Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Mrs · 16 September 2026
Agent replied · 24 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead.
Best,
Alastair
★★★★★ 5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Mohamed · 14 February 2020
Agent replied · 25 October 2024
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
★★★★★ 1/5
TrustpilotUnsupportive
Rating only, no written review.
YANISLAV_DONCHEV · 9 September 2026
Agent replied · 24 September 2026
Dear Yanislav,
We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further.
Thank you.
Knight Frank
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Jane · 9 September 2026
Agent replied · 24 September 2026
Thank you for leaving a review Jane.
Wishing you and your family all the best in your new home.
Best wishes,
Lucy and the Knight Frank Richmond Lettings team
★★★★★ 5/5
GoogleI recently purchased a property through Daniel Carrington at Knight Frank. I found Daniel very professional, and had a thorough knowledge of the area I was focused on. My purchase was straightforward, with no delays. I would have no hesitation in recommending them.
Deborah · 26 October 2016
★★★★★ 5/5
GoogleThe letting team at Knight Frank provide strong advice and a proactive approach to getting your property let. Most importantly their advice was based on the landlord gain, rather than their own. Highly recommended, and a very nice team to work with.
Ollie · 26 October 2017
★★★★★ 5/5
GoogleVery pleased with the round the clock service received.
Anic · 29 November 2023
★★★★★ 5/5
GoogleI very much enjoy working with Knight Frank South Kensington, they make every process run as smooth as can be and are very understanding and sensitive to a clients needs. I would definitely recommend them as an agent.
Cheryl · 26 October 2016
★★★★★ 5/5
GoogleAlways professional and helpful
Scarlett · 26 October 2018
Agent replied · 24 October 2024
Dear Scarlett, thank you very much for your kind review. We are glad you enjoyed your experience with Knight Frank. Kind Regards, Georgia Banner
★★★★★ 5/5
GoogleI was so delighted to find a divine studio in South Kensington, and truly appreciated the joyful efficiency and thoroughly encouraging guidance from Lucy Haynes at first viewing to Sam Williams for the tenancy process. Thank you.
W · 26 October 2017
★★★★★ 5/5
GoogleI've had several dealings with Giles Barrett at this office and at his previous ones. All very good experiences overall, with even the inevitable, odd 'speed bump' handled professionally and gracefully. Heartily recommended.
Sam · 26 October 2018
★★★★★ 5/5
GoogleVery helpful team. Love the way they work with their other offices to get properties from the surrounding areas as well as South Ken and Earl's Court. Will definitely use again!
Venetia · 26 October 2018
★★★★★ 5/5
GoogleAmazing service, fast and efficient. Great properties to show, and very responsive to any query throughout the process. Knight Frank and the entire South Kensington team made the letting process extremely easy
Timothee · 26 October 2016
★★★★★ 5/5
GoogleVery professional agency. I am grateful especially to Alice Turner for her friendly approach and patience. I wouldn’t buy my flat without her professionalism and assistance. Thanks!
Maria · 26 October 2018
★★★★★ 5/5
TrustpilotKaite was a very professional agent supporting us all the time
Rating only, no written review.
RAFAEL · 16 March 2026
Agent replied · 21 March 2026
Dear Rafael,
Thank you for your review, it was a pleasure meeting you both and wishing you all the best in your new home.
Kind regards,
Katie, Knight Frank Ascot
★★★★★ 5/5
GoogleLaura at Knight Frank was great to work with and went above and beyond to help us secure the flat we wanted! Would recommend this place to others!
Callie · 11 November 2016
★★★★★ 5/5
GoogleLaura at Knight Frank was great to work with and went above and beyond to help us secure the flat we wanted! Would recommend this place to others!
Callie · 26 October 2016
★★★★★ 5/5
GoogleFirst class professional service. This office really helped me narrow my search to meet my specific requirements. Giles Barratt in particular went above and beyond.
Claire · 26 October 2018
★★★★★ 5/5
GoogleRating only, no written review.
Massa · 10 January 2026
Agent replied · 12 January 2026
Hi Massa,
Thank you for the 5‑star review. We look forward to working with you again whenever we can be of help.
Best wishes,
The Knight Frank South Kensington Team
★★★★★ 5/5
GoogleGreat experience selling our flat with Tom and Olivia. They were very helpful and professional throughout the whole process.
Allegra · 26 October 2018
★★★★★ 5/5
GoogleNick Beckett a brilliant agent, very proactive, great local knowledge and insight into the the property market.
Rupert · 26 October 2019
★★★★★ 5/5
GoogleThe team were proactive, friendly and got the job done - I would thoroughly recommend them!
Terry · 26 October 2018
★★★★★ 4/5
GoogleIt was a pleasure working with Knight Frank's team! Amazing energy, excellent work!
Frederic · 26 October 2016
★★★★★ 5/5
GoogleConsistent, honest advice, always appreciated in a sometimes confusing market.
Roger · 26 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
