Every review we hold for the Kirkcaldy office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI sold my home in Essex England, spoke to Myra on numerous occasions she promised me the earth and delivered nothing !!! I suggested 5 properties and she advised against all, she promised she would have a place before I left England, Never answered a phone call and even when I found a place I offered to pay anything, she finally emailed me on the day I should have completed and exchanged to tell the place I wanted was off the market, if it wasn’t for the fact I’m half Scots and have family and siblings in Edinburgh Burntisland and Glenrothes I would say it was a totally anti English thing, DISGUSTING SERVICE, IN FACT NO SERVICE, SHES A DISGRACE
Kim · 26 November 2022
★★★★★ 1/5
Google**Gross Negligence and Unprofessional Conduct, Landlords Beware**
I am acting on behalf of a landlord whose property has been shockingly mismanaged by this agency. Despite more than eight months of rent arrears (unpaid since August 2024), the agency has failed to initiate any legal action, despite having clear grounds for eviction under Scottish tenancy law.
Communication has been consistently vague, evasive, and unprofessional. Now, without warning or proper explanation, the agency is attempting to disinstruct itself from managing the property entirely, abandoning its responsibilities at a critical point.
Worse still, during a recent phone call, a baseless and defamatory accusation was made against me, which I have categorically denied and am challenging formally.
I am in the process of submitting a formal complaint and escalating this matter further. The handling of this tenancy has been nothing short of disgraceful. Landlords should exercise extreme caution before placing their trust, or properties, with this agency.
Mo · 29 April 2025
★★★★★ 5/5
GoogleFound dealing with Martin and Co an absolute pleasure! I’ve had 3 separate dealings with Martin & Co I couldn’t fault the service at all. As far as my experience with them they bent over backwards for me every time I needed them. If I ever needed a rental again they would be my first choice. I couldn’t recommend Martin & Co enough for how they helped me when I needed a property, the team in Kirkcaldy were fantastic!! Very happy customer.
Steven · 29 June 2020
★★★★★ 1/5
GoogleWhatever is going on with this place and the people needs God’s help. I have compassion for you all and pray things will take a better direction (than my personal experience) for everyone involved.
Aura · 6 October 2024
★★★★★ 1/5
GoogleAbsolutely shocking service!
Phoned 3 weeks ago wanting to view a house in Glenrothes,Myra is the 1 that took the call never has she got back to me,have phoned on several occasions to be … More
Ross · 22 November 2020
★★★★★ 1/5
GoogleTried several times to arrange viewings for rental properties and was consistently told I'd be called back and never was. I gave my details every time and they never seemed to keep them on file. They listed properties as available when they weren't and have just been really difficult to work with. We've been desperate to find somewhere for weeks now and all the rentals in town seem to be through this agency so we've made no headway.
Poor service and really unhelpful during a time when you really need some help to find a place to live.
A · 14 July 2021
★★★★★ 1/5
GoogleTried to contact the office several times to view a property, found it very difficult to speak with Myra and found any comms quite sharp and dismissive. Was persuaded to have a drive by viewing of the property as despite listing it unable to view as tenant sill in situ. Agent seemed to know nothing about the property either and there appears to be a neighbour problem due to lack of maintenance done by current tenant. Was almost persuaded to put down a deposit without viewing the property, surely an agent doing this cannot be right?! Then heard nothing, oh with the exception that the Landlord has now put the rent on the property in Fleming Way in Burntisland up to £700. Then got a message saying that they were starting viewings, then another that the landlords friend has going to look at the property and guess what after all of that the landlord let it to his mate. Such a waste of everyone's time. Given all the other negative reviews maybe I have dodged a bullet. What a shame this franchise is not to the usual good standard for Martin and Co. Good luck renting with them - the reviews speak for themselves regarding the Kirkcaldy branch.NegativeResponsiveness, Professionalism
Karen · 14 June 2021
★★★★★ 1/5
GoogleTried several times to arrange viewings for rental properties and was consistently told I'd be called back and never was. I gave my details every time and they never seemed to keep them on file. They listed properties as available when they weren't and have just been really difficult to work with. We've been desperate to find somewhere for weeks now and all the rentals in town seem to be through this agency so we've made no headway. Poor service and really unhelpful during a time when you really need some help to find a place to live.
Myrtle · 30 March 2021
★★★★★ 1/5
GoogleTried to contact the office several times to view a property, found it very difficult to speak with Myra and found any comms quite sharp and dismissive. Was persuaded to have a drive by viewing of the property as despite listing it unable to view as tenant sill in situ. Agent seemed to know nothing about the property either and there appears to be a neighbour problem due to lack of maintenance done by current tenant. Was almost persuaded to put down a deposit without viewing the property, surely an agent doing this cannot be right?! Then heard nothing, oh with the exception that the Landlord has now put the rent on the property in Fleming Way in Burntisland up to £700. Then got a message saying that they were starting viewings, then another that the landlords friend has going to look at the property and guess what after all of that the landlord let it to his mate. Such a waste of everyone's time. Given all the other negative reviews maybe I have dodged a bullet. What a shame this franchise is not to the usual good standard for Martin and Co. Good luck renting with them - the reviews speak for themselves regarding the Kirkcaldy branch.
Karen · 30 March 2021
★★★★★ 1/5
GoogleThis is one of the worst letting agencies in the entire United Kingdom. The flat was filthy when we moved in, food left rotting in the cupboards and fridge, stripped windows, no TV despite the promise of one, 2 weeks of no heat in winter with no response from them, etc. Its truly unbelievable that this, THE ONLY SERVICE your company provides, is somehow beyond your ability to do competently, being unable to accomplish even the most basic aspects of it apparently. I've made sure to warn everyone I can about this "agency" and their underhanded and incompetent business practices.
Kevin · 18 March 2021
★★★★★ 1/5
GoogleAbsolutely shocking service!
Phoned 3 weeks ago wanting to view a house in Glenrothes,Myra is the 1 that took the call never has she got back to me,have phoned on several occasions to be …
Ross · 13 April 2020
★★★★★ 1/5
GoogleTried several times to arrange viewings for rental properties and was consistently told I'd be called back and never was. I gave my details every time and they never seemed to keep them on file. They listed properties as available when they weren't and have just been really difficult to work with. We've been desperate to find somewhere for weeks now and all the rentals in town seem to be through this agency so we've made no headway.
Poor service and really unhelpful during a time when you really need some help to find a place to live.
Myrtle · 9 February 2021
★★★★★ 1/5
GoogleTerrible company to deal with, agree with the other comments, lies after lies after lies. Myra must constantly be on the other line( yep you have heard it many times also) They still have my deposit 8 weeks on, oh I pulled out of the deal after being told more lies. Even the lady that owned the house I was going to rent has pull the plug on them... Tut Tut poor old Martin & Co
Alex · 4 July 2020
★★★★★ 1/5
GoogleTerrible company to deal with, agree with the other comments, lies after lies after lies. Myra must constantly be on the other line( yep you have heard it many times also) They still have my deposit 8 weeks on, oh I pulled out of the deal after being told more lies. Even the lady that owned the house I was going to rent has pull the plug on them... Tut Tut poor old Martin & Co
Alex · 30 March 2020
★★★★★ 1/5
GoogleMy experience is pretty much the same as the lady below. I have a feeling we were looking at the same property. I gave up in the end. I’m not spending my days phoning people who can’t be bothered to phone or email back.
Also, if a landlord does give the property to his mate.....at least have the decency to tell the people who were interested in it. 👍NegativeResponsiveness, Quality, Professionalism
Catriona · 29 June 2021
★★★★★ 5/5
GoogleBeen using Martin & Co close to 2 years now.
I have had nothing but a great experiencing using them.
Before we moved to Kirkcaldy we used an Edinburgh estate agents (Broughton Property) who were god awful and treated you like a second class citizen. I can safely say that Martin & Co have restored my faith with estate agents.
Would 100% reccomend, ask for Myra shes a delight!
Ben · 5 July 2019
★★★★★ 5/5
GoogleBeen using Martin & Co close to 2 years now. I have had nothing but a great experiencing using them. Before we moved to Kirkcaldy we used an Edinburgh estate agents (Broughton Property) who were god awful and treated you like a second class citizen. I can safely say that Martin & Co have restored my faith with estate agents. Would 100% reccomend, ask for Myra shes a delight!
Ben · 31 March 2019
★★★★★ 1/5
GoogleAbsolutely disgusting behavior from Myra! Lies lies and more lies. Did work on a house for her in February, it's now July and still no payment. She takes no responsibility and expects you to just roll over and forget about it. I would avoid myra like the plague.
Kim · 6 March 2023
★★★★★ 1/5
GoogleAvoid at all costs!! Shocking customer service. I could write a book, won't waste my time.
Sharon · 6 October 2024
★★★★★ 1/5
GoogleI personally know two people that Myra has had a hand in killing in their property's, and more that they've forced into homelessness through negligence.
She, and in lieu Martin in Co, refuse to sort any severity of black mold and … More
DeathCrunch · 6 March 2022
★★★★★ 1/5
GoogleI personally know two people that Myra has had a hand in killing in their property's, and more that they've forced into homelessness through negligence.
She, and in lieu Martin in Co, refuse to sort any severity of black mold and …
DeathCrunch · 13 April 2022
★★★★★ 1/5
GoogleTerrible service! Once - they don't show up at all. Then second time after we have rescheduled, the agent was 15 minutes late, in addition she didn't let current tenants know they were coming. Super awkward, finally said that we won't have access to the property that day and cancelled on the spot. Awful!
Marcin · 19 March 2019
★★★★★ 1/5
GoogleSome previous reviews sum them up, smoke and mirrors, unhelpful and unprofessional. Used them as a landlord for 10 years but the last 3 were completely unacceptable and finally moved on from them. The aftercare and service was atrocious. My opinion - avoid like the plague whether tenant or LL.
Andrew · 18 March 2020
★★★★★ 1/5
GoogleThis is one of the worst letting agencies in the entire United Kingdom. The flat was filthy when we moved in, food left rotting in the cupboards and fridge, stripped windows, no TV despite the promise of one, 2 weeks of no heat in winter …
Kevin · 13 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
