Trusted Agent profile · Kensington and Chelsea

Dexters Earls Court reviews in Kensington and Chelsea

4.4

★★★★★ Great

2,363 reviews across 2 platforms

3 Hogarth Place, London, SW5 0QT, Kensington and Chelsea, SW5 0QT

Dexters's office in Kensington and Chelsea, at 3 Hogarth Place, is rated 4.4 out of 5 across 2,363 reviews on two platforms, including 317 Google reviews rated 4.9.

Google logo

4.9 / 5

317

Reviews on Google

This office

Trustpilot logo

2,046

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Earls Court hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.

What do you need help with?

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service - Kiera Foster and her team have been…

Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer

Jennie · 8 December 2023

Agent replied · 23 October 2024

Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

Agent replied · 23 October 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Quick response

Quick response, always clarifying any questions, a very good agent.

KatherineFilpoJaquez · 12 October 2026

Agent replied · 17 October 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

Agent replied · 23 October 2024

Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

Agent replied · 23 October 2024

Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 23 October 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have recently dealt with Ellie…

I have recently dealt with Ellie Padgett from Wetherells Estate Agents. The process was very smooth with Ellie being very efficient on all fronts. We had a slight issue at check-in and Ellie handled the matter very promptly even meeting me on-site personally. I wouldn't hesitate to recommend Ellie and Wetherells. From the dealings I have had with her, I would say she is an asset to the organisation and you are lucky to have her!

Kirsty · 14 July 2021

Agent replied · 23 October 2024

Dear Kirsty, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you the best of luck going forward. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 23 October 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 23 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with the team here, Tyrese provided me with great advice and the customer service at this branch is genuinely outstanding!

Ben · 11 July 2026

Agent replied · 11 October 2026

Dear Ben, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 23 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 23 October 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ty was so helpful! I have not gone through this process before and he was very helpful guiding me through it. I look forward to working with him more :)

Grace · 11 May 2026

Agent replied · 11 October 2026

Dear Grace, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

George is extremely quick to respond and very informed. He advised me appropriately and made sure to understand exactly what it is we are looking for. Pleasure to speak with, trustworthy and professional.

Katie · 26 November 2024

Agent replied · 10 December 2024

Dear Katie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 23 October 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Adena Ghorbanzadeh has been super helpful with our search! Would recommend

Max · 25 August 2025

Agent replied · 8 September 2025

Dear Max, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very helpful, Adena has been excellent help finding somewhere for me

Lawrence · 25 August 2025

Agent replied · 8 September 2025

Dear Lawrence, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dolin was a massive help us sign for a beautiful new flat, very responsive and had all the answers that we required. He made what can often be a very annoying process a breeze, would happily recommend Dolin and the rest of the team at Dexters to any looking to move to the area.

Kieran · 26 October 2023

Agent replied · 25 October 2024

Dear Kieran, We really appreciate you taking the time to leave such lovely comments about Dolin. They will be so pleased to read your 5 star review. Please do not hesitate to contact the East Dulwich team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

Agent replied · 23 October 2024

Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

Agent replied · 23 October 2024

Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

1/5

Trustpilot

Disgusting company, disgusting people

super attentive, they call you all the time, they want to be liked until your request to rent the apt is approved, then you will know who is really Charlie or Dexters.we lived in a apt 70 burton court, franklins row Sw34sx Chelsea for over a year, we had several problems with the apt and one of them was a RAT INFESTATION, we have a 2 year old baby and every day we had to live with rats in every room of the apt, we called dexters several times and no one wanted to help, the landlord even sent us some guys to try to cover some of the countless holes made by the rodents but nothing could contain the rats, there were days of terror inside the apartment 70 burton court, franklins row Sw32pu, THIS HERE is not a complaint but a mother's outburst, I wouldn't want this to happen to other families, the rats are still there, dexters will not change, they treat their customers like trash, all they want is your deposit and that's it! I do not recommend dexters sloane avenue to anyone and the worst of all employees is called CHARLIE.

Dayana · 29 November 2024

Agent replied · 29 December 2024

Dear Dayana, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations

4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

Agent replied · 29 December 2024

Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent