Every review we hold for the Knebworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHalcyon have no idea of customer service. after a failure of the banisters on the main entrance to the building all we were told is "you may have to wait until after the weekend". When challenged with the fact that children and persons recovering from major surgery had to use the stairway, and it would be unsafe, they responded that we would just have to stay in our flats all weekend. When asking to speak to a manager we were refused , and left to deal this the junior clerk left in charge
Tony · 26 April 2022
★★★★★ 5/5
GoogleUntil selling my BTL property I had used Halcyon as my letting agent for over seven years. They were always very efficient and kept meticulous records in terms of rent collection, organising maintenance (at reasonable rates), inspections, and generally keeping both tenants and myself continually up to date. They have always been friendly and easy to contact and respond pretty much immediately by phone or email as required. I wouldn't hesitate to recommend them to anyone wanting a letting agent to manage a BTL property.
Simon · 16 April 2022
★★★★★ 4/5
GoogleProvided me with an excellent service from viewing with Miss Allison til keys handover. Special thanks to Miss Veronique for dropping by to personally check up on me and dealing with some technical difficulties.
Angelita · 16 April 2018
★★★★★ 5/5
GoogleDebbie, Vicki and the rest of the team have been wonderful and very helpful throughout our tenancy. They are very approachable and made our lives easier. We really appreciate everything they did for us. The service is superb and never selfish even through pandemic they took care of us. Kudos!
Juvy · 26 April 2023
★★★★★ 5/5
GoogleWas with Halcyon in 2 properties for 9 years, the office staff were always responsive and polite and even if the landlords weren’t able to resolve Halcyon would keep you informed. Would definitely rent with them again in the future.
Gareth · 16 April 2022
★★★★★ 5/5
GoogleThe team at Halcyon House are super friendly, super efficient and couldn't do more to help if they tried. Thoroughly recommended.
Amanda · 14 April 2023
★★★★★ 5/5
GoogleWonderful experience with Halcyon House. They worked extremely hard for me to rent a gorgeous flat and were there every step of the way offering support and keeping me up to date. Staff are extremely kind and very helpful and understanding.
Freda · 16 April 2019
★★★★★ 5/5
GoogleI have been a happy tenant for over 6 years. All the Halcyon team have been very friendly and keen to help. Every issue has been dealt with promptly and in a professional manner. Can't recommend their services enough!
Marketa · 27 April 2019
★★★★★ 5/5
GoogleHalcyon house is the place to come if you want to rent privately. The staff are professional, kind,caring and so helpful. It really does take the worry away from renting privately. Thank you to all the staff at halcyon house.
David · 17 June 2018
★★★★★ 5/5
GoogleThe team at Halcyon House are super friendly, super efficient and couldn't do more to help if they tried. Thoroughly recommended.
Amanda · 16 June 2022
★★★★★ 5/5
GoogleExcellent service, they went above and beyond to help me. I have had such bad experiences in the past but the Halcyon team were professional and really cared. Thank you! DF.
Dan · 16 April 2018
★★★★★ 5/5
GoogleHalcyon were professional and helpful and got me a good tenant in a very reasonable time frame. Would happily use them again to let out my property.
Ian · 16 April 2018
★★★★★ 5/5
GoogleGood letting agency from a tenant's perspective
Bijal · 26 April 2022
★★★★★ 5/5
GoogleI have received very good service from Halcyon House. Thanks
Arun · 16 April 2019
★★★★★ 5/5
GoogleFriendly staff and fair terms. Would recommend.
Celeste · 16 April 2019
★★★★★ 4/5
GoogleRating only, no written review.
Jon · 26 April 2021
★★★★★ 4/5
GoogleRating only, no written review.
Nagaraj · 26 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Fabrizio · 27 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
