Trusted Agent profile · Kensington and Chelsea
★★★★★
2,352 reviews across 2 platforms
3 Hogarth Place, London, SW5 0QT, Kensington and Chelsea, SW5 0QT
Dexters's office in Kensington and Chelsea, at 3 Hogarth Place, is rated 4.4 out of 5 across 2,352 reviews on two platforms, including 310 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dexters Earls Court hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing service from Charlie H.
Amazing and very professional service from Charlie H. Had a difficult repair to be done due to difficulties in a roof access and the expensive quote initially given. Charlie was very professional in communicating between me and the landlord, always keep me updated even if I didn’t chase and always push to get the job done with a very clear and effective communications.
5/5
GoogleHad an amazing experience flat hunting with dexters. Tyrese was very helpful and understanding of the property we were in the hunt for. Will always look with Dexters!
Dear Nayia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleTyrese was very helpful and efficient on the phone.
Dear Toby, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleCurrently navigating the rental market, which can feel pretty overwhelming at times, but working with Adena has been such a refreshing experience. From our first conversation, she was approachable, responsive, and really proactive in helping us explore options. She arranged a viewing for a lovely property in Dulwich and made the entire process feel clear and manageable. Her attention to detail and genuine interest in finding the right fit made all the difference. I wouldn’t hesitate to recommend her to anyone searching for a new place to call home.
5/5
TrustpilotSmooth experiencing applying for my tenancy agreement
Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!
5/5
TrustpilotRachel Campbell is an excellent agent
Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.
5/5
TrustpilotChristian is outstanding-very caring…
Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service
5/5
TrustpilotGreat service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had an excellent experience organising our short term let with James at Dexters ED. He was professional, proactive and efficient from the start, and we were particularly impressed by the pragmatic and commercial manner in which he concluded negotiations. James kept us updated throughout the process and ensured that all parties were able to keep to a very tight timeline, without being overbearing. He is an excellent communicator. We would not hesitate to recommend James - a real pleasure to work with, and a credit to Dexters. Thank you James.
Dear Megan, Thank you for taking the time to leave a wonderful 5 star Google review. James will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleI wish to recommend Dolin Baker as the best agent I came across since my property hunt in January 2024. He is kind, gentle, respectful, soft spoken, fast and effective in communicating issues, reliable, honest.... His attributes made the stressful process of securing a tenancy less stressful and exciting. I wish to extend my gratitude to his colleagues like Mattie who answered calls in his absence and were very polite and helpful. Thank you Dolin Baker and keep up the good work. Pauline A.
Dear Debra, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our East Dulwich office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
GoogleGreat experience from start to finish. Tyrese was professional, friendly and always quick to respond. He made the whole process smooth and stress-free. Would definitely recommend!
5/5
GoogleAdena was great, she communicated really clearly and kindly about rental properties out there, which is always a stressful time. She followed up with an email and then checked if I had any questions. Really great service and really appreciated her friendly and clear communication!
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
TrustpilotI had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotHendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
GoogleReally impressed with the service. Tyrese was helpful, attentive and kept me updated throughout the entire process. Everything was handled quickly and professionally. Highly recommend!
4/5
TrustpilotFirst tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNeed a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRoksana has been awesome during my…
Roksana has been awesome during my tenancy and during the move out process!
Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
4/5
TrustpilotMy flat has been managed by Dexter…
My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
TrustpilotHigh quality property management from Donalina Gargrupe
I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!
Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Earls Court hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
