Trusted Agent profile
★★★★★
52 reviews across 1 platform
11a Station Road, Knowle, B93 0HL
Vision Properties's Knowle office at 11a Station Road is rated 4.8 out of 5 across 52 reviews on 1 platform, including 52 Google reviews rated 4.8.
Every review we hold for the Knowle office, from every platform, shown as written. First names only.
5/5
GoogleThanks to James, Julie & the rest of the Vision team at Knowle for a 5 star service from the minute we viewed our now new home in Knowle, to the moment we moved in. James & Julie especially went above & beyond with regular updates on progress & clear communication. Their friendly but professional approach made what was a potential stressful process less so. We would definitely recommend Vision to anyone looking to move or purchase a new home. Thank you all👍
5/5
GoogleVision properties have been excellent. They keep you in the loop whilst deciding on a good tenant and are very efficient and organised. I have been really happy with their service and when I acquire future properties I will use them. Special shoutout to Sheikh who handled our apartment viewings and letting and has a high level of attention to detail and is an exceptional estate agent. Highly recommend this company and their services.
5/5
GoogleVision have been brilliant selling our home in Dorridge, especially James, Julie and Justin who make a great team. We loved the photos and Julie always did such a professional job showing viewers around our home. The regular updates and advice throughout the process made moving home much less stressful and we felt we truly received the service we were promised at the beginning. Thank you all.
2/5
GoogleOur viewing on Tuesday, 20th May was scheduled for 12:00 PM at Belgrave Village, Griffiths Close, Birmingham. The viewing was arranged after seeing the listing on Zoopla, and Shaikh from their team was the agent handling it. We arrived about 15 minutes early, and to his credit, Shaikh was punctual and received us on time. However, he ended up showing us a different apartment than the one we had seen advertised on Zoopla. He did inform us about the change on the spot, explaining that the originally listed apartment was already under offer. While we appreciated the advance notice, we assumed the alternative would be similar in size and layout. Unfortunately, the apartment he showed us was noticeably smaller and did not meet our expectations. Although the building had good facilities, we were disappointed with the specific unit shown. There was no proper apology or effort to explain things in advance, and overall, it felt like there was a lack of coordination and communication from their side. We left the viewing unsatisfied.
5/5
GoogleSelling a home is not an easy process but the staff at Vision, particularly Julie, James, and Justin made it so wonderfully easy. Excellent photos, commented on by our friends, great marketing brochure and helpful advice. Thank you.
4/5
Googlethe Vision team have been absolutely fantastic in finding us tenants within a week and ensuring all the paperwork, references and agreements are a seamless process. Looking forward to a long term partnership with Amelia and the rest of the Coventry based team. As we are not based close to our rental property, we are looking for a hands off service and are hoping this is the case.
5/5
GoogleThank you Vision Properties for recently selling my father's house. From our first contact through to completion Justin and his team were professional, competitive, and did what they said they would do. They went over and above when we encountered issues. We were pleased that we had chosen to use their services.
5/5
GoogleWe’ve just moved from Knowle a few miles south into Warwickshire and our sale was handled by James, Justin and the team at Vision. Absolutely five star service from start to finish with that personal touch! Our home sold in just a few days without open advertising and just through word of mouth. We honestly cannot fault the service.
5/5
GoogleLiving in New Zealand on a different timezone and deciding to sell my house in the middle of Covid Lockdowns, I contacted Vision Properties as I needed someone that I could trust to get the job done on my behalf, they did not let me down. While there were a few delays outside of anyone's control, James kept in touch with the Buyer, and both Solicitors and kept me updated on progress throughout. The end result was Exchange and Completion on the same day which I do not believe would have been possible without their help and perseverance. Thank You James & JustinPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAshleah made it very easy into moving to our new rented home.She was very communicative and very responsive no matter how many times you called her.Her politeness and her professionalism put us at ease all the time.We are super happy about all their services.I can recommend a million times.Keep up the good work team.
5/5
GoogleExcellent service from Vision ( Jason, James and Julie,)from initial contact and discussion of valuation of my property to the accompanied viewings with enthusiast staff who had got to know my property , giving me prompt feedback and then the negotiated sale, keeping both parties updated to ensure exchange and completion. Felt welcomed with the dog when I called into the office in Knowle and there was even a dog water bowl.
5/5
GoogleJulie, James and the team are a pleasure to work with. They really have the customer experience at heart! They are super knowledgable and professional. I would thoroughly recomend buying and selling using Vision. Great team
5/5
GoogleJulie and James were fantastic when we bought our new home.
5/5
GoogleThis letter I penned after the excellent service I received from all the team at Vision, explain how highly I regard Vision Properties:- Dear Justin, I just wanted to thank you and your team for the excellent service you have provided throughout our house sale. You have been more than helpful through every step of the process and, your response times to any query raised have been second to none. I have had very negative experiences with Estate Agents in the past and, your courtesy, attention to detail and professionalism, have proved to be a refreshing and very welcome change. I will have no hesitation in recommending your company to family and friends in the future. Please feel free to use this testimonial on any platform you choose - an excellent service should always be commended. Kindest regards, Vikki EvansPositiveResponsiveness, Quality, Professionalism, Value
Hi Vikki, thanks for leaving us a 5* review. We are pleased to hear you are happy with the service provided by us. We wish you lots of luck for the future in your new home!
5/5
GoogleIn the past, we have approached some of the larger, more established estate agents in the area to value our home but, they always made us feel that we were just a figure and simply wanted to make money from the sale of our house. Vision were a breath of fresh air from the time they walked through the door to the day we handed over our keys. The whole team were so lovely and approachable, yet maintained a professional manner at all times. They genuinely cared about our property and wanted to do the very best for us. We felt they maximised the value of our property without rushing the sale for their own statistics. Saying that, it was exactly 2 months from the day we accepted an offer to the completion date, thanks to them keeping track of the process and helping it to progress! In our opinion, the best part of their service was when Julie (who was to carry out the viewings) came to look around our house the day before to see exactly what it was like and ask things like "where is the boiler?" - a basic question that we always ask estate agents when we view and they very rarely know the answer to. We cannot recommend Vision enough and are so grateful to them for all that they did for us.PositiveResponsiveness, Quality, Professionalism, Value
Hi Georgie, thanks for leaving us a 5* review. We are pleased to hear you are happy with the service provided by us. We wish you lots of luck for the future in your new home!
5/5
GoogleSelling a house has been made simple and professional with Justin and his team. They kept to there word by producing quality photo and what I believe is a service you wouldn’t get from an estate agent in the area. My property sold in under …
5/5
GoogleWe have recently just sold and purchased through vision properties knowle and it’s been the most outstanding service. Justin, Julie and James went above and beyond for us and really gave it that personal, nothing was too much trouble touch. …
5/5
GoogleWe sold our house with V1sion and I was thoroughly impressed with the service they provided. Julie, Justin and James were excellent, very friendly and extremely helpful. Thank you so much for all of your support and help of the past few months especially with COVID-19 you handled the situation very well. I highly recommend them.
5/5
GoogleVery professional tenant management service by the whole Vision team. Appreciate it
5/5
GoogleVision properties is a 10/10 company. We sold and bought through them and received an amazing service from the whole team. They were on hand to guide and advise us throughout and would chase the solicitors for updates without being instructe3d to do so. I am always led by recommendations which is why i fully indorse vision properties for there service. Many you.
5/5
GoogleAshleah is amazing, always very responsive to any questions you have, as well as being very professional, I would recommend the Vision team to everyone
5/5
GoogleJustin and the team at Vision provided a brilliant service from start to finish. They managed the entire process in a highly professional way, providing helpful feedback and actively marketed the property being sold. The brochure they …
5/5
GoogleOur thanks to Justin and his team for all their assistance with our recent purchase! We have now sold two properties with them and their constant professionalism, efficiency and helpfulness has restored our faith in Estate Agents and would therefore have no hesitation in recommending them!
5/5
GoogleHaving recently sold our property in Knowle through Vision Properties we were thoroughly impressed and would not hesitate in recommending them. Communication was great throughout the process, with excellent photos that really showed off our house to its true potential. Justin and his team worked tirelessly from start to finish and for a great price.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Vision Properties's Knowle office has 52 reviews across 1 platform: 52 on Google.
Vision Properties Solihull is rated 4.8 out of 5 across all 52 reviews, and 4.8 out of 5 on Google from 52 reviews.
Vision Properties Solihull, 11a Station Road, Knowle, B93 0HL.
