1/5
GoogleProbably the worst experience dealing with any organisation in my entire life. Absolutely no follow up, no replies to emails, phone calls or texts!! It's actually hard to believe!!!
Trusted Agent profile · Kent
Verified
Miles and Barr Kent reviews
★★★★★
1,582 reviews across 2 platforms
44-46 Queen Street, Ramsgate, Kent, CT11 9DZ
Miles and Barr's office in Kent, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,582 reviews on two platforms, including 755 Google reviews rated 4.5.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSale at house
Sale of House
Agent replied · 12 May 2026
We're happy to hear that the sales progressor was responsive and helpful during your house sale. We appreciate your positive feedback on the communication provided and that you were kept informed.
5/5
TrustpilotFrom selling to buying, almost painless!
Brilliant company, Louise nursed me through, what was to me, a daunting process. Couldn't be happier with them.
1/5
TrustpilotImmoral and incompetent - to be avoided at all costs
Incompetent and deeply unethical agency. Foul players. Don't use Miles and Barr in Canterbury under any circumstances - worst property agency ever.
1/5
TrustpilotWasted 6 months on these
Wasted 6 months on these. Appalling service. They have gone from a decent agent ten years ago to an agent with a bad reputation in Thanet. AVOID!!
5/5
GoogleReally good communication
5/5
GoogleRating only, no written review.
5/5
GoogleReally very pleased with the service I received from Miles & Barr Lettings recently, I have found the staff competent, knowledgeable, professional and helpful.
5/5
TrustpilotHolly the Super Star!!!
Excellent service received from Holly! She made the whole process very easy and uncomplicated. I unreservedly recommend Miles and Barr.
5/5
TrustpilotReally helpful great experience…
Really helpful great experience friendly staff and found us a property in no time at all
1/5
GoogleAbsolutely disgusting the way I have been treated. ... And still waiting. my buyer has been more in contact than me. !!!! We should have moved last Friday. !!!. ...
5/5
GoogleGreat market knowledge and excellent service from start to finish! They couldn’t be more helpful and made sure we were informed throughout the whole process. Would definitely recommend.
5/5
TrustpilotFriendly
A very polite and welcoming staff. I was very happy with the viewing
5/5
TrustpilotVery helpful and quick to respond
Very helpful and quick to respond. They truly send you current listings for the areas you’re interested in.
5/5
TrustpilotBrilliant and smooth communication also…
Brilliant and smooth communication also fast processing with Shannon Faulkner thank you!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Heather, Thank you for your 5-star review. We are very pleased to hear that you were satisfied with the service provided. Should you require any further assistance, … More
5/5
TrustpilotVery helpful in such a stressful time…
Very helpful in such a stressful time couldn’t of asked for better help
5/5
TrustpilotVery very good professional service…
Very very good professional service very helpful in every department
4/5
GoogleGood service, responsive to requests and kept us informed of progress. Had to be prompted at times
1/5
GooglePhoned the lettings office 4 times and registered my details. Called to view a property and they had none of my details logged on their system!! Useless
5/5
GooglePerfect
Agent replied · 8 July 2026
Thank you Viki. We’re thrilled you had a great experience with us.
5/5
GoogleExcellent, speedy, friendly service. Helped me and my partner very well, and took alot of stress out of our situation. Would reccomend using this agent to anyone!! SUPERB!!
1/5
GoogleMiles and Barr have been utterly useless from day one. If you have a barge pole I suggest you use it to keep away from them. …
5/5
GoogleIt's never easy to move house and it helps to have an understanding team of people to help you. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
