Reeds Rains, Kennington reviews

★★★★★ 5/5

Google

I was a tenant in properties managed by Reeds Rains Kennington for two years. As a tenant, I found their service exemplary - both responsive and personable. All maintenance requests were actioned quickly, correspondence with the landlord was efficient, and the check-out process was low-stress. When my first tenancy came to an end due to the landlord wanting to move back in, the team went above and beyond to help me find an even better property in the area. I am truly grateful for all their assistance during my time in London, particularly Lenka and Hussain.

Mark · 15 April 2020

★★★★★ 5/5

Google

We have dealt with Reed Raines several times over the past decade with various property hunts and have always found them to be very professional. So when it was time for us to sell our home we knew we wanted to go with Reed Rains. Joe was very informative and kept us up-to-date throughout the whole process and made what was inevitable a bit stressful as easy as could be.

Christina · 15 April 2022

★★★★★ 5/5

Google

We are very happy with Daniel's support and management throughout the entire process. He has always advised us excellently with a lot of patience given our inexperience. We can therefore highly recommend Daniel and Reeds Rains. Many many thanks 🙏 …

Ramin · 28 March 2024

★★★★★ 2/5

Google

When I started renting through Reeds Rains Kennington I was impressed by their attentiveness and online portal. This is why they are not a one star. Since then, Rob's service of our property has been appalling. We've stayed home from our office jobs on multiple occasions for his benefit, and he hasn't turned up. When he has turned up, and we haven't been there, he hasn't had the right key. Both have happened on multiple occasions. My gut tells me that Reeds Rains as an agency have their act together compared to most London agency. Rob needs to be trained better or dismissed.

HAB · 29 March 2023

★★★★★ 5/5

Google

Joe was great throughout the entire process of buying my first flat. From being available and informed on initial and subsequent viewings, to keeping on top of, and pushing along, the legal process with the two solicitors, he was a great help. I would absolutely recommend the service.

Sean · 15 April 2019

★★★★★ 2/5

Google

Had a really nice experience with Reeds Rains whilst renting from them, we had things fixed on time and they were generally respectful and understanding letting agents until it came time to return our deposit… after the 10 day period I emailed to see the progress and remind RR that they should return the deposit within 10 days as stated by gov guidelines. I received a reply goading me to raise a dispute as they are familiar with the process and will have 8 weeks to hold onto our deposit from the day we open the case. I decided not to raise a dispute due to the letting agents message and two months on we still have not received our deposit back. The agents seem to know this process well, I’d suggest don’t rent with them.

Callum · 29 March 2022

★★★★★ 1/5

Google

We had a viewing booked yesterday for a rental property - nobody showed up, or even called to let us know they had cancelled. We tried calling the office but got no answer. We never received a confirmation email for the viewing, so didn't even know the full street address, or the number of the agent who should have been showing us round. Two other people were also there for the same viewing at the same time (?). I emailed to complain and was just told "you must have been in the wrong place then."

Henry · 15 April 2020

★★★★★ 5/5

Google

Amazing estate agents! We were looking for months and Reeds Rains finally found us the perfect flat. Massive thank you to Lenka and the team. Couldn’t ask for better service!

Jay · 15 April 2020

★★★★★ 5/5

Google

Joe was with us all the way with our purchase, despite the inevitable glitches. Highly recommended.

Penny · 15 April 2022

★★★★★ 5/5

Google

Exceptional service from Angelos, he was incredibly knowledgeable about the local market, responsive to all our questions, and guided us through every step with professionalism and care. Highly recommend for anyone looking to buy!

Melisa · 1 July 2024

★★★★★ 1/5

Google

Reeds Rains + I Am Sold = VERY DODGY association. Stay far away!

Francois · 29 March 2023

★★★★★ 5/5

Google

Joe did a brilliant job with this flat purchase. He was proactive until I had the keys in my hands.

Victoria · 29 March 2021

★★★★★ 5/5

Google

i had a great experience buying my first flat. Joe helped me throughout the entire process, highly recommend.

Lucy · 15 April 2021

★★★★★ 5/5

Google

Rating only, no written review.

Tai · 15 November 2025

★★★★★ 5/5

Google

Rating only, no written review.

Pier-Antonio · 29 March 2022

★★★★★ 5/5

Google

Rating only, no written review.

Sarah · 29 March 2022

★★★★★ 5/5

Google

Helping staff

M · 15 April 2021

★★★★★ 5/5

Google

Helpful people

Dave · 15 April 2020