5/5
TrustpilotGood service with lettings
Good service with lettings. Used for a couple of properties
Agent replied · 26 December 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
Trusted Agent profile · Kensington and Chelsea
Winkworth Knightsbridge & Chelsea reviews in Kensington and Chelsea
★★★★★
893 reviews across 2 platforms
289 Brompton Road, Knightsbridge, SW3 2DY, Kensington and Chelsea, SW3 2DY
Winkworth's office in Kensington and Chelsea, at 289 Brompton Road, is rated 3.9 out of 5 across 893 reviews on two platforms, including 26 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience working with Aaron
Great experience working with Aaronon the lettings side. Highly recommend.
Agent replied · 26 December 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
Trustpilotproperty sale
i have just brought a property where winkworth banstead acted as agents primarily my contact was Richard but assisted by Nikki , throughout they have acted professionally and were always helpful and often fun and relaxed which in the stress nature of a sale was fantastic
5/5
TrustpilotExcellent
Excellent. Professional team who looked after our every need.
Agent replied · 26 December 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
1/5
TrustpilotI’ve spoken to Winkworth before
I’ve spoken to Winkworth before. They are not that helpful although I’ve known about them for years. I don’t know about estate agents because I’ve never used one myself. I wouldn’t speak to them again. They weren’t very good and they were quite rude. It’s practically impossible to avoid them unfortunately
5/5
TrustpilotExcellent skills of the experienced…
Excellent skills of the experienced lettings manager Natasha Conti who does her utmost at managing landlord's letting as her own and ensuring a happy medium with tenants. No bluff or sales talk ending up in high expectations followed by months of voids and disappointments. This is a very honest agency giving good sound advice.
5/5
TrustpilotLetting my new home
Nishi Shah from winkworth hendon is a nice helpfull friendly negotiater
2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
5/5
TrustpilotGood experience letting with Winkworth
We had a very good experience letting with Winkworth. From managing viewings to getting set up as a new tenant the process was well explained and we were well supported. The lettings team do an excellent job managing any issues with the property. Highly recommend
1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
5/5
TrustpilotGreat service
I had please working with Winkworth Kensal Rise for 1.5 years. I rented an apartment and was quite happy with the services and management. The property manager Michael F. was very responsible and responsive. Thank you.
5/5
TrustpilotWinkworth market Deeping
We changed our online agent (yopa) after having little success and very little viewings To matt and Ryan at Deeping winkworth they bought a wealth of viewings and sold our property within 3 weeks Highly recommended this high Street agent and thankyou
5/5
TrustpilotI got a great experience with…
I got a great experience with winkworth.Good service and quick resonse.I am so happy to be with winkworth.
4/5
TrustpilotBuyer review
Buyer review - They were quick, easy to communicate with and no faffing about.
Agent replied · 26 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
1/5
Trustpilot1 star for very bad experience
1 star for very bad experience. I do not recommend the company to anyone
Agent replied · 26 December 2024
Hi Christopher, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
4/5
TrustpilotBeen using Winkworth for 7 or 8 years…
Been using Winkworth for 7 or 8 years to rent and manage a flat and am more than happy with the service provided. Always on top of any issues and have been able to rent the place quickly when needed.
5/5
TrustpilotThank you SOOOOOO much, James and Daryl! :-)
Selling a property can be torturous, and James and Daryl at Winkworth have made it more than bearable! Throughout, they have been professional, courteous, always available and efficient, and good humoured too. I thank them wholeheartedly, and recommend that unreservedly!
1/5
TrustpilotAwful
Awful, the most dishonest people I have ever come across
Agent replied · 26 December 2024
Good afternoon Phoebe. Naturally Winkworth are disappointed to receive a review such as yours and we have reached out to you via Trustpilot to gain more information on your comments and score however you have declined to provide further information. Without this we are unable to look into your comments without more details and therefore can only suggest that you make contact with us at clientrelations@winkworth.co.uk. We would be more than happy to look into your case.
5/5
TrustpilotWinkworth kingsbury is brilliant
Winkworth kingsbury is brilliant. They are efficient and know whet they are doing. I have been working with Swati for some time now and she is excellent. They are all very friendly and welcoming. I would definitely recommend winkworth kingsbury.
5/5
TrustpilotWinkworth
Gurdeep at Winkworth suggested this property and it was exactly what I was looking for. Gurdeep's patience, understanding and efficiency throughout the whole process was invaluable. The service provided is of a high standard and with great care and consideration.
5/5
TrustpilotVery recommended
Aaron, Christine and Michael in the Kensal Rise office have been a pleasure to work with when renting our house. A good tenant was found quickly and everything was dealt with professionally. Great communication throughout and a great job so far!
5/5
TrustpilotGood experience with sales and letting
We've been working with Winkworth for nearly 7 years, first renting/managing a tenancy and eventually selling the flat and we're very happy with their work on both sides of the business. We would definitely work with them again
1/5
TrustpilotThe people from Winkworth based on…
The people from Winkworth based on Fulham high st don't deserve 1 star.The level of unprofessional behaviour unbelievable.The staff have failed to apologise, they have promised to respond to my compliant within a time limit which surprise, they have failed to do.
1/5
TrustpilotUnacceptable fees for those letting and…
Unacceptable fees for those letting and unreasonable inventory charges. The sooner the bill intended to protect tenants from the likes of Winkworths the better as far as I can see. £90 admin fee and £240 for a checkout inventory automatically deducted from a deposit x
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