Varvara · 26 January 2019
Agent replied · 24 January 2025
Dear Varia, Having read your review, we would like thank you for your feedback about our Clapham High Street Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
TrustpilotKelly Baldwin and Stacie White look…
Kelly Baldwin and Stacie White look after day 2 day communication on a rental property that you manage for us . Their responses are timely effective and efficient
Tony · 28 October 2023
Agent replied · 22 October 2024
Dear Tony, Thank you for taking the time to leave a lovely review regarding Kelly and Stacie. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDisgraceful way treating potential…
Disgraceful way treating potential customers! Avoid! Am surprised higher management employ these bunch of immature muppets! Try to intimidate you and think they can speak to you however they like. You seriously need to get some training in customer service. Stay well clear of Dexters Twick!
SD · 1 February 2022
Agent replied · 22 October 2024
We are disappointed to read your 1 star review. We have spoken to the office and have asked the Directors to look into this. If you would like to email us about this further please do contact us at customerrelationsteam@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCaitlin McCartney has been very…
Caitlin McCartney has been very responsive and helpful in resolving recent maintenance issues. We’ve been renting through Dexters for many years and they’ve always been excellent.
ELIN · 11 December 2023
Agent replied · 22 October 2024
Dear Elin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent estate agents and management team
Dexters are very well organized. The property management team are excellent. Always very prompt and professional at their responses. Annie Buckland and Kim Stone are always very helpful.
Chris · 25 October 2023
Agent replied · 22 October 2024
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShayan being the agent is really…
Shayan being the agent is really helpful and kind, helping me a lot in processing the contract and connecting with the landlord. Hope we can start out new tenancy soon! Definitely recommend!
Livi · 12 July 2023
Agent replied · 22 October 2024
Dear Livi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team
We have been renting through Dexters for over a year, any queries we have are handled wonderfully by Graziana Doronzo, who is a pleasure to deal with.
Consumer · 14 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBought property through tim, excellent service, highly recommend!
Stefan · 15 November 2025
★★★★★ 5/5
TrustpilotReliable estate agents
Dexters is a reliable estate agent company. They helped me to find a perfect flat. They always help me to resolve any maintenance issues quickly and professionally.
Customer · 9 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
