Every review we hold for the Kidsgrove office, from every platform, shown as written. First names only.
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5/5
TrustpilotCrewe branch
Had a couple phone calls with Corrie in Crewe and found her very helpful and happy to answer and questions and queries. Great service
Chantelle Β· 9 June 2020
Agent replied Β· 15 June 2024
Dear ChantelleThank you so much for your great 5 star review, please do not hesitate to contact us if we can be of further assistance to you.Kind RegardsButters John BeeCrewe
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5/5
TrustpilotExcellent service
All of the staff particularly Jo were professional, helpful and friendly.I would definitely recommend Butters John Bee to anyone who is planning to buy a home.
Verity Β· 8 September 2019
Agent replied Β· 15 June 2024
Hello Verity, thank you for taking the time to leave us such lovely feedback. We wish you all the best for the future in your new home. Many thanks, BJB Stafford
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5/5
TrustpilotPutting the customer first.
Excellent service from start to finish from Hayley Kelly at the Stafford branch. She went out of her way to make things happen on time and her focus and intervention at various time throughout the process enabled things to run smoothly. I appreciated Hayley's customer focus and would recommend her as the 'go to' person within branch.
Lindy Β· 27 January 2020
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5/5
TrustpilotMichael has worked hard to find aβ¦
Michael has worked hard to find a tenant for our property in Congleton.He has stayed in contact to update me regularly on progress.Thank you
Michael Β· 28 May 2020
Agent replied Β· 15 June 2024
Dear MichaelThank you so much for your great review, please do not hesitate to contact us if we can be of further assistance.Kind RegardsButters John BeeLettings
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5/5
TrustpilotAbsolutely brilliant service from Johnβ¦
Absolutely brilliant service from John Butters Bee. Rebekka Gill has kept me informed at every stage. I would definitely recommend them as a estate agents.Kelly Delaney
Kelly Β· 2 July 2019
Agent replied Β· 15 June 2024
Thank you for you're lovely review Kelly. We hope you are very happy in your new home.
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5/5
TrustpilotFaultless service from Luke Hill
Faultless service from Luke Hill. Nothing was too much trouble, and he was very much on the ball at all times. He found a tenant very quickly and all the associated paperwork was promptly done. I certainly would use this estate agent again, they have happy well trained staff, what more could you ask.
Anna Β· 22 November 2020
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5/5
TrustpilotMaddy showed me round she was veryβ¦
Maddy showed me round she was very helpful and polite
Amelia Β· 14 October 2022
Agent replied Β· 15 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.Kind RegardsBJB Crewe Sales Team
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1/5
TrustpilotAs a first time landlord I went withβ¦
As a first time landlord I went with bjb but lived to regret it they told me my tenants would be moving out in four weeks so I gave notice where I was living and now going to be homeless as can't stay on they don't reply to messages avoid like the plaque
David Β· 24 October 2020
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5/5
TrustpilotExcellent communication
Trusted the bjb team to manage and let my latest investment. Corrie in particular kept me updated on the tenancy application. Thank you.
Steve Β· 11 March 2020
Agent replied Β· 15 June 2024
Hi Steve Thank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Corrie, please do not hesitate to contact us if you need any further helpMany thanksButters John BeeCrewe - Lettings
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5/5
TrustpilotAmazing customer service by Emmaβ¦
Amazing customer service by Emma from the Crewe office. She was friendly, polite and easily understood and had an excellent customer care attitude.
Jade Β· 6 March 2020
Agent replied Β· 15 June 2024
Dear JaydeThank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Emma, please do not hesitate to contact us if you need any further help.Kind RegardsButters John BeeCrewe - Lettings
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5/5
TrustpilotBest estate agents in winsford
Best estate agents in winsfordWell they did just sell our property for the second time in 5 yearsGreat supportPhotos too good if i am honest
Danny Β· 19 April 2019
Agent replied Β· 15 June 2024
Dear Danny Evans, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
TrustpilotLauren & Teresa have been fab helpingβ¦
Lauren & Teresa have been fab helping me put offers in for my perfect home. It was accepted! Now look forward to the completion π
Natalie Β· 10 April 2019
Agent replied Β· 15 June 2024
Thank you so much for your lovely feedback Natalie.
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5/5
TrustpilotBig thank you Liz Thompson.
Thank you for helping and guiding us through the process at the end of our tenancy. Great outcome and very much appreciated.
Laura Β· 11 June 2020
Agent replied Β· 15 June 2024
Dear Laura, Thank you for your review about Liz, if we can help with anything else please do not hesitate to contact us. Kind regards, Rebekka GillLettings Branch Manager
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5/5
TrustpilotButters John Bee, Winsford
Great service on the rentals side through Jenna Stelfox at Winsford. Flexible and always there for assistance and an honest opinion.Thanks again, Steve Edwards
Stephen Β· 10 September 2019
Agent replied Β· 15 June 2024
Dear Stephen, Thank you for your lovely review regarding the service that Jenna provided for you. You have been a pleasure to work with and we hope you are very happy in your new work ventures. Kind regards, RebekkaLetting Manager
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1/5
TrustpilotRubbish
Rubbish! They do not communicate and my queries are left unanswered.
Graham Β· 12 June 2022
Agent replied Β· 15 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
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1/5
TrustpilotHopeless
Hopeless. Can never get through to the branch. How they manage to sell properties is beyond me.
Alastair Β· 7 July 2021
Agent replied Β· 15 June 2024
Hi,We're sorry to hear this. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@spicerhaart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
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5/5
TrustpilotDebbie Ashford-Thom Helpful & knowledgeable
Left a message for a call back. Debbie Ashford-Thom called me back, she was very helpful and patient as my problem took a long time to sort out and she also managed to see why the problem had occurred and rectified it whilst on the phone. She is a credit to BJB.
Mark Β· 30 October 2020
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5/5
TrustpilotExcellent service
Excellent service. The whole process made a lot easier by Andrea who was extremely helpful along the way
Alex Β· 16 April 2021
Agent replied Β· 15 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
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5/5
TrustpilotFantastic customer service
It has been a fantastic experience here with BJB. The process was made extremely easy and we were guided through every step which made otherwise the rollercoaster ride easy like a cakewalk. Our special thanks goes to Mr. James Burke and Mrs.stephanie Eiken, also we thank the entire team for their co-operation and patience.
Britannia Β· 13 March 2020
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5/5
TrustpilotFive star service as always
Five star service as always. Always helpful and always do their best to ensure both parties are happy. A pleasure to do business with.
Louise Β· 17 April 2019
Agent replied Β· 15 June 2024
Thank you and we look forward to doing business with you again very soon.Kind regardsDiane
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5/5
TrustpilotGreat experience got the viewing timeβ¦
Great experience got the viewing time to fit with our busy lives,good advice on day from agent and very good communication once sale underway.
Andrew Β· 5 April 2019
Agent replied Β· 15 June 2024
Dear Andrew, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating!RegardsCarlos Hernandezbutters john bee Northwich
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5/5
TrustpilotAmazing service in every way
Amazing service in every way! Very professional and kept you up to date with everything going on. Brilliant customer service aswell.
Shannon Β· 1 June 2020
Agent replied Β· 15 June 2024
Dear Shannon, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
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5/5
TrustpilotGrace showed us around the propety andβ¦
Grace showed us around the propety and was lovely made us feel very welcome and let us take our time. Thank you
Katy Β· 20 January 2020
Agent replied Β· 15 June 2024
Hello Katy,Thank you for such a lovely review, I will ensure your kind comments are passed on to Grace.Kind regards,Charlotte FodenAssistant Branch Manager
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5/5
TrustpilotI have had contact with Michelle atβ¦
I have had contact with Michelle at Butter John Bee and found her friendly and very helpful.I would recommend her and the company
Nicky Β· 16 May 2019
Agent replied Β· 15 June 2024
Hello Nicky, we are extremely pleased that you have received a good service from Michelle. I will ensure your kind words are passed on to her. Kindest regards, Charlotte - Hanley Lettings Butters john bee
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.