Trusted Agent profile · Kensington and Chelsea

Knight Frank South Kensington Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,544 reviews across 2 platforms

160 Old Brompton Road, South Kensington, London, SW5 0BA, Kensington and Chelsea, SW5 0BA

Part of Knight Frank, see every office.

Knight Frank's office in Kensington and Chelsea, at 160 Old Brompton Road, is rated 4.9 out of 5 across 1,544 reviews on two platforms, including 110 Google reviews rated 4.8.

Google logo

4.8 / 5

110

Reviews on Google

This office

Trustpilot logo

1,434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Oliver Hepplewhite Was very helpful

Oliver Hepplewhite Was very helpful, answered all my questions, all the service provided was perfect! Thanks

Sultan · 22 August 2021

Agent replied · 25 October 2024

It’s been a pleasure to help and if we can assist in the future with anything please don’t hesitate to call!Ollie

5/5

Trustpilot

Thank you very much for completing the…

Thank you very much for completing the transaction. It has been a pleasure working with you too.

RL · 29 May 2024

5/5

Trustpilot

The best we've ever used 👍

Very very professional, always hands on and available

Brian · 15 October 2024

5/5

Trustpilot

Pleasant to deal with and professional.

Nick · 11 November 2024

5/5

Trustpilot

Flat 1, 17 Abingdon Road, Kensington

Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.

Geoffrey · 3 August 2021

Agent replied · 23 December 2024

Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette

5/5

Trustpilot

Highly recommend frank knight

Highly recommend frank knight, super professional

Amir · 8 September 2022

Agent replied · 25 October 2024

Thank you Amir for your wonderful review. Thank you.

5/5

Trustpilot

Very professional and reliable.

Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.

Chen · 4 June 2020

Agent replied · 25 October 2024

Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank

5/5

Google

The team here were a pleasure to deal with throughout my dealings. The property was let above asking price which I've yet to find another agent who can do that! They are my go to team for my property needs and would recommend them without hesitation. Thank you for all your work!

M · 26 October 2017

5/5

Trustpilot

Recommended!

Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!

Tim · 5 February 2024

5/5

Trustpilot

Excellent experience with Jason Chu

Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer

Zahra · 4 March 2021

Agent replied · 25 October 2024

Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason

5/5

Trustpilot

Great estate agents !

Mrs · 12 September 2024

5/5

Trustpilot

good end of tenancy deposit process…

good end of tenancy deposit process release

Emmanuel · 15 November 2021

Agent replied · 23 December 2024

Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman

5/5

Google

We have been working with this branch of Knight Frank for 18 months and we have found the team to be helpful, efficient, and discreet. Olivia and Alice have always been courteous and cheerful and they made the process of selling as stress free and pleasant as possible.

Lesley · 26 October 2018

5/5

Trustpilot

Prompt and professional service from…

Prompt and professional service from Brigette

Anon · 19 July 2021

Agent replied · 25 October 2024

Thank you for your kind review. Kind regardsBrigette

5/5

Google

Great experience with this agent. I have been in contact wit Tom, who showed me some properties. He was very helpful and took the time to listen to what I wanted. Have not bought yet, but will be using these guys in the future.

Billy · 26 October 2018

5/5

Trustpilot

Always professional

Chris · 24 September 2026

Agent replied · 10 October 2026

Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team

5/5

Google

Professional with well evidenced valuations.

Sean · 16 April 2024

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs · 16 September 2026

Agent replied · 24 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed · 14 February 2020

Agent replied · 25 October 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV · 9 September 2026

Agent replied · 24 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane · 9 September 2026

Agent replied · 24 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Google

I recently purchased a property through Daniel Carrington at Knight Frank. I found Daniel very professional, and had a thorough knowledge of the area I was focused on. My purchase was straightforward, with no delays. I would have no hesitation in recommending them.

Deborah · 26 October 2016

5/5

Google

The letting team at Knight Frank provide strong advice and a proactive approach to getting your property let. Most importantly their advice was based on the landlord gain, rather than their own. Highly recommended, and a very nice team to work with.

Ollie · 26 October 2017

5/5

Google

Very pleased with the round the clock service received.

Anic · 29 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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