Stags reviews

★★★★★ 5/5

Google

The Stags team were really professional and effective in the marketing of my property. They listened to my ideas on targeting and created a clear plan of action. After every viewing they gave me clear feedback so we could adjust our sales plan. Karen leads a great team and were a pleasure to work with. Thank you

Julian · 9 April 2025

★★★★★ 5/5

Trustpilot

From start to finish Michelle and…

From start to finish Michelle and Claire , and of course Ashton, .were always friendly , helpful, efficient and extremely caring and patient with the difficulties we faced. Thank you so much for helping us sell our home, we have already told numerous people how fantastic you have been and recommend you emphatically.

Gerrard · 9 March 2026

★★★★★ 5/5

Trustpilot

One of best estate agents--Stags, Totnes

One of best estate agents in Totnes---Stags!! I used the same agent twice for selling my properties in the past. I also used their rental section as well. They are professional yet very approachable. Always friendly and good communications. Especially Luke and Imogen are excellent. I highly recommend the Stags, Totnes!!

Shimako · 12 September 2024

★★★★★ 1/5

Trustpilot

Two months ago I went to view a…

Two months ago I went to view a property to rent in Simonsbath on Exmoor. I was shown around a spacious bungalow and decided there and then that I would apply to rent it. I was told that there were two other parties applying and that all of our applications would be sent to the landlord. I didn't hear anything for a week, so I called Stags to enquire as to whether a decision had been made. I was told that the landlord was very apologetic about the delay, and a decision was imminent. Another week went by and again I called, and received more or less the same update. After more time had gone by, I searched on Rightmove/Zoopla/OnTheMarket for a different property. But I found that the bungalow I had applied for at Simonsbath was still being advertised, even though there were three parties had applied and were being considered by the landlord. Not only that, but the photos had also been updated as there were no kitchen appliances in the original photos. A day later I received an e-mail from the Tiverton office of Stags, stating that they were extremely sorry about the delay, but it was basically the landlords fault. I responded to this e-mail, stating that they were actually also to blame, and that they were working with the landlord for alternative applicants, and that their advert had been updated. Needless to say, I have never heard from them since. I have dealt with other letting agents, who have had the manners to keep me updated, and to tell us straight away if our application was unsuccessful, and not been lied to. As far as I know we still have a live application submitted, but two months on we have settled into a nice cottage in South Wales, where the agent told us within two hours that we had been successful applying. So Stags, please take this review as a termination of our application, you are extremely unprofessional, have no compassion towards customers at a stressful time, and are dishonest.

Simon · 27 September 2022

★★★★★ 5/5

Trustpilot

A big thanks for the wonderful team…

A big thanks for the wonderful team especially Jackie and Tess at Stags Exeter. They were polite, professional, helpful, friendly, and a real pleasure to work with. At best agents can be 'dream makers' and creating the possibility of finding your perfect home and in this case they made that happen. Stags are also very methodical too, in the package they give and inventory check from start to finish. Each person i speak to at Stags I have had the same great service and experience. I give them 10/10!

Tara · 1 September 2022

★★★★★ 5/5

Trustpilot

Ben from stags in Barnstable must be…

Ben from stags in Barnstable must be one of the best estate agents in the country. Profensional, Honest, Knowledgeable and always goes the extra mile. It was a pleasure working with him and his team.

Smk · 26 June 2026

★★★★★ 1/5

Trustpilot

Not only did it take many attempts to…

Not only did it take many attempts to get the representative to actually turn up and value my property for rental, but even after they did, they have ignored me since and not actually replied with any validation or report. I have chased the representative several times and even the general enquiries several times over the last six months but have had zero replies. A terrible company with non-existent customer service.

Jack · 11 August 2025

★★★★★ 5/5

Trustpilot

great professional service from the Totnes team

On our initial visit to Stags Totnes we were warmly welcomed and all staff were friendly. We have subsequently dealt with the Stags Totnes office over the past few months, both in person, but largely by phone and online due tour remote location from the office and they were very helpful and professional. We dealt initially with Imogen but sometimes in her absence, Luke dealt with our enquiries and was fully up to speed with our house purchase. Equally important is the friendly, professional way the telephone is answered and swiftly put through to the correct person or someone who can handle the query. Well done to all.

Christine · 14 April 2025

★★★★★ 5/5

Trustpilot

Excellent Service from Stags Lettings

I used Stags Lettings in Dartmouth to advertise our three bedroom house in Kingswear. Incredibly happy with their service, all staff were very helpful, polite and professional. Our house was let within a couple of weeks to a perfect tenant - very happy thank you.

Richard · 17 February 2026

★★★★★ 5/5

Google

Thanks to the team at Stags Kingsbridge for getting our sale over the line in a very difficult market.

Pete · 16 December 2025

★★★★★ 5/5

Google

We have been really impressed with Stags from the moment we met Karen and subsequently chose Stags to market our home. All the staff in the Kingsbridge branch have been second to none, courteous and caring and having dealt a lot with Abby, she has always been so helpful and ensured the process to be stress-free! The feedback from viewings were honest and considerate and we are delighted to highly recommend Stags to anyone wanting to sell their home.

Trevor · 17 June 2023

★★★★★ 1/5

Trustpilot

Worst estate agent stags Dartmouth/Totnes

Worst estate agent! They're only interested in getting the money from the tenant and not if someone has a complaint about the tenant. Have had a nightmare since the new tenants have moved in, noisy at all times of night. Cooking very smelly foods at all hours, knowing there is an issue with ventilation. My personal belongings have now been ruined as the food smells have stuck dispite washing ect. Smoking in the property despite it being against the tenancy agreement. Stags have done the bare minimum to solve any of this. They have now stopped replying to my emails as they clearly don't want to bother with me or the issues now. If you are thinking about letting out your property don't use stags, they will essentially let the tenants ruin your property despite multiple complaints from multiple residents. Have had to get the council involved about the noise as stags don't want to know!

Kieron · 30 January 2025

★★★★★ 2/5

Trustpilot

They just wasted my time

They just wasted my time. Plymouth branch sent someone to do written valuation for Court of Protection requirement, which was explained to them before they came. They came & did a good job for a verbal valuation BUT then failed to deliver a promised report or communicate properly with my attempts to obtain said report over the next month or so!

T50084W · 2 September 2025

★★★★★ 5/5

Trustpilot

TOP Drawer customer service

Well having had a quick glance on the website I had a call from Karen F asking if there was anything that I needed help with. To say Karen went above and beyond would be an understatement at best, an amazing lady putting all my concerns at bay. A highly professional and knowledgeable lady, first rate customer service and the type of employee no company should let go

John · 22 November 2022

★★★★★ 5/5

Google

We were delighted to pick up the keys to our new house recently and want to thank Karen and team for making the process so smooth and easy. From viewing to completion in just over 2 months, thank you!

Lisa · 17 June 2022

★★★★★ 5/5

Google

Thanks to Abby and Karen for the smooth purchase of our new house!

Mark · 24 May 2024

★★★★★ 1/5

Trustpilot

Not Good

They tend to give you a high valuation to get you to put your property for sale with them. Then you hear nothing from them and they do not return your calls.

MR · 25 March 2026

★★★★★ 5/5

Google

Five stars for Neve’s brilliant customer service. Really helpful and warm.

Sebastian · 16 December 2025

★★★★★ 5/5

Google

Thank you very much to Stags of Kingsbridge for their very friendly and professional help and advice at all times. It has been a pleasure to have the advantage of their expertise in selling my flat.

Jennifer · 15 March 2025

★★★★★ 5/5

Google

I had an very positive experience selling through Stags Kingsbridge, and would not hesitate to recommend them to friends or indeed to use them again myself. All communication was dealt with very promptly and professionally, and I felt valued and supported throughout the process. I knew that their fees were a little higher than other agencies in the area, but their level of service and attention was well worth the extra investment, particularly as they quickly secured a sale at a favourable yet fair price. They also dealt efficiently with any issues that arose during the conveyancing process. Additionally, their advice and marketing of the property was very well-pitched, especially the superb photographs, plans and EPC by Legallez & Co. They clearly know the local market extremely well and use this expertise to the advantage of their clients. Thank you Stags!

Lucy · 17 June 2022

★★★★★ 5/5

Trustpilot

Excellent Service

Our first experience of letting our 2 properties through Stags Tavistock. They could not be faulted. Very knowledgeable professional staff, who kept us well informed and updated throughout the process. Maria and Catherine were a pleasure to deal with.

Margaret · 16 March 2024

★★★★★ 1/5

Trustpilot

Unbelievably bad experience

Luke from Stags Totnes came to visit my property a week ago ( Wed 26th March ) to carry out a valuation. I made an error with the time of the appointment however it made no difference to the appraisal as I was at home anyway. I was not informed at any point that the response would take so long.

Tom · 2 April 2025

★★★★★ 5/5

Trustpilot

Simply the best

Such a fantastic team. Very progressive, flexible sales and commitment to deliver the end product. You guys are the best at what you do.

Jimbonline · 20 March 2026

★★★★★ 5/5

Trustpilot

House Goals achieved

Stags of Yeovil have been brilliant for us. Ashton met us for the property viewing and allowed us space to view it at our on pace and moments where my husband and I could privately discuss our thoughts as we went along and I was very grateful for that. Michelle and I were in regular contact at the office, throughout the experience and she was friendly and helpful, always happy to answer my questions or respond promptly by email. They have all been highly professional and I cannot thank them enough for all the help in getting us to our end goal. Thank you.

Gemma · 20 March 2024