5/5
Excellent service
Excellent service from Donalina
Agent replied · 23 October 2024
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

Trusted Agent profile · Kensington and Chelsea
★★★★★
2,352 reviews across 2 platforms
3 Hogarth Place, London, SW5 0QT, Kensington and Chelsea, SW5 0QT
Dexters's office in Kensington and Chelsea, at 3 Hogarth Place, is rated 4.4 out of 5 across 2,352 reviews on two platforms, including 310 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dexters Earls Court hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
Excellent service
Excellent service from Donalina
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great experience and even better…
Great experience and even better service, very helpful !
Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Cold called me Again!
Cold called me. Again! Must be desperate for new business, I guess.
I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your details removed. Kind regards, Asma Chughtai, Customer Relations Team
4/5
Very positive experience
Very positive experience, great communication and very refreshing to see progress for once after so many let downs with previous companies.Will be recommending.
Dear Jamie, thank you for leaving us such a positive review. We wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
5/5
They offer very good service and look…
They offer very good service and look very well after their old clients
Dear Wieam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Excellent Service: James Mcwhinney
James provided excellent service. I would recommend Dexters.
Dear Amina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Very efficient service.
Dear Julien , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Repair management
Quick, efficient service.
Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
An exceptional service provided by…
An exceptional service provided by Parys! He was professional and catered to our needs and therefore found exactly what we were looking for!
Dear Revina, It’s great to hear that you have had a brilliant experience with our Westbourne Grove office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
Amazing service from Ashley at Dexters…
Amazing service from Ashley at Dexters Battersea who helped arrange the tenancy for our new house. Super responsive, helpful and professional. Highly recommend!
Dear Alexander, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
The sales team in St John's Wood are…
The sales team in St John's Wood are very helpful and I would really recommend using them to buy and sell a property.
Dear Yousef, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
Dorian in lettings has been amazing…
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
2/5
Not great
Not great. Didn't make their charges clear to us and forgot to inform us about another council related charge until the last minute.
Dear Sir/Madam, I would very much appreciate it if you could contact me directly at customerrelations@dexters.co.uk with regard to your review. We would like to look into this with the office concerned in order to discuss further with the team. I look forward to hearing from you. Kind regards Evie Fisher Customer Relations Team
5/5
Excellent service from competent and…
Excellent service from competent and knowledgeable agents.
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Amazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Efficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great Onboarding
excellent onboarding care so far.
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
Friendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Dexters is a professional management…
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
5/5
Simple and easy to do
Simple and easy to do, so all OK
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
The team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Professional Service with a personal touch. First class service in both selling and…
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
5/5
Mark from Dexters assisted me with…
Mark from Dexters assisted me with letting my property. The whole process ran smoothly and was very professional.
Dear Damian. We are thrilled to read that Mark in our Wimbledon office delivered great service. We hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
Dexters Review
Dexters have been excellent throughout our house purchase process. Very easy to be contacted, proactive and would recommend!
Dear Scott, thank you for leaving your 5* review. We are pleased to read this and wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Earls Court hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.