Every review we hold for the L/Derry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe worked with Stephen McCarron MRICS at Donnybrook for our recent house purchase, and what a relief we did. He produced the most comprehensive initial survey we’ve seen, with lots of explanations on what everything meant. When foam insulation was flagged as an issue, our mortgage provider would only accept a survey from an MRICS surveyor, and luckily we’d been working with Stephen from the get go, so we were covered there. He performed the additional checks our mortgage provider requested, and returned for final checks once the foam was removed. Our provider was satisfied with his thorough reporting and issued the mortgage. Stephen was lovely to work with and we would recommend him to anyone. Many thanks Stephen!
Shauna · 12 November 2024
Agent replied · 23 October 2024
Hi Shauna
Thank you so much for the wonderful review. We are very happy that Stephen met and exceeded your expectations. We wish you the very best in your new home.
Team Donnybrook
★★★★★ 5/5
GoogleThe Donnybrook team are outstanding. We sold and purchased through them and their attention to detail and communication was amazing throughout. All of the team were so friendly and professional. In particular Eamonn went over and beyond and exceeded our expectations in every aspect of dealing with both our sale and purchase. We are delighted with the service we received from Donnybrook and would highly recommend them to anyone.
Carly · 11 April 2024
★★★★★ 5/5
Google5 stars from us!
Thank you to Eamon who sold our property, you went the extra mile to make sure everyone in the chain was achieving their best along with keeping it real!
You kept us well informed throughout the journey and made life very easy from reccomending solicitors, to advice on how the market was trending, to scouting for new interest.
Such professional and trustworthy people I couldn't recommend them highly enough and this was the 2nd property dealings we had with Donnybrook.
Fiona · 16 April 2023
★★★★★ 5/5
GoogleTop service from the team at Donnybrook. I purchased my first home through them and found that they were on the ball with any queries and handled the transaction professionally. Big shoutout to Conaire!
Mark · 20 April 2025
★★★★★ 5/5
GoogleWhere can I start? As a young first time buyer, the process was quite intimidating from the outside but as soon as I saw my to-be home and was contacted by Eamonn in Donnybrook I had a 5 star service. Not only did he accommodate showing me a house before working hours, he kept in touch with me the whole process. I even ended up getting some furniture included so the home was move in ready once the contracts were signed. I cannot wait to speak to Donnybrook in the future to get more great deals, the best in the market! Special thanks to Eamonn!
Kerri · 22 June 2022
★★★★★ 5/5
GoogleThe Donnybrook team are fantastic. We recently bought a new build property and as first time buyers, this was a daunting experience. One we could not have done without the help of Donnybrook - Ciara in particular. Ciara's customer service approach is second to none and we will be forever grateful for how comfortable she made us feel throughout the 9 month process. The knowledge and experience Ciara has put our minds at ease with every query we had, no matter how big or small. She went out of her way to make sure we understood what was happening and what the next steps of the process were. Thank you Ciara & Donnybrook for facilitating a brilliant first time buying experience!PositiveResponsiveness, Quality, Professionalism
Laura · 28 August 2021
★★★★★ 5/5
GoogleWe worked with Eamon through Donnybrook for selling our property. Honestly couldn't recommend both himself and the company enough. Everything to do with our sale was done in a timely manner and Eamon rang with updates every few weeks, even if it was just to let you know that it was still moving smoothly. Through buying a property I have been in contact with many other estate agents and none come close to the level that Donnybrook are at.PositiveResponsiveness, Professionalism
David · 22 June 2021
★★★★★ 5/5
GoogleEamonn and the team at donnybrook provide a fantastic service. They went the extra mile for myself and partner when buying a new build house. They were available to answer any query or question we had. Buying a new build house can be slightly daunting but i have to say they made it a breeze. I would not hesitate in recommending donnybrook when buying a new home.
Steve · 22 June 2020
★★★★★ 5/5
GoogleI couldn't recommend Stephen and the team at Donnybrook highly enough! Stephen has been a pleasure to work with in finding our dream home. His knowledge and experience is second to none. He kept us informed at all stages and was always available to answer any queries. An absolute gentleman and an invaluable asset to our city!
Paula · 16 April 2022
★★★★★ 5/5
GoogleWe would highly recommend Donneybook Estate Agents. Stephen whom we dealt with from start to finish was extremely knowledgeable and professional . Thank you also to Eamon for his help also. Both gentlemen were on hand if we had any queries. Thank you for everything, we very much appreciate all you did for us.PositiveResponsiveness, Quality, Professionalism, Value
Grace · 28 August 2021
★★★★★ 1/5
GoogleProbably the worst EA in the country
Jnigo寒意 · 13 September 2024
Agent replied · 23 October 2024
Dear Reviewer,
Thank you for taking the time to share your thoughts, although we couldn't help but notice your penchant for dishing out personal comments, much like your apparent love for takeaway food, which seems to feature heavily in your review history. While we appreciate your culinary expertise, it’s hard to address vague criticisms when they’re served anonymously and without detail.
If there are any specific concerns you’d like to bring to the table, we’d be happy to chat and resolve them professionally. Feel free to reach out directly when you're ready to discuss things beyond one-star zingers.
Kind regards,
Donnybrook Estate Agents
★★★★★ 5/5
GoogleWe would highly recommend Donnybrook Estate Agents . In our dealings with Stephen, Ciara,Norman and Eamon we found them very professional , knowledgeable and very helpful during the lockdown period when the housing market came to a standstill. We were always kept up to date with any details regarding the sale of our old home and the purchase of our new house.
A big thanks again to the Donnybrook Team for their great job well done.
S&V&M
Viktoria · 22 June 2021
★★★★★ 1/5
GoogleHaving purchased a house through this agency I can wholeheartedly recommend that you avoid if at all possible.
KASSEY · 16 April 2023
Agent replied · 21 June 2024
Hi Kevin (we got your name from another one of your reviews). We at Donnybrook Estate Agents are always grateful for feedback, good or bad, as it assists us with our overall performance and helps improve customer satisfaction. As you can imagine we want to address the issues you have had so we researched our database to find your details in order to resolve your concerns. We have come up blank and cannot locate anyone within the last 12 months called Kevin who has purchased a home from us.
As Google reviews are important to any business we also keenly aware that fake reviews (good or bad) are posted frequently and when little or no detail is supplied by the poster it implies the post or poster are not genuine. We are sure that if this is a genuine review you can provide us with more information by either contacting us directly or by editing your review with additional detail.
Thank you.
Team Donnybrook
★★★★★ 1/5
Googleenquiry about buying a house they put you of straight away. They couldn't be bothered with you unless you have cash. They expect all buyers to have their house sold already. Stay clear.
Richard · 11 April 2024
★★★★★ 5/5
GoogleAmazing experience from start to finish 😃
Friendly and Attentive staff with quick responses to any queries.
staff went above and beyond 100% if your looking for a sign this is it choose these guys to work with 😅 …
John · 16 April 2023
★★★★★ 5/5
GoogleWe cannot speak highly enough of the service received with our sale and purchase of a new property with Donnybrook. Eamonn guided us through the whole process and was always available to help along the way. First class service from the whole team and would highly recommend to anyone.
Jonathan · 16 April 2022
★★★★★ 5/5
GoogleDealt with eamon from donnybrook throughout my whole mortgage process from helping with advice to get a mortgage in principle right through to chasing solicitors for answers when I couldn't get anything from them myself would 100 percent recommend them to anyone especially first time buyer's
Lee · 16 April 2022
★★★★★ 5/5
GoogleI recently sold my old home through Donnybrook. The team at Donnybrook were a joy to deal with from start to finish, helping me negotiate a number of obstacles, going over and above in terms of service and seeing my sale through to …
Mark · 16 April 2022
★★★★★ 5/5
GoogleI'd highly recommend Donnybrook Estate Agents in Derry for their professionalism and knowledge of the market place. I have dealt with the Donnybrook team for over 20 years through work and private resales and found them to be very efficient and effective in the property market.PositiveProfessionalism
Darren · 22 June 2021
★★★★★ 1/5
GoogleI recently bought a house from Donnybrook estate agent s . I wasn't happy with my experience with them .Felt they added extra stress on the week I was moving. Would not recommend this estate agent in my opinion !
Grace · 16 April 2022
★★★★★ 5/5
GoogleExcellent and down to earth company!
AMMCK · 11 December 2021
Agent replied · 10 December 2024
Thank you for your kind review AMG.
★★★★★ 5/5
GoogleThe Donnybrook team are fantastic. We recently bought a new build property and as first time buyers, this was a daunting experience. One we could not have done without the help of Donnybrook - Ciara in particular. Ciara's customer service …
Laura · 16 April 2021
★★★★★ 5/5
GoogleAfter an unsatisfactory experience with another estate agent I decided to give Donnybrook a try. I have to say I have never worked with a more competent team. They all had the utmost transparency, professionalism, were extremely competent, …
Shaun · 16 April 2021
★★★★★ 5/5
GoogleEamon and All the team at donnybrook where fantastic. Nothing was ever a problem. They were constantly keeping us informed and made the whole process a lot less stressful. Would highly recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Michaela · 28 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
