Trusted Agent profile · Kensington and Chelsea
★★★★★
1,557 reviews across 2 platforms
160 Old Brompton Road, South Kensington, London, SW5 0BA, Kensington and Chelsea, SW5 0BA
Part of Knight Frank, see every office.
Knight Frank's office in Kensington and Chelsea, at 160 Old Brompton Road, is rated 4.9 out of 5 across 1,557 reviews on two platforms, including 110 Google reviews rated 4.8.
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Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
5/5
TrustpilotAmy Butler was hugely helpful and…
Amy Butler was hugely helpful and efficient. Thank you!
Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy
5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Thank you Peter, always a pleasure dealing with you.
5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
5/5
TrustpilotI was helpedby an incredibly efficient
I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.
Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines
5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
5/5
GoogleI have worked with Olivia Leigh on a number of deals. She is extremely knowledgeable and pro-actively helpful with getting the deal through. Very professional, approachable and efficient. If you want someone to look after your best interest (irrespective as a seller or buyer), Olivia is definitely the person for you. Highly recommended!
5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotEd was great throughout the entire…
Ed was great throughout the entire process and it went really smoothly. Thank you for al your assistance!
We're so glad to hear that Ed was able to provide you with such a positive experience. We appreciate your kind words and hope you'll choose us again in the future.
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