Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLee Porter is amazing
Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.
Ayo · 21 November 2023
Agent replied · 22 November 2024
Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHarry was my contact for the sale of my flat in Kingston and did a great job 'hand-holding' the whole process. Great job and thanks Harry!
Rachel · 25 September 2024
Agent replied · 25 October 2024
Dear Rachel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery impressed by your knowledgeable, hard working and engaging agent, Isabella Briley. She waited (while I was waiting at a wrong property) patiently and was understanding to why I was lost trying to locate the property. She's admirable for her personality and keeping an eye out for a home suitable for me. You are fortunate to have such an employee. Well done and keep up the good work. I'm certain it'll see you far.
Lakshmi · 25 September 2024
Agent replied · 25 October 2024
Dear Lakshmi, Thank you for taking the time to leave the team such a great review. Your comments are really appreciated and we are delighted you received a 5* service and if we can be of any further help, please get in touch. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters have managed my properties for…
Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.
Aileen · 6 August 2024
Agent replied · 22 October 2024
Dear Alieen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent communication at the end of…
Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone
Ascherl · 15 November 2023
Agent replied · 22 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOn point
Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well
Craig · 3 May 2024
Agent replied · 22 October 2024
Dear Craig Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing people and human interactions
Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all
Mahmoud · 10 November 2023
Agent replied · 22 November 2024
Dear Mahmoud, Thank you for taking the time to leave a wonderful 5* Google review. Suzy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have been working with Sonia and her team at Dexters for a number of years now. Sonia has always been very helpful and efficient in dealing and managing all our requirements. Thank you.
Sunil · 28 April 2024
Agent replied · 25 October 2024
Dear Sunil, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBella is great at informing you about properties that meet your search criteria. She is reliant, replies fast and great at her job!
Abinay · 2 November 2024
Agent replied · 24 November 2024
Dear Abinay, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 1/5
TrustpilotThey asked me to write a review
They asked me to write a review, so here is my honest experience.
SY · 18 June 2026
Agent replied · 24 June 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 4/5
TrustpilotLetting our property...
We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.
Steph · 27 November 2023
Agent replied · 22 November 2024
Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery accommodating, professional and kind. Thank you Kelsey.
Hassan · 26 March 2026
★★★★★ 5/5
TrustpilotExcellent estate agent…
I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone
Sanjee · 8 January 2024
Agent replied · 22 October 2024
Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJess has been great throughout this whole process. Her responsiveness and clarity has made letting this property through Dexter's seamless. Would highly recommend reaching out to Jess if you are looking for rental properties in the Kingston area.
Charlie · 29 January 2024
Agent replied · 25 October 2024
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic experience
Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!
Jake · 19 June 2023
Agent replied · 22 November 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLooking for a new property is very stressful if you do it alone, thankfully I've been in contact with Taylor McNeil who has been helping me with viewings and keeping me updated on new properties that just become available. Me being busy with work I sometimes don't have time to search online for what is new on the market and keep up with all the filters, so having someone notifying me if something new has become available that fits within our requirements, is a blessing. Thank you!
Catarina · 28 May 2024
Agent replied · 25 October 2024
Dear Catarina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI am very happy to recommend Dexter’s estate agent. Over the past years, they have managed my property, and have given me valuable advice on maintaining and looking after my property - always reliable. My thanks goes to Sonia and her team.
Eman · 26 October 2023
Agent replied · 25 October 2024
Dear Eman, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLouis Preston - Property Manager
Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!
Yana · 13 July 2024
Agent replied · 22 October 2024
Dear Yana, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKelsey has been very helpful in helping me find a property to rent and has a great attitude, the most recent viewing was a great experience and I'm looking forward to other viewings and other help in the future
MrKrab · 23 May 2025
★★★★★ 5/5
TrustpilotWe have used the services of Dexters for a long time
We have used the services of Dexters Kingston for over 20 years initially buying properties and later letting them. Overall, we have been pleased with the service provided. The staff are professional and friendly. Sonia is efficient and fast acting as well as charismatic. Normally they let our properties pretty quick.
MRS · 27 January 2023
Agent replied · 22 November 2024
Dear Mrs Novikova, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey Hargan is assisting me in my process of finding the perfect property, and doing an amazing job! Thanks to Dexter and Kelsey!
Sascha · 18 October 2024
Agent replied · 25 October 2024
Dear Sascha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters Property Management
I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.
Mike · 13 August 2024
Agent replied · 22 October 2024
Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's Letting Review
I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.
Roger · 16 May 2024
Agent replied · 22 October 2024
Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Property Management
I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.
Edward · 27 June 2023
Agent replied · 22 November 2024
Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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