Trusted Agent profile · Kingston upon Thames

Dexters Kingston reviews in Kingston upon Thames

4.3

★★★★★ Great

2,516 reviews across 2 platforms

4 Wood Street, Kingston Upon Thames, KT1 1TG, KT1 1TG

Dexters's office in Kingston upon Thames, at 4 Wood Street, is rated 4.3 out of 5 across 2,516 reviews on two platforms, including 476 Google reviews rated 4.8.

Google logo

4.8 / 5

476

Reviews on Google

This office

Trustpilot logo

2,040

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Karishma AMIN

Karishma approah to business was no nonsense approach - was breathe of fresh airvery helpful and penty of resources

Mr · 23 June 2023

Agent replied · 22 November 2024

Dear Mr M Radia, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Horrible! Be careful before deal with this guys. I will give more details soon.

Metin · 23 April 2025

5/5

Trustpilot

Dexters take customer service…

Dexters take customer service seriously! ….and it pays to do so in the short, medium and long term.

Customer · 17 July 2023

Agent replied · 22 November 2024

Dear Customer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Started bad but getting better

Started badly but they were responsive and so I am changing my rating in the hopes that this turn around continues.

Rajan · 12 April 2023

Agent replied · 22 November 2024

Dear Rajan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I want to thank both Dexters and dear…

I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks

Ali · 9 March 2022

Agent replied · 22 November 2024

Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big 'thank you' to George at Hendon…

A big 'thank you' to George at Hendon for all his help with the sale of our property.

Peter · 3 July 2023

Agent replied · 22 November 2024

Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Taking you to the wrong property hoping…

Taking you to the wrong property hoping for a sale when it is not even the property you wanted to see. The MD is crazy also, sending rude emails and forgetting to remove you off CC.

Dino · 27 February 2021

Agent replied · 22 November 2024

Dear Dino, I have tried to trace your name on our database but have been unable to find you. If you could give me some further details along with your full name and email address, I can then look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Jadasa helpful in multiple situations

Jadasa helpful in multiple situations - prompt answer and always follows up

Francesco · 20 November 2023

Agent replied · 22 November 2024

Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive

Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.

Alison · 4 September 2023

Agent replied · 22 November 2024

Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Effective Sales Progression

Excellent communication enabled a tricky job to get over the line

Tom · 1 December 2023

Agent replied · 22 November 2024

Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Prompt Response to query

I received a very prompt, thorough and polite response to a query.

Judith · 6 November 2023

Agent replied · 22 November 2024

Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing customer service

Amazing customer service, property managers are more than helpful and act very fast

Aga · 13 October 2023

Agent replied · 22 November 2024

Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

I would not trust Dexters with…

I would not trust Dexters with anything.They are playing games behind your back and lie.Experience with Jack in Battersea office is so bad and shameless.Dont believe the good reviews they are not genuine.

Simon · 18 August 2021

Agent replied · 22 November 2024

Dear Simon, I am sorry to read your review in regards to your recent experience with our Battersea team. As we have been unable to locate your details, please can you contact me at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Myra

MyraThank you for always dealing with issues or updates in a caring way.

Elis · 9 October 2023

Agent replied · 22 November 2024

Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have an amazing experience with Ida…

I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!

Ailin · 16 May 2022

Agent replied · 22 November 2024

Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The Dexters team were great

The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.

Joe · 28 October 2022

Agent replied · 22 November 2024

Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Super helpful and great communication

Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!

Isabella · 14 July 2023

Agent replied · 22 November 2024

Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

To go agency

Very helpful people. Seems like they know what you need and work with suggestions around your expectations.

Akos · 13 June 2023

Agent replied · 22 November 2024

Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Set up numerous viewings with various agents in Kingston. Dexters were the worst agent (by a country mile) to deal with. Zero attention to detail.

Philip · 18 October 2024

5/5

Trustpilot

Bailey couldn’t have been more helpful…

Bailey couldn’t have been more helpful and responsive; thank you so much!

Matilda · 13 October 2023

Agent replied · 22 November 2024

Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Bunch of spammers

Dexters appear unable to manage their database effectively and continue to send unsolicited emails even after I asked them to remove me from their mailing list. Would not trust them with my property/rental.

Michael · 4 June 2021

Agent replied · 22 November 2024

Dear Michael, I am sorry to hear that you have been receiving contact from us which you have not wanted. If you could please email us at mydata@dexters.co.uk with your details, I will ensure that we remove your personal information. Kind regards, Evie Fisher Customer Relations Team

1/5

Trustpilot

The worts agency so far

The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!

The · 20 April 2023

Agent replied · 22 November 2024

I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am very satisfied with Nadia's…

I am very satisfied with Nadia's service, she is so professional and efficient

מאור · 6 September 2023

Agent replied · 22 November 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Talullah at Dexters

Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.

Fiona · 2 August 2022

Agent replied · 22 November 2024

Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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