5/5
GoogleI was very pleased with Hamptons and a big thanks to Dan who was very helpful throughout the whole process. Always friendly and available for any questions.
Trusted Agent profile · Kensington and Chelsea
Hamptons Chelsea Sales reviews in Kensington and Chelsea
★★★★★
1,618 reviews across 2 platforms
134 Fulham Road, Chelsea, London, SW10 9PY, Kensington and Chelsea, SW10 9PY
Part of Hamptons, see every office.
Hamptons's office in Kensington and Chelsea, at 134 Fulham Road, is rated 4.3 out of 5 across 1,618 reviews on two platforms, including 217 Google reviews rated 4.8.
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Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Google1/5
TrustpilotDishonest and unprofessional
Dishonest and unprofessional. The number of lies these folks can make up on the spot makes you wonder how this business can operate with any success. Don't trust your investment here, better to work with local estates agents.Gerrards Cross branch
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to hear of your dissatisfaction with our services. Please rest assured we treat any feedback received very seriously and will look into this as a matter of urgency. Should you wish to provide us with further information (particularly the branch name) please do edit your review. Thank you again.
5/5
Trustpilot...a Landlord's observations.
I have been with Hamptons for well over twenty years and the property managers have always looked after me with patience and kindness.My current manager, Jocelyn Williams, although only having been my manager for a few months, has already exhibited the much-appreciated qualities of alacrity of response, anticipation and reassurance. Thank you.2
5/5
TrustpilotHamptons Stratford Upon Avon
Having had an initial mixed experience, I'm pleased to say since Sharon Barnard took over the relationship for managing my property the service has been excellent. She and her team "go the extra mile"
Agent replied · 23 October 2024
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Sharon and the team.
4/5
TrustpilotOverall I would say the team do a very…
Overall I would say the team do a very good job, especially Angela Parn.
1/5
TrustpilotVery rude and unprofessional
Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
Trustpilotimpressed with Hamptons Sunningdale team
My wife and i were very impressed with the Hamptons Sunningdale team during our recent house purchase. Proactive, professional and empathetic all in good measure as we navigated the legal and financial hurdles of house purchase in the UK. Nothing was to much trouble. Highly recommend.
1/5
TrustpilotIf you want to sell your home for a song, then great
Not a great agent. Not many clients. Pushing to sell for a song. Avoid
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
5/5
TrustpilotBest property manager
April, our property manager at Hamptons International is absolutely amazing and so helpful. I recommend 100%
1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
5/5
TrustpilotMathilda Hall at Hamptons continues to…
Mathilda Hall at Hamptons continues to provide us with excellent service regarding the rental property we have. Thank you for all of your help in ensuring us stress free management of the property!
5/5
TrustpilotVery professional service and…
Very professional service and communication
5/5
TrustpilotBest agents in the area by far
I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.
5/5
TrustpilotJudy Palethorpe is all that is good with…
Judy Palethorpe is all that is good with the Hamptons!
5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
2/5
TrustpilotMight be a personal experience but…
Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotTerrible company to work with
Terrible company to work withWhen you renting one of their properties they threaten marketing visits to pressure you to renew soonerEmpty platitudes are their standard style of communicationCustomer service non existentWorst ever!
Agent replied · 23 October 2024
Thank you for your review. We are disappointed to hear you feel this way and would like to look into your feedback in more detail. Please contact customercare@hamptons.co.uk with your full name and details who will ensure this addressed.
5/5
TrustpilotHamptons and my property manager
Hamptons and my property manager, Amy Goldstein, are both terrific. They are responsive, use excellent repair groups and are a pleasure to work with. I feel we are lucky to have them as our property managers.
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Amy has been a pleasure to deal with, thank you again.
4/5
TrustpilotHamptons have been in charge of renting…
Hamptons have been in charge of renting our property in Taplow for the past 3 years. In general the service has been good particularly from Judy in the Maidenhead office. However she has sometimes been let down by the performance of Hamptons accounts department who have not always measured up when using their third party payment service.
5/5
TrustpilotWe have rented through Hamptons many times.
We have rented through Hamptons many times over the years whilst in between selling and buying our next property. They have always been very professional. We are renting now and Jocelyn, our property manager, has always been proactive, helpful and friendly. She keeps us informed when things need sorting out.
5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons Chelsea Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
