Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTom, our property manager, has always been prompt, professional and courteous. Really impressed with the operation that Dexter's run.
August · 13 November 2019
Agent replied · 11 November 2024
Dear August, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThey go way above the standard to give…
They go way above the standard to give Excellent Service
Frank · 3 December 2021
Agent replied · 26 December 2024
Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHad an amazing experience with this…
Had an amazing experience with this company and where extremely helpful
Shooters · 23 September 2021
Agent replied · 26 December 2024
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service!
Great service!Poppy’s been super friendly and professional! Thank you sooooo much!
Eric · 23 September 2021
Agent replied · 26 December 2024
Dear Eric, thank you for the 5* review. We appreciate you taking the time to leave us a review and wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been amazing with the…
Dexters have been amazing with the search for a property.
Alyisha · 16 September 2021
Agent replied · 26 December 2024
Dear Alyisha, thank you for your 5* review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Julio · 13 May 2022
Agent replied · 26 December 2024
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent job West Hampsted branch…
Excellent job West Hampsted branch (Felix)
Leonardo · 30 September 2021
Agent replied · 26 December 2024
Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
Hala · 17 October 2022
★★★★★ 5/5
TrustpilotIncredible help
Incredible help, never been happier
J · 16 September 2021
Agent replied · 26 December 2024
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
Kel · 1 December 2022
★★★★★ 4/5
TrustpilotAll good
..............................
Craig · 16 January 2022
Agent replied · 23 November 2024
Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
Bryan · 19 April 2023
★★★★★ 5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
Silvi · 2 December 2022
★★★★★ 5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
Natalie · 13 October 2022
★★★★★ 5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
Eugen · 14 December 2022
★★★★★ 1/5
TrustpilotTimeswasters
Mohammed · 23 June 2026
★★★★★ 4/5
TrustpilotThey are Great,
Robab · 25 May 2026
★★★★★ 1/5
TrustpilotLate customer service!
Rating only, no written review.
Cia · 14 May 2026
Agent replied · 28 May 2026
Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleGreat service!
Lomax · 11 May 2026
Agent replied · 11 October 2026
Dear Lomax, Thank you for leaving a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters has gone above and beyond
Dexters has gone above and beyond! Couldn’t recommend them more! Thank you
Mr · 13 December 2022
★★★★★ 1/5
TrustpilotSPAMMERS
They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!
Felipe · 27 October 2021
★★★★★ 1/5
TrustpilotOh my god
Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.
Melvin · 7 October 2021
★★★★★ 1/5
TrustpilotVery third class service they don't…
Very third class service they don't know how to speak to there clients and assault them
Shubham · 6 October 2021
★★★★★ 1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
Sayyada · 1 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
