Trusted Agent profile · Kent
★★★★★
508 reviews across 2 platforms
Chequer Lane, Ash, Kent, CT3 2AX
Bovis Homes's office in Kent, at Chequer Lane, is rated 2.3 out of 5 across 508 reviews on two platforms, including 9 Google reviews rated 4.0.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
1/5
TrustpilotBovis bodgers
Terrible quality finishes. Poor customer service. Underhand tactics to try to get you to give up on chasing up work that needs doing. Inability to offer compensation when you clearly are due it. Some of the slimiest humans at the end of the phone and email to contest with. Avoid this builder.
1/5
TrustpilotTerrible judgement and information
Terrible judgement and information from Ben houghton
1/5
TrustpilotDo not buy from this Company buy elsewhere!
Absolutely a dreadful company. If you are looking to buy a new build walk away. The quality and good workmanship are totally non existant. I can honestly say in all my life I have never seen anything quite like it. If I could have scored 0 I would have. Run a mile!!
1/5
TrustpilotDo not buy from Bovis.
Do not buy from Bovis.It's just a scam and rip off builder.Bunch of liars and cowboys. As soon they secured your money, they turn their back on you.No customer service, no one cares and unexperienced staff.Do not throw your money in a toilet.
1/5
TrustpilotBovis Homes
Bovis Homes have used Local Estate Agents to sell their properties. We are a local Independent and still 2 months after completion haven’t been paid. Appalling company and the most unprofessional company we have dealt with in 8yrs. Pray their after care for their buyers isn’t the same.
1/5
TrustpilotLike the house but roads
Like the house but roads, paths and landscaping unfinished. Bovis are now off the site and do not answer emails, letters or deal with phone calls. When will our estate be finished. Terrible customer service. Seems all they were interested in was selling the houses. Somerford. Congleton. Cheshire
1/5
TrustpilotI would give ZERO stars if I could!
I would give ZERO stars if there was an option.Dream home ruined by bovis homes.Do not use their solicitor.They do not fix “snags”Lots of leaks.If I had a problem with an item in a shop, I could return it.Shame I can’t return this house for a refund!
1/5
TrustpilotKeep well away from a Bovis new build
Keep well away from a Bovis new build2 years 5 months and still issues, and they don't want to know to help with anything.They send people around who say what you want to hear then you receive emails saying they don't need to do anythingHate them 😡
1/5
TrustpilotNot at all what I would call good build …
Not at all what I would call good build . Lots of issues , dpc breached , faulty plumbing , water leaks , cracks in all the plasterboard joints ,suspect electrical ,bad brickwork , toilets that don’t flush , leaks in the roof . Non existent customer service
1/5
TrustpilotIf I could give no stars I would
If I could give no stars I would! Shockingly bad finish to both the house and the estate as a whole. Very poor customer care all the way up to Area Manager level. Do not buy a Bovis/ Vistry Home.
1/5
TrustpilotHorrendous build quality
Horrendous build quality. Lots of problems that have never been resolved. Customer care was very poor and caused lots of stress for us. Many people on our site have been moved out of there homes due to problems. Would never recommend buying a Bovis home to anyone.
1/5
TrustpilotAwful communication from Bovis
Communication from Bovis, now named Vistry Homes is appalling.DO NOT BUY FROM THESE COMPANIES - they will happily take your money and it will take you months and months and months to get snags sorted as they just don’t care after this.AVOID!!
2/5
TrustpilotComing across a fast track real estate…
Coming across a fast track real estate company, currently in litigation for illegal transfer of deeds and property assets. Making this aware for all Stakeholders, please feel free to me more questions regarding Bovis Homes, aka Vistry Homes
1/5
TrustpilotI would not trust this company to build…
I would not trust this company to build a house out of lego.Really poor communication, no reply when leaving voice mail or emailsFailed to correct massive snag list, And now giving themselves a pay rise. Hope you choke on my hard earned money.
1/5
TrustpilotPoor finishing
Poor finishing, did not fix issues identified.Current discovery our downstairs loo and sink stuck to wall with silicone, no screws/fixings.Snagging list not completed.Poor quality, lack of pride in work by workmen.
1/5
TrustpilotPoor experience. Never again.
Works done to a poor quality. A lot of things done in breach of contract. When trying to get issues resolved we have had to go to managing directors to get any form of response and they are not always useful.Overall not a good experience.
5/5
TrustpilotDee at SilkMill is second to none!
Can’t rate Dee at Bovis (Silk Mill -East Hanney, Oxfordshire) enough. She was incredibly knowledgeable and attentive, without being at all pushy. The very best customer service and felt more like a partner than sales. Can’t recommend her highly enough.
1/5
TrustpilotShambles
Shambles of a company, poor build quality of both the house and surrounding infrastructure, terrible site management and customer service, very little care and attention to detail. Can't believe they continue to get away with it
3/5
TrustpilotHad no street lights outside my house…
Had no street lights outside my house for over 2 months and after ringing customer service still waiting for light to be repaired. Barracks Road, Fremington. Rang today so hopefully it will be sorted.
1/5
TrustpilotWould give this one star if possible
Would give this one star if possible. They have non existent customer service. Takes me thirty mins to try lock the door every time I use it because of their inept door assembly
1/5
TrustpilotShame you cannot rank zero stars
Shame you cannot rank zero stars. Do your homework, search on line. When something goes wrong with a Vistry home you are left high and dry. They treat their customers with contempt
1/5
TrustpilotOne of the worst and laziest companies…
One of the worst and laziest companies I have ever dealt with. I wish I had seen this page before purchasing a home through them. Be prepared to have awful standard and nobody getting your snagging signed off.
1/5
TrustpilotAvoid this company at all costs
Avoid this company at all costs. Our whole estate has build problems. The customer service managers, area managers do not even reply to emails nor call you back. These are real rogue traders. To give just the 1 star is far too generous.
1/5
TrustpilotIf like thousands of others your Bovis…
If like thousands of others your Bovis home is appealing, simply contact the Managing Director & his right hand man directly!!Brendan.Evans at Vistry dot co dot ukRobert.Caister at Vistry dot co dot uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
